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Gorgias VS DevRev

Let’s have a side-by-side comparison of Gorgias vs DevRev to find out which one is better. This software comparison between Gorgias and DevRev is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Gorgias or DevRev fits your business.

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Pricing

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Price Plans

$ 10

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$ 20

Starter

$ 60

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Available offers & discounts

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Ratings

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Overall ratings

4.2

3 Ratings & 0 Reviews

96% Likelihood to Recommend

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Reviews

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Verified customer reviews

Rating

Rahbar Hashmi Jan 02, 2025

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ganesh guptha Dec 27, 2024

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticketing System
  • checked Live Chat
  • checked Knowledge Base
  • checked Email Support
  • checked Phone Support
  • checked Self Service Portal
  • checked Integrations
  • checked AI-Driven Analytics
  • checked Omni-Channel Communication
  • checked Integrated Roadmapping & Sprint Tracking
  • checked Session Replays & Analytics
  • checked Real-Time Collaboration
  • checked Self-Service Tools

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Similar Comparison

Gorgias vs DevRev Comparison FAQs

Software questions,
answered

While Gorgias offers customized features, DevRev has diverse modules. Select between Gorgias or DevRev as per your business needs.

Both these products offer similar features but with a different approach. While Gorgias emphasizes on user experiences, DevRev focuses on functionalities.

It all depends on the functionalities that you prefer. While Gorgias offers add-ons along with essential features, DevRev emphasizes on customization.

No, the difference between Gorgias and DevRev lies in terms of features and functionalities. While Gorgias can be customized as per the user’s needs, DevRev addresses the diverse audience.

It depends upon your business requirement. Both Gorgias and DevRev provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Gorgias is customizable, Gorgias offers comprehensive modules.

A Quick Comparison Between Gorgias vs DevRev

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Gorgias vs DevRev In terms of Features
  • Comparison Between Gorgias and DevRev In terms of Deployment Type
  • Gorgias or DevRev: Which Is Ideal for Your Industry
  • Which Is Better? - Gorgias or DevRev

Comparison of Gorgias vs DevRev In terms of Features

Gorgias includes features like Ticketing System, Live Chat, Knowledge Base and Email Support. DevRev is known for functionalities like Analytics, Omnichannel Flow, Integrated monitoring checks and Route replay. When you compare Gorgias vs DevRev, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Gorgias and DevRev In terms of Deployment Type

While Gorgias supports Web Based deployment; DevRev is suitable for Web Based and On Premises deployment. While selecting between Gorgias and DevRev, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Gorgias or DevRev: Which Is Ideal for Your Industry

Gorgias is ideal for industries like All Industries. For All Industries, DevRev is a better choice. If you are confused between Gorgias or DevRev, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Gorgias or DevRev

Gorgias and DevRev can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Gorgias and DevRev during demo to decide which one is best for your business.

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