SolarWinds Web Help Desk VS SolarWinds Network Performance Monitor

Let’s have a side-by-side comparison of SolarWinds Web Help Desk vs SolarWinds Network Performance Monitor to find out which one is better. This software comparison between SolarWinds Web Help Desk and SolarWinds Network Performance Monitor is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether SolarWinds Web Help Desk or SolarWinds Network Performance Monitor fits your business.

Comparison

Pricing

Price Plans

$ 1129

Web Help Desk

View Details

Price on Request

Get customise plan according to your business requirement

Get Price

Techjockey Verified
Free Trial
Lifetime Plan

Free Trial

Ratings

Overall ratings

4.8

2 Ratings & 2 Reviews

Features 4.8

Value for Money 4.7

Ease of Use 4.9

Customer Support 4.7

Likelihood to Recommend

See all SolarWinds Web Help Desk reviews

4.3

6 Ratings & 0 Reviews

Features 4.2

Value for Money 4.4

Ease of Use 4.3

Customer Support 4.3

Likelihood to Recommend

Pros & Cons

Pros

I worked end of the week move at Dcl. Incredible organization extraordinary grou...Read more - Shabee haider Jan 23, 2019

I ordered a software from Techjockey. I expected it to come in the form of a CD ...Read more - Soumitra Bhowmik Aug 07, 2018

Not Available

Currently no pros are available. Please check back later

Cons

N/A - Soumitra Bhowmik Aug 07, 2018

Not Available

Currently no cons are available. Please check back later

Reviews

Verified customer reviews

Good experience

Shabee haider Jan 23, 2019

Great site and great service

Soumitra Bhowmik Aug 07, 2018

See all SolarWinds Web Help Desk reviews

Rating

Sharanya Valmikiedu Jan 01, 2025

Rating

Rupesh Mashelkar Dec 03, 2024

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

All Industries

Features

Product features

Ticket Management
Asset Management
Self Service Portal
Ticket / Issue Tracking
Integration
Surveys Feedback
Email Integration
Inventory Management

Network Monitoring
Network Monitoring Alert
Lan Monitoring
Fault Management
Latency optimization
Reports
Network Mapping Tool
Performance Tools

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Alternatives

Top Alternative Products

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SolarWinds Web Help Desk vs SolarWinds Network Performance Monitor Comparison FAQs

Software questions,
answered

While SolarWinds Web Help Desk offers customized features, SolarWinds Network Performance Monitor has diverse modules. Select between SolarWinds Web Help Desk or SolarWinds Network Performance Monitor as per your business needs.

Both these products offer similar features but with a different approach. While SolarWinds Web Help Desk emphasizes on user experiences, SolarWinds Network Performance Monitor focuses on functionalities.

It all depends on the functionalities that you prefer. While SolarWinds Web Help Desk offers add-ons along with essential features, SolarWinds Network Performance Monitor emphasizes on customization.

No, the difference between SolarWinds Web Help Desk and SolarWinds Network Performance Monitor lies in terms of features and functionalities. While SolarWinds Web Help Desk can be customized as per the user’s needs, SolarWinds Network Performance Monitor addresses the diverse audience.

It depends upon your business requirement. Both SolarWinds Web Help Desk and SolarWinds Network Performance Monitor provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While SolarWinds Web Help Desk is customizable, SolarWinds Web Help Desk offers comprehensive modules.

