Small Business
Designed for startups and growing businesses
Brand: Twilio
Twilio is call center software that integrates voice communication tools and APIs into applications.
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Brand: Twilio
Founded Year: 2008
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
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More Than 5 Integrations
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.5
Out of 5
Overall Rating
Based on
5 Verified Reviews
Rating Breakdown
86% Recommend this Product
Add ReviewUsers generally appreciate Twilio for its ease of use and effectiveness in facilitating communication with customers through messaging. Many find the programmable messaging features helpful for personalizing interactions and automating responses. However, a common limitation noted is the lack of robust tracking and analytical tools, which some users feel could enhance their experience and auditing processes. Overall, Twilio is well-regarded among users for its functionality, though there is room for improvement in data analysis capabilities.
Sep 1, 2022
Techjockey Verified
“Perfect platform to easily deliver messages & conduct two-way SMS conversations.”
Pros
I use Twilio to send text messages to my customers. The API is very easy to use, and I can send a text message to my customers in less than 2 minutes. The API is a big-time saver for me since I don't have to write my own code to send SMS messages. I have been using Twilio for a while now and I must say that I am in love with this software.
Cons
It doesn’t provide very detailed analytical data which I think is an area where Twilio can improve upon.
Reason to switch
There was as such no reason to switch from San CCS. In fact, it was also great software to use ?
Sep 1, 2022
Techjockey Verified
“Add a personal touch to your business messages using Twilio.”
Pros
I have been using Twilio for a while now and it makes it easy to send and receive text messages to your clients. It has helped me a lot to send out text messages to a list of clients notifying them of an event or to send a quick response to an individual client. I have also used it to create automated responses for the text messages being received.
Cons
The only disadvantage that I feel is that Twilio lacks some powerful tracking tools in order to maintain a seamless auditing process.
Reason to switch
They have very poor customer service, and their staff is very rude as well.
Sep 5, 2022
Techjockey Verified
“A powerful solution to connect with customers via various messaging channels.”
Pros
Twilio's programmable messaging and two-way messaging allow me to talk to my customers and leads in a more personable way. I now have the tools needed to get a better understanding of my customers' needs and help them find the right solutions for their business.
Cons
So far so good. I haven’t faced any issues with Twilio yet now. This has been really helpful so far.
Reason to switch
There is no free trial offered by Maple CRM and the customer service is not very active as per my experience.
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Twilio Software is compatible with Windows.
Twilio Software app is not available for Android and iOS app users.
It supports web-based deployment.
Twilio Bar price in India starts at $120 at techjockey.com.
Twilio Software is typically used by Telecom to streamline customer interactions and enhance support services efficiently.
Yes, a demo of Twilio is available at techjockey.com.
Twilio Software is available for free.
Yes, Twilio Software offers a free trial.
Twilio Software installation is not required, as it is web-based. Just open the Setup Wizard to get started.
Twilio software works by providing APIs and tools for developers to integrate various communication channels such as voice, messaging, and video into their applications, enabling real-time communication with customers and users.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.