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  4. astTECS Call Center Software VS Voiptime Cloud

astTECS Call Center Software VS Voiptime Cloud

Let’s have a side-by-side comparison of astTECS Call Center Software vs Voiptime Cloud to find out which one is better. This software comparison between astTECS Call Center Software and Voiptime Cloud is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether astTECS Call Center Software or Voiptime Cloud fits your business.

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astTECS Call Center Software
astTECS Call Center Software

4.6

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Voiptime Cloud
Voiptime Cloud

4.1

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astTECS Call Center Software
astTECS Call Center Software

4.6

Get Free Demo
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Voiptime Cloud
Voiptime Cloud

4.1

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  • Pricing

  • Ratings

  • Reviews

  • Features

  • Gallery

  • Specifications

  • Buyer’s Guide

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 4 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux
  • img 5 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 100000

astTECS Call Center Software

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$ 70

VOIPTIME CONTACT CENTER SOLUTION

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.6

4 Ratings & 0 Reviews

97% Likelihood to Recommend

4.1

5 Ratings & 0 Reviews

88% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

Salman Khan Feb 22, 2024

Rating

Gadget Diary Feb 22, 2024

Rating

Ganganna.G Dec 18, 2024

Rating

Pradeep Kumar Limma Dec 01, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgITES
  • imgBPO
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked Call Recording
  • checked Missed Call Management
  • checked WebRTC Support
  • checked Automatic Call Distribution
  • checked Interactive Voice Response
  • checked CRM Integration
  • checked Skill Based Routing
  • checked Predictive Dialer
  • checked Administration
  • checked Voice Logger
  • checked Reporting
  • checked Live Call Monitoring
  • checked Real Time Dashboards
  • checked Call Back Scheduling
  • checked Call Disposition
  • checked Internal Messaging
  • checked Automated Call Distribution (ACD)
  • checked Local Caller ID
  • checked Security compliance
  • checked Call quality assurance/ management
  • checked Historical reporting
  • checked Real-time performance dashboards
  • checked Webchat & chatbots
  • checked Call scripting
  • checked Interactive Voice Response System (IVR)
  • checked Unlimited concurrent calls

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgPolskie

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

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SanCCS

SanCCS

See all astTECS Call Center Software alternatives img
Freshcaller

Freshcaller

MyOperator

MyOperator

Cube Call centre Solution

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SanCCS

SanCCS

See all Voiptime Cloud alternatives img

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astTECS Call Center Software vs Voiptime Cloud Comparison FAQs

Software questions,
answered

While astTECS Call Center Software offers customized features, Voiptime Cloud has diverse modules. Select between astTECS Call Center Software or Voiptime Cloud as per your business needs.

Both these products offer similar features but with a different approach. While astTECS Call Center Software emphasizes on user experiences, Voiptime Cloud focuses on functionalities.

It all depends on the functionalities that you prefer. While astTECS Call Center Software offers add-ons along with essential features, Voiptime Cloud emphasizes on customization.

No, the difference between astTECS Call Center Software and Voiptime Cloud lies in terms of features and functionalities. While astTECS Call Center Software can be customized as per the user’s needs, Voiptime Cloud addresses the diverse audience.

It depends upon your business requirement. Both astTECS Call Center Software and Voiptime Cloud provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While astTECS Call Center Software is customizable, astTECS Call Center Software offers comprehensive modules.

A Quick Comparison Between astTECS Call Center Software vs Voiptime Cloud

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of astTECS Call Center Software vs Voiptime Cloud In terms of Features
  • Comparison Between astTECS Call Center Software and Voiptime Cloud In terms of Deployment Type
  • astTECS Call Center Software or Voiptime Cloud: Which Is Ideal for Your Industry
  • Which Is Better? - astTECS Call Center Software or Voiptime Cloud

Comparison of astTECS Call Center Software vs Voiptime Cloud In terms of Features

astTECS Call Center Software includes features like Call Recording, Missed Call Services, WebRTC Audio and Automatic call routing. Voiptime Cloud is known for functionalities like Automatic Device Recognition, Search PST file from Local Drive, Complete Messaging Platform and Purchase Management. When you compare astTECS Call Center Software vs Voiptime Cloud, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between astTECS Call Center Software and Voiptime Cloud In terms of Deployment Type

While astTECS Call Center Software supports Web Based and On Premises deployment; Voiptime Cloud is suitable for Web Based deployment. While selecting between astTECS Call Center Software and Voiptime Cloud, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

astTECS Call Center Software or Voiptime Cloud: Which Is Ideal for Your Industry

astTECS Call Center Software is ideal for industries like All Industries. For ITES, BPO and Contact Center, Voiptime Cloud is a better choice. If you are confused between astTECS Call Center Software or Voiptime Cloud, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - astTECS Call Center Software or Voiptime Cloud

astTECS Call Center Software and Voiptime Cloud can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare astTECS Call Center Software and Voiptime Cloud during demo to decide which one is best for your business.

Author: Techjockey Team

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