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Clientjoy VS Kapture CX

Let’s have a side-by-side comparison of Clientjoy vs Kapture CX to find out which one is better. This software comparison between Clientjoy and Kapture CX is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Clientjoy or Kapture CX fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 2 Ratings & 2 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 16 Ratings & 16 Reviews
  • icon_desktop icon_Android

Pricing

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Price Plans

$ 49

Starter Plan

$ 99

Premium Plan

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₹ 4000

Essential

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  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

5

2 Ratings & 2 Reviews

95% Likelihood to Recommend

4.2

16 Ratings & 16 Reviews

83% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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Its user friendly interface ,easy accessibility - Srijit Saha Sep 05, 2024

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We've been incredibly impressed with how Kapture has transformed our customer su...Read more - Hemant Sahoo Sep 04, 2024

Cons

Not Available

Currently no cons are available. Please check back later

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We need to use an additional dialer to do inbound and outbound calls.Can be mor...Read more - Srijit Saha Sep 05, 2024

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As of now, we have nothing to dislike about. - Hemant Sahoo Sep 04, 2024

Reviews

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Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

User friendly!

Srijit Saha Sep 05, 2024

Captured by Kapture CRM

Hemant Sahoo Sep 04, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Contact Management
  • checked Marketing Tools Integration
  • checked Document Sharing & File Storage
  • checked Backup & Disaster Recovery
  • checked GDPR & Data Privacy
  • checked Sales Performance Reports
  • checked Customer Interaction Alerts
  • checked Multi-Currency Support
  • checked Calendar Integration
  • checked Role-Based Access Control (RBAC)
  • checked API Access
  • checked White Labeling
  • checked Audit Trail
  • checked Sales Forecasting
  • checked Lead Scoring
  • checked Social Media Integration
  • checked Contact Segmentation
  • checked Email Marketing Tools Integration
  • checked Automated Campaigns
  • checked Customer Segmentation
  • checked Email Marketing
  • checked Lead Management
  • checked Campaign Management
  • checked Account Management
  • checked Order Management
  • checked Real Time Analytics
  • checked Data Import/Export
  • checked Lead Nurturing
  • checked Deal Management
  • checked Data Encryption
  • checked Sales Automation
  • checked Customer Profiles
  • checked Team Communication
  • checked Workflow Automation and Management
  • checked Third Party Integrations
  • checked Opportunity & Pipeline Management
  • checked Task / Activity Management
  • checked Dashboard
  • checked Call Logging
  • checked Customer Support
  • checked Collaboration
  • checked 360° Customer View
  • checked Omnichannel
  • checked Seamless Sales, Service & Support
  • checked Customer Service
  • checked Call Center Management
  • checked Audit Trail
  • checked Routing
  • checked Customizable Branding
  • checked Mobile App
  • checked Ticketing Management
  • checked Chatbot
  • checked Analytics & Reporting
  • checked Agent Assist
  • checked Dashboards
  • checked Live Chat

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Zoho CRM

Zoho CRM


CrmOne

CrmOne


Odoo CRM

Odoo CRM


Solid Performers CRM

Solid Performers CRM


See all Clientjoy alternatives img
Birdeye

Birdeye


Varta

Varta


FigPii

FigPii


Froged

Froged


See all Kapture CX alternatives img

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Similar Comparison

Clientjoy vs Kapture CX Comparison FAQs

Software questions,
answered

While Clientjoy offers customized features, Kapture CX has diverse modules. Select between Clientjoy or Kapture CX as per your business needs.

Both these products offer similar features but with a different approach. While Clientjoy emphasizes on user experiences, Kapture CX focuses on functionalities.

It all depends on the functionalities that you prefer. While Clientjoy offers add-ons along with essential features, Kapture CX emphasizes on customization.

No, the difference between Clientjoy and Kapture CX lies in terms of features and functionalities. While Clientjoy can be customized as per the user’s needs, Kapture CX addresses the diverse audience.

It depends upon your business requirement. Both Clientjoy and Kapture CX provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Clientjoy is customizable, Clientjoy offers comprehensive modules.

A Quick Comparison Between Clientjoy vs Kapture CX

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Clientjoy vs Kapture CX In terms of Features
  • Comparison Between Clientjoy and Kapture CX In terms of Deployment Type
  • Clientjoy or Kapture CX: Which Is Ideal for Your Industry
  • Which Is Better? - Clientjoy or Kapture CX

Comparison of Clientjoy vs Kapture CX In terms of Features

Clientjoy includes features like Contact Management, Marketing Tools Integration, Document Sharing & File Storage and Backup & Disaster Recovery. Kapture CX is known for functionalities like Dashboard, Call Logging, Customer Support and Collaboration. When you compare Clientjoy vs Kapture CX, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Clientjoy and Kapture CX In terms of Deployment Type

While Clientjoy supports Web Based deployment; Kapture CX is suitable for Web Based deployment. While selecting between Clientjoy and Kapture CX, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Clientjoy or Kapture CX: Which Is Ideal for Your Industry

Clientjoy is ideal for industries like All Industries. For All Industries, Kapture CX is a better choice. If you are confused between Clientjoy or Kapture CX, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Clientjoy or Kapture CX

Clientjoy and Kapture CX can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Clientjoy and Kapture CX during demo to decide which one is best for your business.

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