linkedin
  • Become a Seller

Get Free Advice

Show Price

Freshworks 360 logo
Gallery Freshworks for e-commerce industry
Freshworks Logo Freshworks Logo Freshworks Logo Freshworks Logo
play Freshworks for e-commerce industry
Freshworks Logo
Freshworks Logo
Freshworks Logo
Freshworks Logo

Freshworks 360

Brand : Freshworks

Price On Request

Save Extra with 2 Offers

  • offer_icon Save upto 28%, Get GST Invoice on your business purchase |
  • offer_icon Buy Now & Pay Later, Check offer on payment page.

Freshworks 360 is a feature-rich call center software that is easy to deploy and requires little to no maintenance expenditures. The software has a simplified plug and play function that allows companies to instantly deploy Freshworks 360 in their operation. This call centre software facilitates t...Read more

  • AdviceGet Instant Expert
    Advice
  • PaymentSafe & Secure
    Payment
  • GuaranteedAssured Best Price
    Guaranteed

Freshworks 360 Software Pricing, Features & Reviews

What is Freshworks 360? 

Freshworks 360 is a feature-rich call center software that is easy to deploy and requires little to no maintenance expenditures. The software has a simplified plug and play function that allows companies to instantly deploy Freshworks 360 in their operation. This call centre software facilitates teams to operate contextually with every single call. It keeps the information of every contact at the agent’s fingertips. The software offers an easy portability system of porting customer information from different systems.

Freshworks 360 has an advanced inbound routing engine that allows agents to not miss a single call and fulfil their targets in record time. This feature keeps a thorough record of all the inbound calls attended during the working hours, including holidays. 

Boosting Inbound Sales Output with Freshworks 360

Freshworks 360 simplifies the task of phone number and call management in real-time. The software manages phone numbers from multiple locations and categorizes them based on geographic locations for easier access. This call center management software enables companies to purchase active phone numbers in over 90 countries and track their usage in real-time. All these tasks can be done from the convenience of a single account. The software allows companies to utilize all the interaction data such as call recordings, notes, email interactions to adapt a productive sales strategy and optimize lead conversion. 

What features does Freshworks 360 offer?

Here are some core features offered by Freshworks 360: 

  1. Minimization of busy work to drive sales
  2. Phone call management 
  3. Email marketing campaigns 
  4. Customized reports 
  5. Advanced call metrics 
  6. Omnichannel routing 
  7. Agent availability reports 
  8. Queue call back 
  9. Advanced call metrics 
  10. Smart answer voice bot

What is the price of Freshworks 360? 

The price of Freshworks 360 varies based on the several factors such as the size of the operations, number of employees, etc. Please request a call for further inquiries regarding the software.

Freshworks 360 Pricing & Plans

Freshworks 360 price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Get Freshworks 360 Demo

We make it happen! Get your hands on the best solution based on your needs.

Interacted

Freshworks 360 Features

icon_check

Contact Management

Companies can quickly transport contact details from third-party applications and APIs and categorize it for effective working.

icon_check

Call Logging

The software provides detailed call logs of the individual agent to track their progress.

icon_check

Lead Scoring

This call centre accumulates all the leads scored for efficient contact management.

icon_check

Referral Tracking

Companies can start a referral campaign and use it to track the leads acquired through them.

icon_check

Marketing Automation

Freshworks 360 automates marketing through email campaigns.

icon_check

Customer Support

This call centre software offers real-time customer support in case of any operational issue.

icon_check

Collaboration

The software allows multiple agents to come on a call and collaborate in real-time.

icon_check

360° Customer View

Agents can track and share the lead with other agents for a better conversion rate. In the meantime, they can track the

icon_check

Seamless Sales, Service & Support

The call centre software facilitates seamless handling of sales and both pre & post-sales services effectively.

icon_check

Omnichannel

Freshworks 360 integrates with all the communication channels and streamlines them to one portal.

Freshworks 360 Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Language:
  • Windows
  • Desktop
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, Enterprises, SMEs
  • English

Freshworks 360 Reviews and Ratings

banner

Would you like to review this product?

Submit Reviews

Freshworks Company Details

Brand Name Freshworks
Information Freshworks provides businesses with SaaS customer engagement solutions.
Founded Year 2010
Director/Founders Girish Mathrubootham, Shan Krishnasamy, Vijay Shankar
Company Size 1000+ Employees
Other Products Freshservice, Freshsales CRM, Freshdesk, Freshchat, Freshdesk Contact Center

Freshworks 360 FAQ

A This call centre software saves all the user data on cloud-based storage system.
A Freshworks 360 is a web-based application that can be accessed through internet browsers.
A Go to the agent availability section on the top right of the Freshworks 360 app and click to expand the dropdown list. Then click on Account> Profile Settings> Password reset.
A Yes, a single license of Freshworks 360 can be deployed to manage your remote employees working from different locations.
A Techjockey offers a demo before purchase for Freshworks 360. Please request a call to get it scheduled as per your convenience.

Freshworks 360 Alternatives

See All
Why Choose Techjockey?

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Best Price Guaranteed

Free Expert Consultation Free Expert Consultation

2M+ Happy Customers 2M+ Happy Customers