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Gallery Omni AI?Omnichannel Conversational AI Agents for Support, Sales & Marketing
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Omnichat

Brand : Omnichat

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Omnichat Pricing & Plans

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Omnichat Features

  • icon_check Omnichannel Messaging Support Handles communications across WhatsApp, Facebook, Instagram, LINE, WeChat and live chat from one unified inbox.
  • icon_check Unified Conversation Inbox Centralises chats from all platforms into a single interface for streamlined management and reduced fragmentation.
  • icon_check Keyword Auto Reply Detects keywords in customer messages and triggers defined responses to improve reply accuracy and speed.
  • icon_check Auto Assignment Rules Automatically routes incoming conversations to appropriate team members based on preset rules.
  • icon_check Drag and Drop Functionality Enables visual design of automated conversation paths using blocks without coding skills required.
  • icon_check Preview Functionality Shows chatbot messaging as customers will see it, enabling real-time testing and refinement before launch.
  • icon_check API Integration Connects with external systems via JSON API to fetch dynamic data for chatbot responses and workflows.
  • icon_check Interactive Form Cards Adds form elements directly into chats to collect structured customer inputs like surveys or bookings.
  • icon_check Customer Behaviour Tracking Monitors browsing and cart behaviour in real time to support personalized support and recommendations.
  • icon_check Team Collaboration Allows multi-user access and conversation takeover with internal notes for improved support workflows.
  • icon_check Campaign Automation Generates and executes automated marketing campaigns across channels based on customer segments.
  • icon_check Appointment Booking Automation Automates appointment scheduling with real-time availability and confirmation messaging.

Omnichat Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Windows iOS Android MacOS
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs
  • Email, Communities
  • API Integration
  • Webinars, Videos
  • English
  • AI Integrated

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Omnichat Company Details

Brand Name Omnichat
Information Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency, increase sales revenue and drive conversion.
Founded Year 2017
Director/Founders Alan Chan
Company Size 101-500 Employees

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