linkedin
  • Become a Seller

  1. Business Software
  2. Compare Software

  3. Freshdesk Contact Center VS Deetya Soft IVR

Freshdesk Contact Center VS Deetya Soft IVR

Let’s have a side-by-side comparison of Freshdesk Contact Center vs Deetya Soft IVR to find out which one is better. This software comparison between Freshdesk Contact Center and Deetya Soft IVR is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshdesk Contact Center or Deetya Soft IVR fits your business.

img Add Product
Freshdesk Contact Center
Freshdesk Contact Center

4.0

Get Free Demo
img
Deetya Soft IVR
Deetya Soft IVR

4.2

Get Free Demo
img Add Product
Freshdesk Contact Center
Freshdesk Contact Center

4.0

Get Free Demo
img
Deetya Soft IVR
Deetya Soft IVR

4.2

Get Free Demo

  • Pricing

  • Ratings

  • Reviews

  • Features

  • Gallery

  • Specifications

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 3 Ratings & 0 Reviews
  • icon_desktop icon_ios icon_Android
  • img 5 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux

Pricing

img

Price Plans

₹ 1399

Blossom(₹ 999 /user/month, billed annually ₹ 1,399 /user, billed monthly)

₹ 2799

Garden(₹ 1,999 /user/month,billed annually ₹ 2,799 /user, billed monthly)

₹ 4299

Estate(₹ 3,299 /user/month, billed annually ₹ 4,299 /user, billed monthly)

+ 3 more plans img

₹ 15600

START UP

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img
  • img
  • img

Offers

img

Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img

Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

img

Overall ratings

4.0

3 Ratings & 0 Reviews

93% Likelihood to Recommend

4.2

5 Ratings & 0 Reviews

86% Likelihood to Recommend

Reviews

img

Verified customer reviews

Rating

Badal Kavithiya Dec 07, 2024

Rating

Shekhar D kokane Jul 23, 2024

Rating

Santosh Wade Nov 17, 2024

Rating

richard tanatti Sep 29, 2024

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgContact Center
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Inbound Call Center
  • checked Queue Callback
  • checked Omnichannel Routing
  • checked Service Level Monitoring
  • checked Speech Enabled IVR
  • checked Email, social, chat, phone channels
  • checked Agent Scripts
  • checked Email Bot & Chatbots
  • checked IP Whitelisting
  • checked Call Recording Opt-out
  • checked Agent Availability Report
  • checked Abandoned Call Metrics
  • checked Smart Answer Bot
  • checked Call Center Agent Statuses
  • checked Call Barging
  • checked Advanced Call Metrics
  • checked Number Porting
  • checked Basic Call Queues
  • checked Wait Queues
  • checked Voicemail
  • checked Warm Transfer
  • checked Call Recording
  • checked IVR Facility
  • checked Call Monitoring
  • checked Fully Custom reports
  • checked Call conferencing
  • checked SIP Connections
  • checked Holiday Routing
  • checked Multilingual Support
  • checked Analytics & Reporting
  • checked Sticky agent
  • checked Virtual Number
  • checked Alerts
  • checked Call Recording
  • checked Remote Access
  • checked Access Control
  • checked Call Pick Priority
  • checked Call Tracking Reports
  • checked Call Failover
  • checked Outbound Call Center

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

img

Top Alternative Products

SanCCS

SanCCS

Cube Call centre Solution

Cube Call centre Solution

DialDesk

DialDesk

MyOperator

MyOperator

See all Freshdesk Contact Center alternatives img
SanCCS

SanCCS

Cube Call centre Solution

Cube Call centre Solution

DialDesk

DialDesk

SanCCS Cloud

SanCCS Cloud

See all Deetya Soft IVR alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Popular Comparisons

Similar Comparison

Freshdesk Contact Center
SanCCS_cloud22.png
Freshdesk Contact Center vs SanCCS Cloud img
img
Freshdesk Contact Center
agnoshinlogo
Freshdesk Contact Center vs AgnoCon img
img
Freshdesk Contact Center
AdversusLogo
Freshdesk Contact Center vs Adversus img
img
Freshdesk Contact Center
vertagedialerlogo
Freshdesk Contact Center vs Vertage Dialer img
img

Freshdesk Contact Center vs Deetya Soft IVR Comparison FAQs

Software questions,
answered

While Freshdesk Contact Center offers customized features, Deetya Soft IVR has diverse modules. Select between Freshdesk Contact Center or Deetya Soft IVR as per your business needs.

Both these products offer similar features but with a different approach. While Freshdesk Contact Center emphasizes on user experiences, Deetya Soft IVR focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshdesk Contact Center offers add-ons along with essential features, Deetya Soft IVR emphasizes on customization.

No, the difference between Freshdesk Contact Center and Deetya Soft IVR lies in terms of features and functionalities. While Freshdesk Contact Center can be customized as per the user’s needs, Deetya Soft IVR addresses the diverse audience.

It depends upon your business requirement. Both Freshdesk Contact Center and Deetya Soft IVR provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshdesk Contact Center is customizable, Freshdesk Contact Center offers comprehensive modules.

A Quick Comparison Between Freshdesk Contact Center vs Deetya Soft IVR

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Freshdesk Contact Center vs Deetya Soft IVR In terms of Features
  • Comparison Between Freshdesk Contact Center and Deetya Soft IVR In terms of Deployment Type
  • Freshdesk Contact Center or Deetya Soft IVR: Which Is Ideal for Your Industry
  • Which Is Better? - Freshdesk Contact Center or Deetya Soft IVR

Comparison of Freshdesk Contact Center vs Deetya Soft IVR In terms of Features

Freshdesk Contact Center includes features like Inbound Call Center, Queue Callback, Omnichannel Routing and Service Level Monitoring. Deetya Soft IVR is known for functionalities like Analytics & Reporting, Sticky agent, Virtual Number and Alerts. When you compare Freshdesk Contact Center vs Deetya Soft IVR, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshdesk Contact Center and Deetya Soft IVR In terms of Deployment Type

While Freshdesk Contact Center supports Web Based deployment; Deetya Soft IVR is suitable for Web Based deployment. While selecting between Freshdesk Contact Center and Deetya Soft IVR, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshdesk Contact Center or Deetya Soft IVR: Which Is Ideal for Your Industry

Freshdesk Contact Center is ideal for industries like Contact Center. For All Industries, Deetya Soft IVR is a better choice. If you are confused between Freshdesk Contact Center or Deetya Soft IVR, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshdesk Contact Center or Deetya Soft IVR

Freshdesk Contact Center and Deetya Soft IVR can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshdesk Contact Center and Deetya Soft IVR during demo to decide which one is best for your business.

Author: Techjockey Team

Related Categories

Still got Questions on your mind?

Get answered by real users or software experts

Add Product to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Best Price Guaranteed

Free Expert Consultation Free Expert Consultation

2M+ Happy Customers 2M+ Happy Customers