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Engagebay

Brand: Engagebay India PVT LTD

  • 4.5

  • 2 Ratings & 2 Reviews

Engagebay is an all-in-one CRM that simplifies sales, marketing, and customer support functions for businesses. The solution automates your routine tasks such as email communication, contact management, deals tracking, help desk automation, live chat, etc. It assists you in building meaningful and long-lasting relationships with customers. Engagebay is helping businesses of all sizes identify new...

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Starting at $13

Engagebay Software Overview

What is Engagebay?

Engagebay is an all-in-one CRM that simplifies sales, marketing, and customer support functions for businesses. The solution automates your routine tasks such as email communication, contact management, deals tracking, help desk automation, live chat, etc. It assists you in building meaningful and long-lasting relationships with customers.

Engagebay is helping businesses of all sizes identify new opportunities and convert more visitors with deal management, appointment scheduling and sales automation. Further, with ticket automation, you can resolve queries quickly and deliver exceptional customer support.

Why Choose Engagebay?

Engagebay CRM can be seamlessly integrated with a wide range of popular apps like DocuSign, Zapier, BulkSMS, QuickBooks, Shopify, and more. It provides a comprehensive list of tools for email marketing, email template creation, landing page creation templates, lead generation system, and more.

Its popular sales automation features are multiple deal pipelines, email sequences, and telephony solutions. The software further helps with contacts management, task management, and deal pipeline management.

Key Functionalities of Engagebay

  • Social Suite: Manage the organization’s social media presence, run different campaigns, and generate leads from a centralized platform.
  • Email Template Builder: Choose from multiple effective templates of email with a drag-and-drop feature to create an attractive email campaign.
  • Help Desk: Provide the best customer service and attain maximum customer satisfaction with Engagebay’s ticketing system.
  • Segmentation: Target pre-defined customer segments to offer a customized and personalized customer experience and drive more conversions.
  • Video Templates: Create aesthetically appealing videos with in-built templates and share them directly through email for smart marketing.

Pricing of Engagebay

Engagebay price in India starts at $12.99 at techjockey.com. Enagegebay comes with multiple pricing plans and caters to a diverse customer base.

Engagebay Price range:

Basic: $12.99 per month, per user
Growth: $49.99 per month, per user
Pro: $79.99 per month, per user

The price may vary based on factors like customization, additional features required, number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.

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Engagebay India PVT LTD Company Details

Founded Year:  2018

EngageBay offers innovative marketing and sales tools designed for small to medium-sized businesses. It helps you enhance your email marketing, build forms with ease, and score your leads. You can also automate your campaigns and offer live chat to your customers at no extra cost.

Director/Founders Sreedhar Ambati
Company Size 101-500 Employees

Engagebay Pricing & Plans

Basic-[Paid yearly]
Starting at $13
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • 500 Contacts

  • 2,500 Branded Emails

  • Lists-Allows maximum of 10 Lists

  • Segmentation

  • Lead Score

  • Embed Forms-Allows maximum of 10 Forms

  • Web Pop ups-Allows maximum of 10 Web Pop ups

  • Email Templates

  • Email Template Builder-Basic Features

Growth
Starting at $50
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • 3000 Contacts

  • 20,000 Branded Emails

  • Lists-Allows maximum of 20 Lists

  • Segmentation

  • Predictive Lead Score

  • Embed Forms-Allows maximum of 20 Forms

  • Web Pop ups-Allows maximum of 20 Web Pop ups

  • Email Templates

  • Email Template Builder

Pro
Starting at $80
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • 10,000 Contacts

