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Instaview365 Service Desk logo Instaview365 Service Desk track Instaview365 Service Desk productivity Instaview365 Service Desk channels
Instaview365 Service Desk track
Instaview365 Service Desk productivity
Instaview365 Service Desk channels

Instaview365 Service Desk

Brand : Instaview365

Price On Request

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Instaview365 Service Desk Pricing & Plans

Instaview365 Service Desk price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Instaview365 Service Desk Features

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Ticket Management

Track, assign, and prioritize support tickets to streamline issue resolution and improve response times.

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Helpdesk Management

Manage helpdesk operations with tools to organize queries, automate tasks, and support multiple teams.

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SLA Management

Define and monitor Service Level Agreements to ensure timely ticket responses and accountability.

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Escalation Management

Automate ticket escalation rules to ensure unresolved issues are addressed by the right personnel quickly.

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Reporting

Generate detailed reports and analytics on ticket trends, team performance, and SLA compliance.

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Admin Panel

Central dashboard to configure system settings, user permissions, and manage workflow automations.

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Online Ticketing

Allow users to submit and track support tickets via an intuitive online interface anytime, anywhere.

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Self Service Portal

Enable users to resolve issues independently using FAQs, guides, and knowledge base articles.

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User Management

Manage roles, access levels, and user data to ensure secure and organized service operations.

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Business Rules Management

Set conditional workflows and automation rules to align service desk behavior with business logic.

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Email Notifications

Send automated email alerts for ticket updates, assignments, escalations, and resolution statuses.

Instaview365 Service Desk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • Hospitality
  • All Businesses
  • Small Business, Startups, Medium Business
  • Phone, Email
  • Videos
  • English

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