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astTECS Call Center Software

Brand : ASTTECS

Starting Price:

₹ 100,000 excl. GST

₹ 118,000 incl. GST

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astTECS Call Center Software Pricing & Plans

astTECS Call Center Software
    • Quantity (One Time)

Calculated Price (Exclusive of all taxes)

100000

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astTECS Call Center Software Features

  • icon_check Predictive Dialer Maximize talk time by automatically dialing multiple numbers and connecting agents only when a live person answers the call.
  • icon_check Skill Based Routing Direct incoming calls to the most qualified agent based on their specific expertise, language skills, or department role.
  • icon_check CRM Integration Sync your dialer with popular software like Zoho or Salesforce to view customer details instantly during an active call.
  • icon_check Interactive Voice Response Optimize your call flow with a customizable IVR menu that helps customers reach the right department without agent help.
  • icon_check Automatic Call Distribution Ensure an even workload across your entire team by intelligently routing calls to the next available agent in the queue.
  • icon_check WebRTC Support Enable your agents to make and receive high-quality voice calls directly through their web browsers without any extra hardware.
  • icon_check Missed Call Management Track every unanswered call with automated logs and alerts to ensure your team follows up on every potential sales lead.
  • icon_check Internal Messaging Facilitate instant collaboration by allowing agents and supervisors to chat securely within the dialer platform during shifts.
  • icon_check Call Recording
  • icon_check Call Disposition
  • icon_check Call Back Scheduling
  • icon_check Real Time Dashboards
  • icon_check Live Call Monitoring
  • icon_check Reporting
  • icon_check Voice Logger
  • icon_check Administration

astTECS Call Center Software Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Technology:
  • Compliance Regulation:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMEs
  • Phone, Email, Live Chat, Forums
  • API Integration
  • In Person, Webinars, Documentation, Videos
  • English
  • AI Integrated
  • Next Generation
  • HIPAA, CCPA

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ASTTECS Company Details

Brand Name ASTTECS
Information astTECS is the Industry leader in end to end Unified Communication and Enterprise mobility products. Our vision is to Revolutionize the Global Unified communication market with Open-source Technology. We provide complete suite of Enterprise Telecom products, enabling businesses a steady migration to
Founded Year 2007
Director/Founders Dr. Devasia Kurian
Company Size 101-500 Employees

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