  • 30,000 Branded Emails

  • Lists-Plan supports 50 Lists

  • Segmentation

  • Predictive Lead Score

  • Embed Forms-Plan supports 50 Forms

  • Web Pop ups-Plan supports 50 Pop ups

  • Email Templates

  • Email Template Builder

Engagebay Features

Core Functionalities

  • icon_check Contact Management
    Automatically organize, track, and nurture leads and contacts for personalized marketing outreach.
  • icon_check Templates
    Ready-to-use email and campaign templates
  • icon_check Landing Page / Web Forms
    Helps the user create attractive landing pages which further helps them attract new customers.
  • icon_check SMS Marketing
    Facilitates the users with a strategy that uses text messages to engage customers and generate sales.
  • icon_check Automated Workflow Optimization
    Helps in boosting marketing efficiency by automating repetative tasks.
  • icon_check A/B Testing
    Enables you to compare two versions of your page using the same URL making it easier for you to select the superior version.
  • icon_check Compliance Management
    Ensure all marketing campaigns follow legal and industry regulations with automated compliance checks.
  • icon_check User Access Management
    Allotting access to a specified user, as per their level of importance in the workflow
  • icon_check Behavioral Targeting
    Delivers messages and advertisements based on the users' activity.
  • icon_check Visual Editor
    Helps in quickly assembling campaigns by dragging and dropping elements.
  • icon_check Custom Workflows
    Allows the user to streamline their workflow and educates them about the sections that need attention.
  • icon_check Customer Journey Mapping
    Enables marketers to design and oversee automated customer journeys through a variety of media.
  • icon_check Social Media Automation
    Process via which content gets scheduled on social media in an automated manner.
  • icon_check Behaviour Management
    A marketing technique that targets consumers with personalized content based on their past activity.
  • icon_check Cart Recovery Automation
    A tactic that sends automated messages to users who abandon their online shopping carts.
  • icon_check Content Marketing Automation
    Automate content creation, scheduling, and distribution to engage audiences across channels.
  • icon_check Dynamic Content
    Produces personalized campaigns as per users' interests, behavior, and preferences.
  • icon_check Loyalty Management
    Allows the users to strategize design patterns, manage, and analyze loyalty programs.
  • icon_check Progressive Profiling
    It collects the information from the user over time to create efficient consumer profiles.
  • icon_check Through Channel Marketing Automation (TCMA)
    Helps companies with automated marketing activities across various channels.

Campaign Management

  • icon_check Omnichannel
    Omnichannel enhances customer experience across all platforms, boosting engagement, satisfaction, and conversions.
  • icon_check Performance Analytics
    Enables marketers to track, analyze, and optimize marketing campaign performance across different channels in real-time
  • icon_check Multichannel
    To plan, execute, and measure marketing tasks across multiple channels.
  • icon_check Campaign Optimization
    Improve conversion rates, enhance user engagement and increase ROI.
  • icon_check Channel Management
    Manage multiple marketing channels seamlessly for consistent messaging and performance tracking.
  • icon_check Channel Optimization
    Analyze and optimize marketing channels to maximize ROI with real-time performance insights.
  • icon_check Conversion Rate Optimization (CRO)
    Boost conversions by automating A/B testing, user behavior analysis, and performance improvements.
  • icon_check Advertising Management
    Process that involves planning and executing campaigns to promote a product or service
  • icon_check Data Driven Optimization
    Uses analytical tools and data to enhance systems, procedures, and decision-making capabilities
  • icon_check Landing Page Optimization
    It assists the users with improving the design and layout of web pages and increases conversions.

Lead Management

  • icon_check Lead Generation
    It helps in attrracting new potential customers
  • icon_check Lead Nurturing
    It engages with the potential customers to encourage them to make further purchases
  • icon_check Segmentation
    Helps in separating customers as per their choice, behaviour and their pattern.
  • icon_check Lead Scoring
    It uplifts potential customers based on their likelihood of becoming customers.
  • icon_check List Management
    Helps in organizing, maintaining, and optimizing lists of potential customers or leads
  • icon_check Lead Qualification
    Helps the users in identify and prioritize the best leads.
  • icon_check Leads Conversion
    It helps organization in converting potential client to prominent customers

Email Marketing

  • icon_check Auto - Responders
    Send predefined messages to customers based on the choices that they make
  • icon_check Drip Campaigns
    Sends personalized promotional emails at predetermined intervals, as per the user's demographic
  • icon_check Behavioral Targeting
    Delivers messages and advertisements based on the users' activity.
  • icon_check Cart Recovery Automation
    A tactic that sends automated messages to users who abandon their online shopping carts.
  • icon_check Email Optimization
    Segments your email in an optimal manner

WhatsApp Marketing

  • icon_check Auto - Responders
    Send predefined messages to customers based on the choices that they make
  • icon_check Drip Campaigns
    Sends personalized promotional emails at predetermined intervals, as per the user's demographic
  • icon_check Segmentation
    Helps in separating customers as per their choice, behaviour and their pattern.
  • icon_check Bulk Messaging
    Facilitating the user with the feature of sending a huge number of text messages on multiple channels and individuals in one go.
  • icon_check Behavioral Targeting
    Delivers messages and advertisements based on the users' activity.
  • icon_check Cart Recovery Automation
    A tactic that sends automated messages to users who abandon their online shopping carts.

Integrations Supported

  • icon_check CRM Integration
    Integrate CRM systems to automate lead nurturing, sales processes, and track customer interactions.
  • icon_check Third Party Integration
    Allows the user to integrate with several thrid party applications with ease.
  • icon_check API Integration
    Ability to connect two or more applications via APIs.
  • icon_check Webhooks
    Messages that are sent from one application to another, when the trigger is set.
  • icon_check Barcode Integration
    Deliver clients prewritten messages depending on specified triggers.
  • icon_check Event Marketing
    Method via which particular behaviours or occurrences cause an automated reaction
  • icon_check Influencer Marketing
    It helps in building a partnership between influencers and brands that benefits both parties
  • icon_check Project Management
    With the help of AI, organizations can manage thier projects with utmost efficiency.

