Exotel VS NeoDove

Let’s have a side-by-side comparison of Exotel vs NeoDove to find out which one is better. This software comparison between Exotel and NeoDove is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Exotel or NeoDove fits your business.

Comparison

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Exotel

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NeoDove

4.3

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Pricing

Price Plans

₹ 4708

Micro

₹ 8474

Dabbler

₹ 16948

Believer

+ 1 more plans

₹ 17499

NeoOne Originally

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Lifetime Plan

Free Trial

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

5 Ratings & 5 Reviews

Features 5

Value for Money 5

Ease of Use 5

Customer Support 5

Likelihood to Recommend

See all Exotel reviews

4.3

19 Ratings & 15 Reviews

Features 4.1

Value for Money 4.2

Ease of Use 4.2

Customer Support 4.6

Likelihood to Recommend

See all NeoDove reviews

Pros & Cons

Pros

It is an affordable, flexible, and secure solution that is easy to implement, an...Read more - Nagaraj Jan 28, 2022

Their customer support has been amazing, and I am extremely happy with their ser...Read more - momin choudhary Dec 24, 2021

They claim that it is from Vyapar. - Santhosh Kumar Nov 01, 2024

No pros - prafull Feb 07, 2024

Cons

Auto-call feature can be included which I think is a loophole. Otherwise, it’s...Read more - Maulik Kathiriya Sep 24, 2021

It doesn’t provide a complete detailed report. I think they can work on the al...Read more - sashi Jan 27, 2021

Bugs and incomplete development: The software feels unfinished and unreliable. ...Read more - Santhosh Kumar Nov 01, 2024

Not working tool. I purchased this tool 2 months back and it has make us suffer ...Read more - prafull Feb 07, 2024

Reviews

Verified customer reviews

Most affordable and secure IVR solution for business

Nagaraj Jan 28, 2022

Their have an amazing customer service to help business needs

momin choudhary Dec 24, 2021

See all Exotel reviews

Avoid This CRM Tool from Vyapar

Santhosh Kumar Nov 01, 2024

Great service

lalit Sep 27, 2024

See all NeoDove reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

Education
Healthcare
Logistics
E-Commerce

All Industries

Features

Product features

Voice & Data Integration
Get Real-Time Notifications
Call & SMS Filtering
Reports & Analytics
Call Recording
Missed Call Services
Repeat calls missed
Customer Management
SMS Integration
Voicemail
Daily Email Reports

Data Import/Export
Call Back Request
Reminders & Alerts
Call Notes
Call Classification
Call Tracking
Customer Interaction History
Customer Feedback Management
Omnichannel Support & Engagement
Auto Dialer
Trigger-based Actions
Agent Performance Dashboards
Email Tracking
Marketing Engagement
Campaign Management
Geolocation
Offline Mode
CTI Integration - Computer telephony
IVR (Interactive Voice Response)
SMS and Email Integration
Customer Segmentation
Third Party Integrations
Workflow Automation
Call Queuing
API Integration
CRM Integration
Lead Scoring
Call Recording
Call Logging
Lead Management
Call Analytics
Predictive Dialer
Blacklisting
Role-Based Access Control (RBAC)
Customizable Reports
Automated Task Assignment
VOIP Integration
Customer Profiles
Whatsapp Integration
GDPR Compliance
Data Encryption
Contact Management

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Knowlarity SuperReceptionist

EasyGoIVR

Agilis IVR

Kingasterisk Voice Broadcasting

See all Exotel alternatives

Tabbly

Doocti

Rolo CRM

Crazycall

See all NeoDove alternatives

Exotel vs NeoDove Comparison FAQs

Software questions,
answered

While Exotel offers customized features, NeoDove has diverse modules. Select between Exotel or NeoDove as per your business needs.

Both these products offer similar features but with a different approach. While Exotel emphasizes on user experiences, NeoDove focuses on functionalities.

It all depends on the functionalities that you prefer. While Exotel offers add-ons along with essential features, NeoDove emphasizes on customization.

No, the difference between Exotel and NeoDove lies in terms of features and functionalities. While Exotel can be customized as per the user’s needs, NeoDove addresses the diverse audience.

It depends upon your business requirement. Both Exotel and NeoDove provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Exotel is customizable, Exotel offers comprehensive modules.

A Quick Comparison Between Exotel vs NeoDove

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Exotel vs NeoDove In terms of Features
Comparison Between Exotel and NeoDove In terms of Deployment Type
Exotel or NeoDove: Which Is Ideal for Your Industry
Which Is Better? - Exotel or NeoDove

Comparison of Exotel vs NeoDove In terms of Features

Exotel includes features like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. NeoDove is known for functionalities like Data Import/Export, Call Back Request, Reminders & Alerts and Call Notes. When you compare Exotel vs NeoDove, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Exotel and NeoDove In terms of Deployment Type

While Exotel supports Web Based deployment; NeoDove is suitable for Web Based deployment. While selecting between Exotel and NeoDove, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Exotel or NeoDove: Which Is Ideal for Your Industry

Exotel is ideal for industries like Education, Healthcare and Logistics. For All Industries, NeoDove is a better choice. If you are confused between Exotel or NeoDove, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Exotel or NeoDove

Exotel and NeoDove can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Exotel and NeoDove during demo to decide which one is best for your business.

Author: Techjockey Team

Exotel VS NeoDove

We provide the best software solution for your business needs

Exotel vs NeoDove Comparison FAQs

Is Exotel better than NeoDove?

Are Exotel and NeoDove same?

Which is better Exotel or NeoDove?

Is Exotel the same as NeoDove?

Can Exotel replace NeoDove?

What is the difference between Exotel and NeoDove?

A Quick Comparison Between Exotel vs NeoDove

Comparison of Exotel vs NeoDove In terms of Features

Comparison Between Exotel and NeoDove In terms of Deployment Type

Exotel or NeoDove: Which Is Ideal for Your Industry

Which Is Better? - Exotel or NeoDove

Exotel VS NeoDove

We provide the best software solution for your business needs

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Exotel vs NeoDove Comparison FAQs

Is Exotel better than NeoDove?

Are Exotel and NeoDove same?

Which is better Exotel or NeoDove?

Is Exotel the same as NeoDove?

Can Exotel replace NeoDove?

What is the difference between Exotel and NeoDove?

A Quick Comparison Between Exotel vs NeoDove

Comparison of Exotel vs NeoDove In terms of Features

Comparison Between Exotel and NeoDove In terms of Deployment Type

Exotel or NeoDove: Which Is Ideal for Your Industry

Which Is Better? - Exotel or NeoDove

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