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  4. Voiptime Cloud VS astTECS Call Center Software

Voiptime Cloud VS astTECS Call Center Software

Let’s have a side-by-side comparison of Voiptime Cloud vs astTECS Call Center Software to find out which one is better. This software comparison between Voiptime Cloud and astTECS Call Center Software is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Voiptime Cloud or astTECS Call Center Software fits your business.

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Voiptime Cloud
Voiptime Cloud

4.1

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astTECS Call Center Software
astTECS Call Center Software

4.6

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Voiptime Cloud
Voiptime Cloud

4.1

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astTECS Call Center Software
astTECS Call Center Software

4.6

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  • Pricing

  • Ratings

  • Reviews

  • Features

  • Gallery

  • Specifications

  • Buyer’s Guide

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  • Rating & Review
  • Platforms
  • Recommended
  • img 5 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 4 Ratings & 0 Reviews
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Pricing

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Price Plans

$ 70

VOIPTIME CONTACT CENTER SOLUTION

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₹ 100000

astTECS Call Center Software

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.1

5 Ratings & 0 Reviews

88% Likelihood to Recommend

4.6

4 Ratings & 0 Reviews

97% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

Ganganna.G Dec 18, 2024

Rating

Pradeep Kumar Limma Dec 01, 2024

Rating

Salman Khan Feb 22, 2024

Rating

Gadget Diary Feb 22, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgITES
  • imgBPO
  • imgContact Center
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Automated Call Distribution (ACD)
  • checked Local Caller ID
  • checked Security compliance
  • checked Call quality assurance/ management
  • checked Historical reporting
  • checked Real-time performance dashboards
  • checked Webchat & chatbots
  • checked Call scripting
  • checked Interactive Voice Response System (IVR)
  • checked Unlimited concurrent calls
  • checked Call Recording
  • checked Missed Call Management
  • checked WebRTC Support
  • checked Automatic Call Distribution
  • checked Interactive Voice Response
  • checked CRM Integration
  • checked Skill Based Routing
  • checked Predictive Dialer
  • checked Administration
  • checked Voice Logger
  • checked Reporting
  • checked Live Call Monitoring
  • checked Real Time Dashboards
  • checked Call Back Scheduling
  • checked Call Disposition
  • checked Internal Messaging

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgPolskie
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Freshcaller

Freshcaller

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MyOperator

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SanCCS

SanCCS

See all Voiptime Cloud alternatives img
Freshcaller

Freshcaller

MyOperator

MyOperator

Cube Call centre Solution

Cube Call centre Solution

SanCCS

SanCCS

See all astTECS Call Center Software alternatives img

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Voiptime Cloud vs astTECS Call Center Software Comparison FAQs

Software questions,
answered

While Voiptime Cloud offers customized features, astTECS Call Center Software has diverse modules. Select between Voiptime Cloud or astTECS Call Center Software as per your business needs.

Both these products offer similar features but with a different approach. While Voiptime Cloud emphasizes on user experiences, astTECS Call Center Software focuses on functionalities.

It all depends on the functionalities that you prefer. While Voiptime Cloud offers add-ons along with essential features, astTECS Call Center Software emphasizes on customization.

No, the difference between Voiptime Cloud and astTECS Call Center Software lies in terms of features and functionalities. While Voiptime Cloud can be customized as per the user’s needs, astTECS Call Center Software addresses the diverse audience.

It depends upon your business requirement. Both Voiptime Cloud and astTECS Call Center Software provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Voiptime Cloud is customizable, Voiptime Cloud offers comprehensive modules.

A Quick Comparison Between Voiptime Cloud vs astTECS Call Center Software

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Voiptime Cloud vs astTECS Call Center Software In terms of Features
  • Comparison Between Voiptime Cloud and astTECS Call Center Software In terms of Deployment Type
  • Voiptime Cloud or astTECS Call Center Software: Which Is Ideal for Your Industry
  • Which Is Better? - Voiptime Cloud or astTECS Call Center Software

Comparison of Voiptime Cloud vs astTECS Call Center Software In terms of Features

Voiptime Cloud includes features like Automatic Device Recognition, Search PST file from Local Drive, Complete Messaging Platform and Purchase Management. astTECS Call Center Software is known for functionalities like Call Recording, Missed Call Services, WebRTC Audio and Automatic call routing. When you compare Voiptime Cloud vs astTECS Call Center Software, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Voiptime Cloud and astTECS Call Center Software In terms of Deployment Type

While Voiptime Cloud supports Web Based deployment; astTECS Call Center Software is suitable for Web Based and On Premises deployment. While selecting between Voiptime Cloud and astTECS Call Center Software, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Voiptime Cloud or astTECS Call Center Software: Which Is Ideal for Your Industry

Voiptime Cloud is ideal for industries like ITES, BPO and Contact Center. For All Industries, astTECS Call Center Software is a better choice. If you are confused between Voiptime Cloud or astTECS Call Center Software, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Voiptime Cloud or astTECS Call Center Software

Voiptime Cloud and astTECS Call Center Software can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Voiptime Cloud and astTECS Call Center Software during demo to decide which one is best for your business.

Author: Techjockey Team

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