Analytics and Reporting

  • icon_check Real-Time & Actionable Insights
    Real-time data analysis with immediate data-driven recommendations for action.
  • icon_check Heatmaps
    Helps marketers spectate their visitor's activity on their page.
  • icon_check Live View
    It offers real-time insight into your audience's interactions with your marketing materials.
  • icon_check PDF Report
    Allows the user to export the data in PDF format
  • icon_check Predictive Analytics
    Helps the users with analyzing the data using advance ML algorithms.
  • icon_check Session Recording
    Records visitor's interaction with the platform (including mouse movement as well)
  • icon_check Visitor Tracking
    Users can analyze and track customer's activity over the platform.
  • icon_check Web Form Tracking
    Allows the user to track the activities of the users once they submit the form.
  • icon_check Dashboards
    Projects the user's data in a visual format

Alerts & Notifications

  • icon_check SMS Notification
    Keeps the customer notified of the changes via text messages.
  • icon_check Push Notifications
    A powerful tool that helps in converting clients to prominent customers
  • icon_check Desktop Notification
    Gives you a pop-up notification on your desktop itself.
  • icon_check Email Notifications
    You would be notified of the alterations that takes place in the campaign onto your email
  • icon_check Real-Time Alerts
    Allows companies to instantly send clients tailored and pertinent marketing messages.
  • icon_check In-App Notifications
    Facilitates the user with notification with-in the app as well.

AI Capabilities

  • icon_check Customer Journey Mapping
    Enables marketers to design and oversee automated customer journeys through a variety of media.
  • icon_check Generative AI
    The system automates creating emails, ads, social media posts, images and product descriptions.
  • icon_check Predictive Analytics
    Helps the users with analyzing the data using advance ML algorithms.
  • icon_check Smart Recommendations
    Provides the user with engaging content that could uplift the organization's revenue and reputation.
  • icon_check Subject Line Helper
    Assists the users with engaging email subjet lines
Engagebay Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Engagebay Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business SMBs SMEs
Language
English

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Engagebay Reviews

4.5

Out of 5

img

Overall Rating

Based on
2 Verified Reviews

Rating Breakdown

  • Features 4.5
  • Value for Money 4.7
  • Ease of Use 4.5
  • Customer Support 4.5

100% Recommend this Product

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Engagebay Video Review

youtubeVideoId

4.1

“EngageBay CRM Honest Review - Watch Before Using”

Review by: Pearl Lemon Group

Manoj

Project Manager

Industry: Computer Networking

5

Reviewed on: Nov 27, 2023

Techjockey Verified

“Affordable straight-forward CRM solution”

Engagebay is a cost-effective and user-friendly CRM solution that offers straightforward functionality, making it an ideal choice for businesses on a budget. Additionally, Engagebay's exceptional customer service ensures that users receive prompt assistance and guidance, enhancing the overall experience of using the platform. Their support team is responsive and dedicated to helping clients succeed.

Pros

Affordability: Engagebay offers a budget-friendly CRM solution with a range of features, making it accessible to small and medium-sized businesses. All-in-One Platform: It provides a comprehensive suite of tools, including CRM, marketing automation, and customer support, streamlining business operations and reducing the need for multiple software subscriptions. User-Friendly Interface: Engagebay's intuitive interface makes it easy for users to navigate and quickly adapt to the platform, minimizing the learning curve for new users.

Cons

Limited Advanced Features: While Engagebay is suitable for most SMBs, it may lack some advanced features and customization options that larger enterprises require in a CRM solution. Scaling Challenges: As businesses grow, they might outgrow Engagebay's capabilities, necessitating a migration to a more robust CRM platform. Integration Limitations: Engagebay's integration options with third-party software may be limited compared to more established CRM solutions, which could hinder seamless workflow management for some users.

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Which operating system does Engagebay support?

Engagebay, the marketing automation software is compatible with Windows, MacOS, Linux, Ubuntu, Android, and iOS operating systems.

Is there any Engagebay app?

Engagebay CRM app is available for Android, and iOS mobile devices.

What is the deployment type of Engagebay?

Engagebay, the marketing automation software supports web-based deployment type.

Who are the potential users of Engagebay?

Engagebay CRM is typically used in all businesses like startups small businesses, SMBs, SMEs, etc.

Is there any free trial or demo for Engagebay?

Engagebay, the marketing software’s demo is available for free with techjockey.com.

Is Engagebay free?

Engagebay CRM offers a free trial. However, the premium plan with advanced features starts at ?1166 per month, per user.

How can you download Engagebay?

Engagebay installation is not required, as it is web-based. Just open the Setup Wizard to get started.

How does Engagebay work?

Engagebay marketing automation software helps with sales, marketing, and customer service management. It's a complete solution for appointment scheduling, third-party integrations, streamlining workflows, and more.

How much does Engagebay cost?

Engagebay price in India starts at $12.99 at techjockey.com.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.