linkedin

Helprace VS Salesforce Service Cloud

Let’s have a side-by-side comparison of Helprace vs Salesforce Service Cloud to find out which one is better. This software comparison between Helprace and Salesforce Service Cloud is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Helprace or Salesforce Service Cloud fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • Not Available

  • icon_desktop icon_mac icon_linux
  • Not Available

  • img 3 Ratings & 0 Reviews
  • icon_desktop

Pricing

img

Price Plans

$ 30

Helpdesk

View Details img

$ 24

Starter Suite (The simple CRM suite for marketing, sales, service, and commerce)

$ 80

Professional (The CRM for service)

$ 165

Enterprise (The CRM for service with built-in AI)

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img
  • img
  • img Free Trial
  • img

Offers

img

Available offers & discounts

img Save upto 18%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 18%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img

Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

img

Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.3

3 Ratings & 0 Reviews

93% Likelihood to Recommend

Reviews

img

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Rating

Dipu choudhary Jan 16, 2025

Rating

Ganga Dhar Sep 20, 2024

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Ticket Management
  • checked Custom Fields
  • checked Multilingual Support
  • checked Collaboration Tools
  • checked User Management
  • checked Reporting & Analytics
  • checked SLA Management
  • checked Custom Branding
  • checked Workflow Automation
  • checked Feedback Management
  • checked Community Portal
  • checked Knowledge Base
  • checked Email Integration
  • checked API Access
  • checked Appointment Management
  • checked Collaboration Tools
  • checked Campaign Management
  • checked Call Logging
  • checked Call Recording
  • checked Routing
  • checked Audit Trail
  • checked Call Center Management
  • checked Customer Service
  • checked Customizable Branding

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

img

Top Alternative Products

Freshdesk

Freshdesk


Support CRM

Support CRM


TxHelpDesk

TxHelpDesk


Nuevadesk

Nuevadesk


See all Helprace alternatives img
Salesforce Order Management

Salesforce Order Management


OmniAssist

OmniAssist


KOOPS Sales Force Automation

KOOPS Sales Force Automation


SalesJump SFA

SalesJump SFA


See all Salesforce Service Cloud alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Similar Comparison

Helprace vs Salesforce Service Cloud Comparison FAQs

Software questions,
answered

While Helprace offers customized features, Salesforce Service Cloud has diverse modules. Select between Helprace or Salesforce Service Cloud as per your business needs.

Both these products offer similar features but with a different approach. While Helprace emphasizes on user experiences, Salesforce Service Cloud focuses on functionalities.

It all depends on the functionalities that you prefer. While Helprace offers add-ons along with essential features, Salesforce Service Cloud emphasizes on customization.

No, the difference between Helprace and Salesforce Service Cloud lies in terms of features and functionalities. While Helprace can be customized as per the user’s needs, Salesforce Service Cloud addresses the diverse audience.

It depends upon your business requirement. Both Helprace and Salesforce Service Cloud provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Helprace is customizable, Helprace offers comprehensive modules.

A Quick Comparison Between Helprace vs Salesforce Service Cloud

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Helprace vs Salesforce Service Cloud In terms of Features
  • Comparison Between Helprace and Salesforce Service Cloud In terms of Deployment Type
  • Helprace or Salesforce Service Cloud : Which Is Ideal for Your Industry
  • Which Is Better? - Helprace or Salesforce Service Cloud

Comparison of Helprace vs Salesforce Service Cloud In terms of Features

Helprace includes features like Ticket Management, Custom Fields, Multilingual Support and Collaboration Tools. Salesforce Service Cloud is known for functionalities like Appointment Management, Collaboration Tools, Campaign Management and Call Logging. When you compare Helprace vs Salesforce Service Cloud , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Helprace and Salesforce Service Cloud In terms of Deployment Type

While Helprace supports Web Based deployment; Salesforce Service Cloud is suitable for Web Based deployment. While selecting between Helprace and Salesforce Service Cloud , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Helprace or Salesforce Service Cloud : Which Is Ideal for Your Industry

Helprace is ideal for industries like All Industries. For All Industries, Salesforce Service Cloud is a better choice. If you are confused between Helprace or Salesforce Service Cloud , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Helprace or Salesforce Service Cloud

Helprace and Salesforce Service Cloud can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Helprace and Salesforce Service Cloud during demo to decide which one is best for your business.

Still got Questions on your mind?

Get answered by real users or software experts

Add Product to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Best Price Guaranteed

Free Expert
                        Consultation Free Expert Consultation

2M+ Happy Customers 2M+ Happy Customers