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DialedIn Maximize potential
DialedIn Solution
DialedIn Features

DialedIn

Brand : DialedIn

Starting at $ 49

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DialedIn is a call center software that prioritizes superior performance, an intuitive user interface, and exceptional technical support. With an array of advanced features, it empowers businesses with seven automated dialing modes, including predictive, progressive, and TCPA-compliant preview mode... Read more

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DialedIn Software Pricing, Features & Reviews

What is DialedIn Software?

DialedIn is a call center software that prioritizes superior performance, an intuitive user interface, and exceptional technical support. With an array of advanced features, it empowers businesses with seven automated dialing modes, including predictive, progressive, and TCPA-compliant preview modes, to optimize outbound and inbound call handling.

The software also includes a skills-based Automatic Call Distribution (ACD) system, Interactive Voice Response (IVR), and more for creating a comprehensive suite that caters to the diverse needs of modern call centers. It supports various communication modes, including voice, SMS, and email, enabling businesses to engage with their audience through preferred channels. With stellar customer support, users can rely on prompt assistance to ensure uninterrupted and efficient utilization of the software.

Why Choose DialedIn?

  • The call center software boosts outbound call efficiency by predicting agent availability and optimizing call connections.
  • It optimizes call routing based on agent skills to ensure the right agents handle the right interactions.
  • The platform enables automated, agent-free dialing for specific campaigns or scenarios.
  • It empowers you to implement Interactive Voice Response to gather and process caller responses automatically.
  • The software supports multiple communication channels, including voice, SMS, and email, for a comprehensive customer interaction approach.

Benefits of DialedIn Call Center Software

  • The call center software allows you to efficiently distribute incoming calls among agents to manage workload.
  • It allows you to enhance agent engagement and performance through gamification features.
  • The platform allows you to create, organize, and manage multiple call campaigns efficiently.
  • The cloud telephony solution allows you to effectively manage and organize leads to optimize campaign performance.
  • It facilitates smooth and efficient call transfers between agents or departments.

DialedIn Pricing

DialedIn Call Center platform pricing starts from $49 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and total users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

DialedIn Pricing & Plans

Inbound, Chat & Texting
  • Minutes included per agent seat-3,000
  • REMOTE agent + multiple locations
  • Live call transfer
  • Music on hold, Auto Attendant & IVR
  • Online technical support
    • Licenses
    • Monthly
Starting at $ 49

DialedIn Features

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Outbound Call Management

Efficiently manage and optimize outbound call campaigns for enhanced productivity.

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Inbound Contact Center

Streamline and handle incoming customer interactions with precision and responsiveness.

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Blended Contact Center

Seamlessly integrate inbound and outbound functionalities for a dynamic contact center environment.

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Multichannel Solution

Provide a comprehensive communication experience by supporting various channels beyond voice.

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Agent Desktop

Equip agents with a user-friendly and intuitive interface for smooth and productive interactions.

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Admin Console

Empower administrators with a centralized console to oversee and manage call center operations.

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Quality Assurance

Implement quality assurance measures to ensure high service delivery standards.

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Regulatory Compliance Support

Address and adhere to industry regulations and compliance standards for lawful operation.

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Reporting & Analytics

Access insightful and actionable reports and analytics to make informed decisions.

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Integrations

Facilitate seamless integration with third-party applications to enhance overall workflow efficiency.

DialedIn Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • BPO, Contact Center
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Phone, Email, Live Chat, Communities, Forums
  • API Integration
  • Videos
  • English

DialedIn Reviews and Ratings

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DialedIn Company Details

Brand Name DialedIn
Information DialedIn is a leading provider of contact center solutions. DialedIn’s software products and highly trained team help businesses of all sizes to streamline their operations and improve their overall customer experience.
Founded Year 1996
Director/Founders Justin Mahy
Company Size 101-500 Employees

DialedIn FAQ

A DialedIn software is compatible with Ubuntu, Windows, MacOS, and Linux operating systems.
A DialedIn is unavailable for Android and iOS app users.
A DialedIn platform supports web-based deployment.
A DialedIn call center software pricing starts from $49 at techjockey.com.
A DialedIn can help call centers improve customer service, increase agent productivity, and reduce costs.
A DialedIn call center platform free demo is available at techjockey.com.
A DialedIn is not free. Its pricing starts from $49 at techjockey.com.
A DialedIn software is a cloud-based platform. So, installation is not required. Just open the Setup Wizard to get started.
A The cloud-based call center software helps businesses manage their inbound and outbound calls more efficiently.

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