linkedin
Elitser Helpdesk Software logo
play ServiceDesk Plus is a service management solution that combines IT service management, IT asset management, and CMDB with enterprise service management capabilities for departments including HR, facilities, and finance. Available both on-premises and in t
elitser helpdesk software
elitser task

Elitser Helpdesk Software

Brand: Elitser Technologies

  • 4.5

  • 3 Ratings

Give your customers a superior experience with a web-based solution to manage their information and queries.

See More

Have you used Elitser Helpdesk Software before?

Share your insights for better experience

Add a Review
Starting Price
₹50,000 excl.GST
₹ 59,000 incl. GST

View plans

offer Save upto 18%, Get GST Invoice on your business purchase T&C
offer Buy Now & Pay Later, Check offer on payment page.
Buy Now
100% Genuine
Products
Best Price
Guaranteed
Safe & Secure
Payment
  • Description

  • Pricing

  • Features

  • Specification

  • Review

  • Compare

  • Alternatives

  • FAQ

Starting at ₹50,000
Buy Now

Elitser Helpdesk Software Overview

What is Elitser Helpdesk Software

Elitser Helpdesk software is a game changer for IT teams, transforming them from constant fire-fighting to delivering exceptional customer service. It offers unmatched visibility and centralized control for handling IT issues, ensuring minimal downtime for businesses. With over 10 years of experience, Elitser has been consistently bringing smiles to millions of IT professionals, end users, and stakeholders alike.

It features best-practice ITSM workflows, powerful integrations with IT management apps, smart automation, extensive reporting capabilities, codeless customizations, and the flexibility to deploy on the cloud or on-premises. With Elitser Helpdesk, businesses can streamline a plethora of their operations.

Whether you are looking for a tool to seamlessly optimize asset utilization, manage projects, analyze root causes, or provide self-service options, Elitser has got you covered. Elevate your IT service delivery with Elitser Helpdesk and witness the transformation in your IT operations and customer satisfaction.

Benefits of using Elitser Helpdesk Software

  • Elitser Helpdesk software empowers IT teams to deliver outstanding customer service by providing great visibility and central control over IT issues. It ensures businesses experience minimal downtime, resulting in improved customer satisfaction.
  • With best-practice ITSM workflows, smart automation, and powerful integrations with IT management apps, this software enables IT teams to streamline processes, reduce manual efforts, and boost productivity. It helps teams work more efficiently and effectively.
  • It offers extensive reporting capabilities, allowing organizations to analyze performance, track key metrics, and gain actionable insights. These reports help in identifying bottlenecks, optimizing processes, and making data-driven decisions.
  • The software provides codeless customizations, enabling organizations to tailor the system to their specific needs without the need for complex coding. It is also deployable on both cloud and on-premises environments, offering scalability and flexibility to grow alongside the business.
  • This tool is ITIL-ready, adhering to industry best practices in IT service management. This compliance ensures organizations can effectively align their IT operations with industry standards and achieve operational excellence.

Why use Elitser Helpdesk Software

Elitser Helpdesk software is a game changer for IT teams, transforming them from firefighting mode to delivering exceptional customer service.

Pricing of Elitser Helpdesk Software

Elitser Helpdesk software price in India starts at INR 50,000 per year. Elitser Helpdesk software comes with multiple pricing plans and caters to the diverse customer base.

Read more

Elitser Helpdesk Software Pricing & Plans

Basic
Key Features
  • Helpdesk Ticketing System
  • Incident Management
  • Asset Management
  • Project Management
  • Change Management
  • Live Chat

Calculated Price

50000 Exclusive of all taxes
    • Users

      Users
      Users
    • Yearly

      Yearly
      Yearly

Key Features

  • Helpdesk Ticketing System

  • Incident Management

  • Asset Management

  • Project Management

  • Change Management

  • Live Chat

Elitser Helpdesk Software Features

  • icon_check Helpdesk Ticketing System
    ServiceDesk Plus is a service management solution that combines IT service management, IT asset management, and CMDB.
  • icon_check Incident Management
    Efficiently manage and resolve IT tickets throughout their lifecycle.
  • icon_check Asset Management
    Optimize asset utilization and ensure license compliance.
  • icon_check Project Management
    Track and manage IT projects, resources, and progress.
  • icon_check Change Management
    Streamline planning, approval, and implementation of changes.
  • icon_check Live Chat
    Enable real-time collaboration between technicians and end users.
  • icon_check Self-service Portal
    Empower users with a user-friendly portal for easy request creation and ticket tracking.
  • icon_check Tech Auto-assign
    Automatically assign tickets based on technician availability.
  • icon_check Smart Notifications
    Proactively notify stakeholders and ensure timely service delivery.
  • icon_check Email to Ticket
    Convert emails into tickets for seamless ticket management.
  • icon_check Dashboards
    Get a comprehensive overview of key metrics and insights at a glance.
  • icon_check Reports
    Generate in-depth reports and gain actionable insights for informed decision-making.
Elitser Helpdesk Software Demo Video play icon

