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  3. Proprofs Help Desk VS SolarWinds Web Help Desk

Proprofs Help Desk VS SolarWinds Web Help Desk

Let’s have a side-by-side comparison of Proprofs Help Desk vs SolarWinds Web Help Desk to find out which one is better. This software comparison between Proprofs Help Desk and SolarWinds Web Help Desk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Proprofs Help Desk or SolarWinds Web Help Desk fits your business.

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Proprofs Help Desk
Proprofs Help Desk

4.1

Get Free Demo
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SolarWinds Web Help Desk
SolarWinds Web Help Desk

4.8

Get Free Demo
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Proprofs Help Desk
Proprofs Help Desk

4.1

Get Free Demo
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SolarWinds Web Help Desk
SolarWinds Web Help Desk

4.8

Get Free Demo

  • Pricing

  • Ratings

  • Reviews

  • Features

  • Gallery

  • Specifications

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 4 Ratings & 0 Reviews
  • icon_desktop icon_mac icon_linux
  • img 2 Ratings & 2 Reviews
  • icon_desktop

Pricing

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Price Plans

$ 30

Team (2+ Users)

View Details img

$ 1129

Web Help Desk

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.1

4 Ratings & 0 Reviews

92% Likelihood to Recommend

4.8

2 Ratings & 2 Reviews

95% Likelihood to Recommend

See all SolarWinds Web Help Desk reviews

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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I worked end of the week move at Dcl. Incredible organization extraordinary grou...Read more - Shabee haider Jan 23, 2019

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I ordered a software from Techjockey. I expected it to come in the form of a CD ...Read more - Soumitra Bhowmik Aug 07, 2018

Cons

Not Available

Currently no cons are available. Please check back later

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N/A - Soumitra Bhowmik Aug 07, 2018

Reviews

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Verified customer reviews

Rating

Satish Chand Yadav Jan 03, 2025

Rating

Shrikanth Madhava Rao Dec 05, 2024

Good experience

Shabee haider Jan 23, 2019

Great site and great service

Soumitra Bhowmik Aug 07, 2018

See all SolarWinds Web Help Desk reviews

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Collaboration
  • checked Automation
  • checked Reporting & Analytics
  • checked Multi Channel Support
  • checked Customization
  • checked Ticket Management
  • checked Team Management
  • checked Customer Support
  • checked AI Help Desk
  • checked Ticket Management
  • checked Asset Management
  • checked Self Service Portal
  • checked Ticket / Issue Tracking
  • checked Integration
  • checked Surveys Feedback
  • checked Email Integration
  • checked Inventory Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk

Support CRM

Support CRM

Zoho Desk

Zoho Desk

Spinso ServiceDesk

Spinso ServiceDesk

See all Proprofs Help Desk alternatives img
Freshdesk

Freshdesk

Support CRM

Support CRM

Zoho Desk

Zoho Desk

Spinso ServiceDesk

Spinso ServiceDesk

See all SolarWinds Web Help Desk alternatives img

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Proprofs Help Desk vs SolarWinds Web Help Desk Comparison FAQs

Software questions,
answered

While Proprofs Help Desk offers customized features, SolarWinds Web Help Desk has diverse modules. Select between Proprofs Help Desk or SolarWinds Web Help Desk as per your business needs.

Both these products offer similar features but with a different approach. While Proprofs Help Desk emphasizes on user experiences, SolarWinds Web Help Desk focuses on functionalities.

It all depends on the functionalities that you prefer. While Proprofs Help Desk offers add-ons along with essential features, SolarWinds Web Help Desk emphasizes on customization.

No, the difference between Proprofs Help Desk and SolarWinds Web Help Desk lies in terms of features and functionalities. While Proprofs Help Desk can be customized as per the user’s needs, SolarWinds Web Help Desk addresses the diverse audience.

It depends upon your business requirement. Both Proprofs Help Desk and SolarWinds Web Help Desk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Proprofs Help Desk is customizable, Proprofs Help Desk offers comprehensive modules.

A Quick Comparison Between Proprofs Help Desk vs SolarWinds Web Help Desk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Proprofs Help Desk vs SolarWinds Web Help Desk In terms of Features
  • Comparison Between Proprofs Help Desk and SolarWinds Web Help Desk In terms of Deployment Type
  • Proprofs Help Desk or SolarWinds Web Help Desk: Which Is Ideal for Your Industry
  • Which Is Better? - Proprofs Help Desk or SolarWinds Web Help Desk

Comparison of Proprofs Help Desk vs SolarWinds Web Help Desk In terms of Features

Proprofs Help Desk includes features like Collaboration, Automation, Reports and Multi Channel Support. SolarWinds Web Help Desk is known for functionalities like Ticket Management, Asset Management, Self Service Portal and Ticket / Issue Tracking. When you compare Proprofs Help Desk vs SolarWinds Web Help Desk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Proprofs Help Desk and SolarWinds Web Help Desk In terms of Deployment Type

While Proprofs Help Desk supports Web Based deployment; SolarWinds Web Help Desk is suitable for Web Based and On Premises deployment. While selecting between Proprofs Help Desk and SolarWinds Web Help Desk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Proprofs Help Desk or SolarWinds Web Help Desk: Which Is Ideal for Your Industry

Proprofs Help Desk is ideal for industries like All Industries. For All Industries, SolarWinds Web Help Desk is a better choice. If you are confused between Proprofs Help Desk or SolarWinds Web Help Desk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Proprofs Help Desk or SolarWinds Web Help Desk

Proprofs Help Desk and SolarWinds Web Help Desk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Proprofs Help Desk and SolarWinds Web Help Desk during demo to decide which one is best for your business.

Author: Techjockey Team

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