Microsoft Dynamics 365 for Sales VS Pega Crm

Let’s have a side-by-side comparison of Microsoft Dynamics 365 for Sales vs Pega Crm to find out which one is better. This software comparison between Microsoft Dynamics 365 for Sales and Pega Crm is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Microsoft Dynamics 365 for Sales or Pega Crm fits your business.

Comparison

Pricing

Price Plans

₹ 8735

Dynamics 365 for Sales Enterprise

View Details

Price on Request

Get customise plan according to your business requirement

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Free Trial
Lifetime Plan

Ratings

Overall ratings

4.5

3 Ratings & 0 Reviews

Features 4.3

Value for Money 4.1

Ease of Use 4.8

Customer Support 4.6

Likelihood to Recommend

4.4

4 Ratings & 0 Reviews

Features 4.2

Value for Money 4.3

Ease of Use 4.3

Customer Support 4.7

Likelihood to Recommend

Reviews

Verified customer reviews

Rating

Praveen kumar Feb 22, 2024

Rating

Saurav Kumar Feb 22, 2024

Rating

Mariya Monisha Jan 17, 2025

Rating

VIPIN KUMAR GUPTA Jan 01, 2025

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Customer Data Management (CDM)

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Sales Management

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Marketing Automation

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Data Sourcing / Integrations

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Collaboration Tools

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support & Engagement

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support & Engagement

Security & Compliance

Role-Based Access Control (RBAC)
Data Encryption
Backup & Disaster Recovery
GDPR & Data Privacy
Audit Trail

Role-Based Access Control (RBAC)
Data Encryption
Backup & Disaster Recovery
GDPR & Data Privacy
Audit Trail

AI & Machine Learning

Predictive Analytics
Lead Scoring
Chatbots

Predictive Analytics
Lead Scoring
Chatbots

Reporting & Analytics

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Alerts & Notifications

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English
français
Deutsche
日本人
Español

Nederlands
English
français
Deutsche

Alternatives

Top Alternative Products

Microsoft Dynamics Crm

Microsoft Dynamics 365 Team Members

Zoho CRM

CrmOne

See all Microsoft Dynamics 365 for Sales alternatives

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all Pega Crm alternatives

Microsoft Dynamics 365 for Sales vs Pega Crm Comparison FAQs

Software questions,
answered

While Microsoft Dynamics 365 for Sales offers customized features, Pega Crm has diverse modules. Select between Microsoft Dynamics 365 for Sales or Pega Crm as per your business needs.

Both these products offer similar features but with a different approach. While Microsoft Dynamics 365 for Sales emphasizes on user experiences, Pega Crm focuses on functionalities.

It all depends on the functionalities that you prefer. While Microsoft Dynamics 365 for Sales offers add-ons along with essential features, Pega Crm emphasizes on customization.

No, the difference between Microsoft Dynamics 365 for Sales and Pega Crm lies in terms of features and functionalities. While Microsoft Dynamics 365 for Sales can be customized as per the user’s needs, Pega Crm addresses the diverse audience.

It depends upon your business requirement. Both Microsoft Dynamics 365 for Sales and Pega Crm provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Microsoft Dynamics 365 for Sales is customizable, Microsoft Dynamics 365 for Sales offers comprehensive modules.

A Quick Comparison Between Microsoft Dynamics 365 for Sales vs Pega Crm

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Microsoft Dynamics 365 for Sales vs Pega Crm In terms of Features
Comparison Between Microsoft Dynamics 365 for Sales and Pega Crm In terms of Deployment Type
Microsoft Dynamics 365 for Sales or Pega Crm: Which Is Ideal for Your Industry
Which Is Better? - Microsoft Dynamics 365 for Sales or Pega Crm

Comparison of Microsoft Dynamics 365 for Sales vs Pega Crm In terms of Features

Microsoft Dynamics 365 for Sales includes features like Audit Trail, Document Sharing & File Storage, Interactive Voice Response (IVR) Integration and eCommerce Integrations. Pega Crm is known for functionalities like Sales Automation, Marketing Tools Integration, Email Marketing Tools Integration and Automated Campaigns. When you compare Microsoft Dynamics 365 for Sales vs Pega Crm, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Microsoft Dynamics 365 for Sales and Pega Crm In terms of Deployment Type

While Microsoft Dynamics 365 for Sales supports Web Based deployment; Pega Crm is suitable for Web Based and On Premises deployment. While selecting between Microsoft Dynamics 365 for Sales and Pega Crm, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Microsoft Dynamics 365 for Sales or Pega Crm: Which Is Ideal for Your Industry

Microsoft Dynamics 365 for Sales is ideal for industries like All Industries. For All Industries, Pega Crm is a better choice. If you are confused between Microsoft Dynamics 365 for Sales or Pega Crm, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Microsoft Dynamics 365 for Sales or Pega Crm

Microsoft Dynamics 365 for Sales and Pega Crm can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Microsoft Dynamics 365 for Sales and Pega Crm during demo to decide which one is best for your business.

Author: Saurabh Pandey

Microsoft Dynamics 365 for Sales VS Pega Crm

We provide the best software solution for your business needs

Microsoft Dynamics 365 for Sales vs Pega Crm Comparison FAQs

Is Microsoft Dynamics 365 for Sales better than Pega Crm?

Are Microsoft Dynamics 365 for Sales and Pega Crm same?

Which is better Microsoft Dynamics 365 for Sales or Pega Crm?

Is Microsoft Dynamics 365 for Sales the same as Pega Crm?

Can Microsoft Dynamics 365 for Sales replace Pega Crm?

What is the difference between Microsoft Dynamics 365 for Sales and Pega Crm?

A Quick Comparison Between Microsoft Dynamics 365 for Sales vs Pega Crm

Comparison of Microsoft Dynamics 365 for Sales vs Pega Crm In terms of Features

Comparison Between Microsoft Dynamics 365 for Sales and Pega Crm In terms of Deployment Type

Microsoft Dynamics 365 for Sales or Pega Crm: Which Is Ideal for Your Industry

Which Is Better? - Microsoft Dynamics 365 for Sales or Pega Crm

Microsoft Dynamics 365 for Sales VS Pega Crm

We provide the best software solution for your business needs

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Microsoft Dynamics 365 for Sales vs Pega Crm Comparison FAQs

Is Microsoft Dynamics 365 for Sales better than Pega Crm?

Are Microsoft Dynamics 365 for Sales and Pega Crm same?

Which is better Microsoft Dynamics 365 for Sales or Pega Crm?

Is Microsoft Dynamics 365 for Sales the same as Pega Crm?

Can Microsoft Dynamics 365 for Sales replace Pega Crm?

What is the difference between Microsoft Dynamics 365 for Sales and Pega Crm?

A Quick Comparison Between Microsoft Dynamics 365 for Sales vs Pega Crm

Comparison of Microsoft Dynamics 365 for Sales vs Pega Crm In terms of Features

Comparison Between Microsoft Dynamics 365 for Sales and Pega Crm In terms of Deployment Type

Microsoft Dynamics 365 for Sales or Pega Crm: Which Is Ideal for Your Industry

Which Is Better? - Microsoft Dynamics 365 for Sales or Pega Crm

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