Exelysis Contact Center

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T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Exelysis Contact Centre is an innovative solution for the management of the communications framework. It assists in handling advanced telecom operations in complex environments, i.e., working of: Call centres (both inbound and outbound) Third-party API integration Unified communications Cloud imp...Read more

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Exelysis Contact Center Software Pricing, Features & Reviews

What is Exelysis Contact Centre?

Exelysis Contact Centre is an innovative solution for the management of the communications framework. It assists in handling advanced telecom operations in complex environments, i.e., working of:

Call centres (both inbound and outbound)
Third-party API integration
Unified communications
Cloud implementations
Cases that have high-security requirements

Exelysis Contact Centre solution provides completely unique ways of handling calls. It sieves the calls based on the detailed breakdown of the caller’s identity and requirements, such as area, purpose, language, etc. These calls can be assigned further to the most appropriate agent. All this is done within seconds so that there is no lag. The call centre software creates an agent group that performs like a tag to mark calls and specify which agents are preferable for handling a call and with what level of priority.

Why should I use Exelysis Contact Centre?

Exelysis Contact Centre is one of the best call centre solutions. As the software is dense with features that allow users to visualize and design their operations with exceptional ease. This call centre solution uses a predictive algorithm to reduce the workload of a calling agent. The predictive dialling feature utilizes a unique algorithm which adapts to the quality of the outbound campaign with the help of statistical information gathered from the tasks.

Exelysis Contact Centre enables call centres to put their best step forward in optimizing the workflow and mitigating operational discrepancies caused by uncontrollable factors.

What features does Exelysis Contact Centre offers?

Here is a quick overview of the features offered by Exelysis Contact Centre:

Intelligent queuing
Effective predictive dialling
API integration
Modular IVR
Advanced Queuing system
Agent grouping
Agent assignment
Preview dialling
Broadcast dialling
Database control modules

What is the price of Exelysis Contact Centre?

The price of Exelysis Contact Centre starts from Rs. 3800/- per user per month, the price may vary based on the customizations required. For more inquiries, please request a call.