linkedin
  • Become a Seller

  1. Business Software
  2. Compare Software

  3. Microsoft Dynamics Crm VS Salesforce Marketing Cloud

Microsoft Dynamics Crm VS Salesforce Marketing Cloud

Let’s have a side-by-side comparison of Microsoft Dynamics Crm vs Salesforce Marketing Cloud to find out which one is better. This software comparison between Microsoft Dynamics Crm and Salesforce Marketing Cloud is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Microsoft Dynamics Crm or Salesforce Marketing Cloud fits your business.

img Add Product
Microsoft Dynamics Crm
Microsoft Dynamics Crm

4.0

Get Free Demo
img
Salesforce Marketing Cloud
Salesforce Marketing Cloud

4.2

Get Free Demo
img Add Product
Microsoft Dynamics Crm
Microsoft Dynamics Crm

4.0

Get Free Demo
img
Salesforce Marketing Cloud
Salesforce Marketing Cloud

4.2

Get Free Demo

  • Pricing

  • Ratings

  • Reviews

  • Features

  • Gallery

  • Specifications

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 5 Ratings & 1 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 6 Ratings & 0 Reviews
  • icon_desktop icon_ios icon_Android

Pricing

img

Price Plans

$ 65

Dynamics 365 Sales Professional

$ 105

Dynamics 365 Sales Enterprise Edition

$ 150

Dynamics 365 Sales Premium

View Details img

Price on Request

Get customise plan according to your business requirement

Get Price

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img
  • img
  • img Free Trial
  • img

Offers

img

Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img

Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

img

Overall ratings

4.0

5 Ratings & 1 Reviews

92% Likelihood to Recommend

See all Microsoft Dynamics Crm reviews

4.2

6 Ratings & 0 Reviews

90% Likelihood to Recommend

Pros & Cons

img

Pros

img

AI-powered automation, seamless Microsoft 365 integration, omnichannel customer ...Read more - kartik Bhamri Mar 19, 2025

Not Available

Currently no pros are available. Please check back later

Cons

img

Setup and customization require technical expertise. - kartik Bhamri Mar 19, 2025

Not Available

Currently no cons are available. Please check back later

Reviews

img

Verified customer reviews

Feature-Rich CRM with AI-Powered Insights

kartik Bhamri Mar 19, 2025

Rating

Himanshu Ji Jan 19, 2025

See all Microsoft Dynamics Crm reviews

Rating

Er ShahabSg Shaikh Dec 30, 2024

Rating

MAYUR AHER Dec 23, 2024

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Audit Trail
  • checked Sales Performance Reports
  • checked Custom Dashboards
  • checked Chatbots
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Omnichannel Support & Engagement
  • checked Document Sharing & File Storage
  • checked Interactive Voice Response (IVR) Integration
  • checked eCommerce Integrations
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Automated Campaigns
  • checked Event-Triggered Workflows
  • checked Customer Insights
  • checked Forecasting & Trends
  • checked Ticketing System
  • checked Call Tracking and Recording
  • checked Landing Pages & Forms
  • checked Touchpoint Monitoring
  • checked Budget Tracking
  • checked Lead Activity Alerts
  • checked SLA Violations
  • checked Workflow Trigger Alerts
  • checked Customer Interaction Alerts
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Event-Triggered Notifications
  • checked Performance Tracking
  • checked Customer Segmentation
  • checked Opportunity & Pipeline Management
  • checked Third Party Integrations
  • checked Data Import/Export
  • checked Real Time Analytics
  • checked Social Media Integration
  • checked Lead Scoring
  • checked Sales Forecasting
  • checked Predictive Analytics
  • checked Quote Management
  • checked Order Management
  • checked Account Management
  • checked Territory Management
  • checked Campaign Management
  • checked Lead Management
  • checked Email Marketing
  • checked Lead Nurturing
  • checked Deal Management
  • checked Role-Based Access Control (RBAC)
  • checked Activity History
  • checked Workflow Automation and Management
  • checked Task / Activity Management
  • checked Contact Segmentation
  • checked Team Communication
  • checked Campaign Performance
  • checked Calendar Integration
  • checked Customer Profiles
  • checked Customer Journey Tracking
  • checked Sales Automation
  • checked Data Encryption
  • checked API Access
  • checked Contact Management
  • checked Audience Builder
  • checked Content Management
  • checked Automated Publishing
  • checked AB Testing
  • checked Conversion Tracking
  • checked Customer Segmentation
  • checked Drip Campaigns
  • checked Landing Pages/Web Forms
  • checked Email Marketing

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Question and Answers

img

Product related question and answers

How does MS Dynamics CRM enable personalized customer experiences through segmentation and targeting? img

MS Dynamics CRM enables personalized experiences by allowing detailed customer s... Read more

Does MS Dynamics CRM support integrations with other ERP and finance systems? img

Yes, MS Dynamics CRM integrates with ERP and finance systems, particularly those... Read more

How easy is it to migrate from another CRM to MS Dynamics CRM? img

MS Dynamics CRM provides tools and services for a smooth migration, including da... Read more

See all Microsoft Dynamics Crm Questions & Answers img

Still got Question in Mind?

