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SolarWinds Web Help Desk VS Sysaid

Let’s have a side-by-side comparison of SolarWinds Web Help Desk vs Sysaid to find out which one is better. This software comparison between SolarWinds Web Help Desk and Sysaid is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether SolarWinds Web Help Desk or Sysaid fits your business.

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  • img 2 Ratings & 2 Reviews
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  • img 3 Ratings & 0 Reviews
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Pricing

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Price Plans

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Price on Request

Get customise plan according to your business requirement

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.8

2 Ratings & 2 Reviews

95% Likelihood to Recommend

4.2

3 Ratings & 0 Reviews

96% Likelihood to Recommend

Pros & Cons

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Pros

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I worked end of the week move at Dcl. Incredible organization extraordinary grou...Read more - Shabee haider Jan 23, 2019

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I ordered a software from Techjockey. I expected it to come in the form of a CD ...Read more - Soumitra Bhowmik Aug 07, 2018

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Currently no pros are available. Please check back later

Cons

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N/A - Soumitra Bhowmik Aug 07, 2018

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Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Good experience

Shabee haider Jan 23, 2019

Great site and great service

Soumitra Bhowmik Aug 07, 2018

Rating

Supriya Maurya Jan 26, 2025

Rating

Musheb Qureshi Jan 16, 2025

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticket Management
  • checked Asset Management
  • checked Self Service Portal
  • checked Ticket / Issue Tracking
  • checked Integration
  • checked Surveys Feedback
  • checked Email Integration
  • checked Inventory Management
  • checked Self-Service Automation
  • checked Ticket Automation
  • checked Asset Management
  • checked Remote Control
  • checked Reporting
  • checked Codeless Configuration
  • checked Workflow Automation
  • checked Change Management
  • checked Incident Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Support CRM

Support CRM


TxHelpDesk

TxHelpDesk


Stingo Helpdesk

Stingo Helpdesk


See all SolarWinds Web Help Desk alternatives img
HCL SX ITSM

HCL SX ITSM


Freshservice

Freshservice


Jira Service Management

Jira Service Management


Servicenow

Servicenow


See all Sysaid alternatives img

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Similar Comparison

SolarWinds Web Help Desk vs Sysaid Comparison FAQs

Software questions,
answered

While SolarWinds Web Help Desk offers customized features, Sysaid has diverse modules. Select between SolarWinds Web Help Desk or Sysaid as per your business needs.

Both these products offer similar features but with a different approach. While SolarWinds Web Help Desk emphasizes on user experiences, Sysaid focuses on functionalities.

It all depends on the functionalities that you prefer. While SolarWinds Web Help Desk offers add-ons along with essential features, Sysaid emphasizes on customization.

No, the difference between SolarWinds Web Help Desk and Sysaid lies in terms of features and functionalities. While SolarWinds Web Help Desk can be customized as per the user’s needs, Sysaid addresses the diverse audience.

It depends upon your business requirement. Both SolarWinds Web Help Desk and Sysaid provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While SolarWinds Web Help Desk is customizable, SolarWinds Web Help Desk offers comprehensive modules.

A Quick Comparison Between SolarWinds Web Help Desk vs Sysaid

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of SolarWinds Web Help Desk vs Sysaid In terms of Features
  • Comparison Between SolarWinds Web Help Desk and Sysaid In terms of Deployment Type
  • SolarWinds Web Help Desk or Sysaid: Which Is Ideal for Your Industry
  • Which Is Better? - SolarWinds Web Help Desk or Sysaid

Comparison of SolarWinds Web Help Desk vs Sysaid In terms of Features

SolarWinds Web Help Desk includes features like Ticket Management, Asset Management, Self Service Portal and Ticket / Issue Tracking. Sysaid is known for functionalities like Self Service Portal, Ticketing, Asset Management and Remote Control. When you compare SolarWinds Web Help Desk vs Sysaid, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SolarWinds Web Help Desk and Sysaid In terms of Deployment Type

While SolarWinds Web Help Desk supports Web Based deployment; Sysaid is suitable for Web Based and On Premises deployment. While selecting between SolarWinds Web Help Desk and Sysaid, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SolarWinds Web Help Desk or Sysaid: Which Is Ideal for Your Industry

SolarWinds Web Help Desk is ideal for industries like All Industries. For All Industries, Sysaid is a better choice. If you are confused between SolarWinds Web Help Desk or Sysaid, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SolarWinds Web Help Desk or Sysaid

SolarWinds Web Help Desk and Sysaid can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SolarWinds Web Help Desk and Sysaid during demo to decide which one is best for your business.

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