A Quick Comparison Between SolarWinds Web Help Desk vs SolarWinds Network Performance Monitor

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of SolarWinds Web Help Desk vs SolarWinds Network Performance Monitor In terms of Features
Comparison Between SolarWinds Web Help Desk and SolarWinds Network Performance Monitor In terms of Deployment Type
SolarWinds Web Help Desk or SolarWinds Network Performance Monitor: Which Is Ideal for Your Industry
Which Is Better? - SolarWinds Web Help Desk or SolarWinds Network Performance Monitor

Comparison of SolarWinds Web Help Desk vs SolarWinds Network Performance Monitor In terms of Features

SolarWinds Web Help Desk includes features like Ticket Management, Asset Management, Self Service Portal and Ticket / Issue Tracking. SolarWinds Network Performance Monitor is known for functionalities like Network Monitoring, Network Monitoring Alert, Lan Monitoring and Fault Management. When you compare SolarWinds Web Help Desk vs SolarWinds Network Performance Monitor, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SolarWinds Web Help Desk and SolarWinds Network Performance Monitor In terms of Deployment Type

While SolarWinds Web Help Desk supports Web Based and On Premises deployment; SolarWinds Network Performance Monitor is suitable for Web Based and On Premises deployment. While selecting between SolarWinds Web Help Desk and SolarWinds Network Performance Monitor, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SolarWinds Web Help Desk or SolarWinds Network Performance Monitor: Which Is Ideal for Your Industry

SolarWinds Web Help Desk is ideal for industries like All Industries. For All Industries, SolarWinds Network Performance Monitor is a better choice. If you are confused between SolarWinds Web Help Desk or SolarWinds Network Performance Monitor, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SolarWinds Web Help Desk or SolarWinds Network Performance Monitor

SolarWinds Web Help Desk and SolarWinds Network Performance Monitor can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SolarWinds Web Help Desk and SolarWinds Network Performance Monitor during demo to decide which one is best for your business.

Author: Techjockey Team

SolarWinds Web Help Desk VS SolarWinds Network Performance Monitor

We provide the best software solution for your business needs

SolarWinds Web Help Desk vs SolarWinds Network Performance Monitor Comparison FAQs

Is SolarWinds Web Help Desk better than SolarWinds Network Performance Monitor?

Are SolarWinds Web Help Desk and SolarWinds Network Performance Monitor same?

Which is better SolarWinds Web Help Desk or SolarWinds Network Performance Monitor?

Is SolarWinds Web Help Desk the same as SolarWinds Network Performance Monitor?

Can SolarWinds Web Help Desk replace SolarWinds Network Performance Monitor?

What is the difference between SolarWinds Web Help Desk and SolarWinds Network Performance Monitor?

A Quick Comparison Between SolarWinds Web Help Desk vs SolarWinds Network Performance Monitor

Comparison of SolarWinds Web Help Desk vs SolarWinds Network Performance Monitor In terms of Features

Comparison Between SolarWinds Web Help Desk and SolarWinds Network Performance Monitor In terms of Deployment Type

SolarWinds Web Help Desk or SolarWinds Network Performance Monitor: Which Is Ideal for Your Industry

Which Is Better? - SolarWinds Web Help Desk or SolarWinds Network Performance Monitor

SolarWinds Web Help Desk VS SolarWinds Network Performance Monitor

We provide the best software solution for your business needs

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SolarWinds Web Help Desk vs SolarWinds Network Performance Monitor Comparison FAQs

Is SolarWinds Web Help Desk better than SolarWinds Network Performance Monitor?

Are SolarWinds Web Help Desk and SolarWinds Network Performance Monitor same?

Which is better SolarWinds Web Help Desk or SolarWinds Network Performance Monitor?

Is SolarWinds Web Help Desk the same as SolarWinds Network Performance Monitor?

Can SolarWinds Web Help Desk replace SolarWinds Network Performance Monitor?

What is the difference between SolarWinds Web Help Desk and SolarWinds Network Performance Monitor?

A Quick Comparison Between SolarWinds Web Help Desk vs SolarWinds Network Performance Monitor

Comparison of SolarWinds Web Help Desk vs SolarWinds Network Performance Monitor In terms of Features

Comparison Between SolarWinds Web Help Desk and SolarWinds Network Performance Monitor In terms of Deployment Type

SolarWinds Web Help Desk or SolarWinds Network Performance Monitor: Which Is Ideal for Your Industry

Which Is Better? - SolarWinds Web Help Desk or SolarWinds Network Performance Monitor

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