LivePerson VS Zendesk

Let’s have a side-by-side comparison of LivePerson vs Zendesk to find out which one is better. This software comparison between LivePerson and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether LivePerson or Zendesk fits your business.

Comparison

Add Product

LivePerson

4.1

Get Free Demo

Zendesk

4.5

Get Free Demo

Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

Get Price

$ 25

Support Team

$ 69

Suite Team

$ 149

Suite Professional

View Details

Techjockey Verified
Free Trial
Lifetime Plan

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.1

4 Ratings & 0 Reviews

Features 4

Value for Money 4.3

Ease of Use 4.3

Customer Support 3.7

Likelihood to Recommend

4.5

3 Ratings & 3 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 5

Customer Support 4

Likelihood to Recommend

See all Zendesk reviews

Reviews

Verified customer reviews

Rating

Shahid Muhammed Dec 19, 2024

Rating

Munendra Bharti Nov 30, 2024

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

See all Zendesk reviews

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

Zendesk Reviews: Zendesk Services, Zendesk Pricing, Zendesk Pros And Cons

See all (2)

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Automate Conversations
Bot Management
Artificial Intelligence
Automation of Routine Tasks
Sentiment Analysis
Intelligent Routing
Customizable and Flexible
Conversational Analytics

Analytics and Reporting
Multilingual Support
Skills Based Routing
SLA Management
Community Forums
Knowledge Base
Workflow Automation
Multi Channel Support
Ticketing System
Mobile apps

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Kapture CX

Feedier

Intouch Insight CX Platform

Varta

See all LivePerson alternatives

Freshdesk

Support CRM

Zoho Desk

Spinso ServiceDesk

See all Zendesk alternatives

LivePerson vs Zendesk Comparison FAQs

Software questions,
answered

While LivePerson offers customized features, Zendesk has diverse modules. Select between LivePerson or Zendesk as per your business needs.

Both these products offer similar features but with a different approach. While LivePerson emphasizes on user experiences, Zendesk focuses on functionalities.

It all depends on the functionalities that you prefer. While LivePerson offers add-ons along with essential features, Zendesk emphasizes on customization.

No, the difference between LivePerson and Zendesk lies in terms of features and functionalities. While LivePerson can be customized as per the user’s needs, Zendesk addresses the diverse audience.

It depends upon your business requirement. Both LivePerson and Zendesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While LivePerson is customizable, LivePerson offers comprehensive modules.

A Quick Comparison Between LivePerson vs Zendesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of LivePerson vs Zendesk In terms of Features
Comparison Between LivePerson and Zendesk In terms of Deployment Type
LivePerson or Zendesk: Which Is Ideal for Your Industry
Which Is Better? - LivePerson or Zendesk

Comparison of LivePerson vs Zendesk In terms of Features

LivePerson includes features like Automate Conversations, Bot Management, Artificial Intelligence and Task Management. Zendesk is known for functionalities like Analytics and Reporting, Multilingual Support, Call Routing and SLA Management. When you compare LivePerson vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between LivePerson and Zendesk In terms of Deployment Type

While LivePerson supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between LivePerson and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

LivePerson or Zendesk: Which Is Ideal for Your Industry

LivePerson is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between LivePerson or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - LivePerson or Zendesk

LivePerson and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare LivePerson and Zendesk during demo to decide which one is best for your business.

Author: Techjockey Team

LivePerson VS Zendesk

We provide the best software solution for your business needs

LivePerson vs Zendesk Comparison FAQs

Is LivePerson better than Zendesk?

Are LivePerson and Zendesk same?

Which is better LivePerson or Zendesk?

Is LivePerson the same as Zendesk?

Can LivePerson replace Zendesk?

What is the difference between LivePerson and Zendesk?

A Quick Comparison Between LivePerson vs Zendesk

Comparison of LivePerson vs Zendesk In terms of Features

Comparison Between LivePerson and Zendesk In terms of Deployment Type

LivePerson or Zendesk: Which Is Ideal for Your Industry

Which Is Better? - LivePerson or Zendesk

LivePerson VS Zendesk

We provide the best software solution for your business needs

We've sent an OTP verification code to

LivePerson vs Zendesk Comparison FAQs

Is LivePerson better than Zendesk?

Are LivePerson and Zendesk same?

Which is better LivePerson or Zendesk?

Is LivePerson the same as Zendesk?

Can LivePerson replace Zendesk?

What is the difference between LivePerson and Zendesk?

A Quick Comparison Between LivePerson vs Zendesk

Comparison of LivePerson vs Zendesk In terms of Features

Comparison Between LivePerson and Zendesk In terms of Deployment Type

LivePerson or Zendesk: Which Is Ideal for Your Industry

Which Is Better? - LivePerson or Zendesk

We've sent an OTP verification
code to