Get answered by real users or software experts

Ask Question

Alternatives

img

Top Alternative Products

Microsoft Dynamics 365 for Sales

Microsoft Dynamics 365 for Sales

Microsoft Dynamics 365 Team Members

Microsoft Dynamics 365 Team Members

Zoho CRM

Zoho CRM

CrmOne

CrmOne

See all Microsoft Dynamics Crm alternatives img
SendinBlue

SendinBlue

Zoho Campaigns

Zoho Campaigns

Mail Merger Toolkit

Mail Merger Toolkit

Convertkit

Convertkit

See all Salesforce Marketing Cloud alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Popular Comparisons

Similar Comparison

Microsoft Dynamics Crm
OdooCRMLogo
Microsoft Dynamics Crm vs Odoo CRM img
img
Microsoft Dynamics Crm
solidperformerslogo
Microsoft Dynamics Crm vs Solid Performers CRM img
img
Microsoft Dynamics Crm
Kylaslogo
Microsoft Dynamics Crm vs Kylas CRM img
img
Microsoft Dynamics Crm
Zendesklogo
Microsoft Dynamics Crm vs Zendesk Sell img
img

Microsoft Dynamics Crm vs Salesforce Marketing Cloud Comparison FAQs

Software questions,
answered

While Microsoft Dynamics Crm offers customized features, Salesforce Marketing Cloud has diverse modules. Select between Microsoft Dynamics Crm or Salesforce Marketing Cloud as per your business needs.

Both these products offer similar features but with a different approach. While Microsoft Dynamics Crm emphasizes on user experiences, Salesforce Marketing Cloud focuses on functionalities.

It all depends on the functionalities that you prefer. While Microsoft Dynamics Crm offers add-ons along with essential features, Salesforce Marketing Cloud emphasizes on customization.

No, the difference between Microsoft Dynamics Crm and Salesforce Marketing Cloud lies in terms of features and functionalities. While Microsoft Dynamics Crm can be customized as per the user’s needs, Salesforce Marketing Cloud addresses the diverse audience.

It depends upon your business requirement. Both Microsoft Dynamics Crm and Salesforce Marketing Cloud provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Microsoft Dynamics Crm is customizable, Microsoft Dynamics Crm offers comprehensive modules.

A Quick Comparison Between Microsoft Dynamics Crm vs Salesforce Marketing Cloud

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Microsoft Dynamics Crm vs Salesforce Marketing Cloud In terms of Features
  • Comparison Between Microsoft Dynamics Crm and Salesforce Marketing Cloud In terms of Deployment Type
  • Microsoft Dynamics Crm or Salesforce Marketing Cloud: Which Is Ideal for Your Industry
  • Which Is Better? - Microsoft Dynamics Crm or Salesforce Marketing Cloud

Comparison of Microsoft Dynamics Crm vs Salesforce Marketing Cloud In terms of Features

Microsoft Dynamics Crm includes features like Audit Trail, Sales Performance Reports, Custom Dashboards and Chatbots. Salesforce Marketing Cloud is known for functionalities like Connect Audience, Content Management, Automated Publishing and A/B Testing. When you compare Microsoft Dynamics Crm vs Salesforce Marketing Cloud, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Microsoft Dynamics Crm and Salesforce Marketing Cloud In terms of Deployment Type

While Microsoft Dynamics Crm supports Web Based deployment; Salesforce Marketing Cloud is suitable for Web Based deployment. While selecting between Microsoft Dynamics Crm and Salesforce Marketing Cloud, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Microsoft Dynamics Crm or Salesforce Marketing Cloud: Which Is Ideal for Your Industry

Microsoft Dynamics Crm is ideal for industries like All Industries. For All Industries, Salesforce Marketing Cloud is a better choice. If you are confused between Microsoft Dynamics Crm or Salesforce Marketing Cloud, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Microsoft Dynamics Crm or Salesforce Marketing Cloud

Microsoft Dynamics Crm and Salesforce Marketing Cloud can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Microsoft Dynamics Crm and Salesforce Marketing Cloud during demo to decide which one is best for your business.

Author: Techjockey Team

Related Categories

Still got Questions on your mind?

Get answered by real users or software experts

Add Product to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Best Price Guaranteed

Free Expert Consultation Free Expert Consultation

2M+ Happy Customers 2M+ Happy Customers