Get Elitser Helpdesk Software Demo

Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

Understand
Key Features
Personal
Demo Insights
Interactive
Demo Support

Elitser Helpdesk Software Specification

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS Windows(Phone) Windows(Phone) Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Web-Based Web-Based Perpetual Perpetual
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Language
English

Explore the Best Alternative Solutions Similar to Your Business Size and Needs

Elitser Helpdesk Software Review

4.5

Out of 5

img

Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 4
  • Value for Money 4.6
  • Ease of Use 4.6
  • Customer Support 4.6

83% Recommend this Product

Add Review

Techjockey Trusted Reviews from Verified Users

No reviews are currently available for Elitser Helpdesk Software. Discover similar Help Desk Software reviews

  • Support CRM

    4.9

    Whats great - Features, Ease of use, Simplicity and Comprehensive customer service management tools read more

  • Uvdesk

    4.4

    Whats great - Stable performance, consistent updates, marketplace extensions, and responsive support team. read more

  • iHelpdesk

    4.2

    Whats great - Reliable ticketing system, easy to use. read more

Compare Elitser Helpdesk Software With other Help Desk Software

Products
Ratings
Pricing
Device Supported
Deployment
Supported Platforms
  • img

    Elitser Helpdesk Software

  • 4.5

  • ₹ 50000.00 excl. GST

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Freshdesk

  • 4.7

  • ₹ 1799

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Nuevadesk

  • 4.2

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Support CRM

  • 4.8

  • ₹ 3750

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Spinso ServiceDesk

  • 4.2

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Zoho Desk

  • 4.0

  • ₹ 540

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Zendesk

  • 4.5

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    TxHelpDesk

  • 5

  • ₹ 1250

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Stingo Helpdesk

  • 5

  • ₹ 599

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Vision Helpdesk

  • 4.3

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Desku

  • 4.1

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

(0) Product(s) selected

Elitser Helpdesk Software Alternatives

See All Elitser Helpdesk Software Alternatives

Starting Price:

$25 /Agent/Month

Starting Price:

$19 /Month

Starting Price:

$29 /Month

Available

Price on Request

Starting Price:

₹15,600 /Lifetime

Starting Price:

$89 /Month

Starting Price:

$12 /Month

Starting Price:

$699 /year

Articles for Elitser Helpdesk Software

See All Related Articles

Which operating system does Elitser Help Desk software support?

Elitser help desk software is compatible with Windows operating systems.

Is there any Elitser app?

Elitser help desk app is not available for mobile devices.

What is the deployment type of Elister Help Desk Software?

Elister help desk software supports cloud-based deployment.

How much does Elister Help Desk Software Cost?

Elister help desk software pricing starts from INR 50,000 on techjockey.com.

Who are the potential Users of Elister Help Desk Software?

Elister help desk software can be used by customer support teams, IT departments, e-commerce companies, software-based industries, and manufacturing companies for managing customer enquiries, resolve issues, and provide efficient customer support.

Is there any free trial or demo for Elister Help Desk Software?

Elister help desk system demo is available for free with techjockey.com.

Is Elister Help Desk Solution Free?

Elister help desk system does not offer a free trial. However, the premium plan with advanced features starts at INR 50,000 om techjockey.com.

How can you download Elister Help Desk Platform?

For Elister help desk platform installation is not required, as it is cloud-based. Just open the Setup Wizard to get started.

How does Elister Help Desk Software Work?

Elister help desk software is a robust solution that will help manage and resolve IT tickets throughout their lifecycle. It offers a comprehensive overview of important metrics and insights. In addition, using the help desk solution, you can proactively notify the stakeholders and ensure timely service delivery.

20,000+ Software Listed

Best Price Guranteed

Free Expert Consultation

2M+ Happy Customers

Terms and Condtions

close

Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.