BMC Helix Digital Workplace

What is BMC Helix Digital Workplace?

BMC Helix Digital Workplace is a web-based omnichannel workplace solution featuring a flexible and consumer-like user interface. It helps organizations create an institute workplace and enhance the agility of their workforce.

The software helps its users think beyond traditional service channels. They get access to virtual agents and chatbots accompanied by Slackbot, Skype and SMS functions.

Companies can use a single service catalog for multiple departments to create a customer-like experience for employees. The self-service workflow further helps in reducing the ticket cost. It can further be integrated with platforms like Microsoft Office 365, AWS, Jira and Microsoft Azure for better collaboration.

How does BMC Helix Digital Workplace help users scale service delivery beyond IT?

BMC Helix Digital Workplace offers to multiply automated, scaled and well-managed services to the employees. Companies can create sub-catalogs and enhance their service deliveries through banners, bundles and virtual marketplaces for every business line.

1. They can bundle services from several internal service providers to a single request through BMC Helix Digital Workplace.
2. The software offers detailed track service requests for all business lines.
3. With BMC Helix Digital Workplace, users can enhance their cross-functional processes and activities with ease.

Pricing of BMC Helix Digital Workplace

The pricing of the BMC Helix Digital Workplace cis available on request. You can send us a callback request, and our product experts will get back to you with the necessary support.

Benefits of BMC Helix Digital Workplace

1. Customer-like Experiences - With BMC Helix Digital Workplace, users can deliver customer-like experiences to their employees across multiple business units.
2. Compelling Experience - BMC Helix Digital Workplace helps companies fast forward their productivity with workflow automation.
3. Framework - BMC Helix Digital Workplace offers a customizable and modular framework, allowing the employer and employees of an organization to make changes within it as per their requirements.
4. Bundle Services and Tools - By using BMC Helix Digital Workplace, admins can bundle up multiple services and tools as per the location, roles and requirements of an individual employee.
5. One-click for all - Companies can offer an intuitive ‘One-Click’ solution to their employees by managing or aggregating apps, gears and services within a centralized solution.