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  4. Elitser Helpdesk Software VS Jira Service Management

Elitser Helpdesk Software VS Jira Service Management

Let’s have a side-by-side comparison of Elitser Helpdesk Software vs Jira Service Management to find out which one is better. This software comparison between Elitser Helpdesk Software and Jira Service Management is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Elitser Helpdesk Software or Jira Service Management fits your business.

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Elitser Helpdesk Software
Elitser Helpdesk Software

4.5

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Jira Service Management
Jira Service Management

4.3

Get Free Demo
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Elitser Helpdesk Software
Elitser Helpdesk Software

4.5

Get Free Demo
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Jira Service Management
Jira Service Management

4.3

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  • Pricing

  • Ratings

  • Reviews

  • Features

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  • Specifications

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  • Rating & Review
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  • Recommended
  • img 3 Ratings & 0 Reviews
  • icon_desktop icon_ios icon_Android icon_mac icon_Android icon_linux
  • img 3 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

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Price Plans

₹ 50000

Basic

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$ 19

Standard-(Team size: 75 agents)

$ 48

Premium-(Team size: 75 agents)

View Details img

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  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.5

3 Ratings & 0 Reviews

83% Likelihood to Recommend

4.3

3 Ratings & 0 Reviews

93% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

Anoop Pushkar Feb 22, 2024

Rating

D*s TV Feb 22, 2024

Rating

Prasanna P Feb 22, 2024

Rating

Bousmaha Ibtissem Feb 22, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Incident Management
  • checked Reports
  • checked Dashboards
  • checked Email to Ticket
  • checked Smart Notifications
  • checked Tech Auto-assign
  • checked Self-service Portal
  • checked Live Chat
  • checked Change Management
  • checked Project Management
  • checked Asset Management
  • checked Helpdesk Ticketing System
  • checked Request Management
  • checked Incident Management
  • checked Problem Management
  • checked Change Management
  • checked Asset Management
  • checked Configuration Management
  • checked Knowledge Management
  • checked Integration
  • checked Mobile App

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Question and Answers

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Product related question and answers

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Does Jira have asset management? img

Yes, Jira has asset management that helps the teams by enabling them to monitor ... Read more

See all Jira Service Management Questions & Answers img

Alternatives

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Top Alternative Products

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Zoho Desk

See all Elitser Helpdesk Software alternatives img
HCL SX

HCL SX

Freshservice

Freshservice

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

BMC Helix ITSM

BMC Helix ITSM

See all Jira Service Management alternatives img

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Elitser Helpdesk Software vs Jira Service Management Comparison FAQs

Software questions,
answered

While Elitser Helpdesk Software offers customized features, Jira Service Management has diverse modules. Select between Elitser Helpdesk Software or Jira Service Management as per your business needs.

Both these products offer similar features but with a different approach. While Elitser Helpdesk Software emphasizes on user experiences, Jira Service Management focuses on functionalities.

It all depends on the functionalities that you prefer. While Elitser Helpdesk Software offers add-ons along with essential features, Jira Service Management emphasizes on customization.

No, the difference between Elitser Helpdesk Software and Jira Service Management lies in terms of features and functionalities. While Elitser Helpdesk Software can be customized as per the user’s needs, Jira Service Management addresses the diverse audience.

It depends upon your business requirement. Both Elitser Helpdesk Software and Jira Service Management provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Elitser Helpdesk Software is customizable, Elitser Helpdesk Software offers comprehensive modules.

A Quick Comparison Between Elitser Helpdesk Software vs Jira Service Management

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Elitser Helpdesk Software vs Jira Service Management In terms of Features
  • Comparison Between Elitser Helpdesk Software and Jira Service Management In terms of Deployment Type
  • Elitser Helpdesk Software or Jira Service Management: Which Is Ideal for Your Industry
  • Which Is Better? - Elitser Helpdesk Software or Jira Service Management

Comparison of Elitser Helpdesk Software vs Jira Service Management In terms of Features

Elitser Helpdesk Software includes features like Incident Management, Reports, Dashboards and Ticketing. Jira Service Management is known for functionalities like Online & offline Tiffin Request Management, Incident Management, Problem Management and Change Management. When you compare Elitser Helpdesk Software vs Jira Service Management, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Elitser Helpdesk Software and Jira Service Management In terms of Deployment Type

While Elitser Helpdesk Software supports Web Based and On Premises deployment; Jira Service Management is suitable for Web Based deployment. While selecting between Elitser Helpdesk Software and Jira Service Management, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Elitser Helpdesk Software or Jira Service Management: Which Is Ideal for Your Industry

Elitser Helpdesk Software is ideal for industries like All Industries. For All Industries, Jira Service Management is a better choice. If you are confused between Elitser Helpdesk Software or Jira Service Management, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Elitser Helpdesk Software or Jira Service Management

Elitser Helpdesk Software and Jira Service Management can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Elitser Helpdesk Software and Jira Service Management during demo to decide which one is best for your business.

Author: Techjockey Team

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