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PerfectCSR

Brand: PerfectCSR

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PerfectCSR Software Overview

PerfectCSR Company Details

Founded Year:  2022

PerfectCSR for businesses that want better customer support without growing their team. We train your chatbot on your website, files, audio, and videos. Just add your content and it gets to work within minutes. Say goodbye to lost leads, missed bookings, and unanswered questions as every customer

Director/Founders Adeel Arshad
Company Size 1-100 Employees

PerfectCSR Pricing & Plans

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PerfectCSR Features

  • icon_check Customer Support
    Resolves customer queries instantly with AI-powered conversations 24/7.
  • icon_check Live Chat Dashboard
    Monitors all active customer conversations from one dashboard in real time.
  • icon_check Real-Time Analytics
    Tracks response time, resolution rate, and customer satisfaction live.
  • icon_check Workflow Automation
    Automates support workflows with no-code triggers and AI actions.
  • icon_check Ticket Management
    Converts unresolved chats into support tickets automatically.
  • icon_check Lead Capture Forms
    Collects visitor names, emails, and phone numbers during chats.
  • icon_check Knowledge Base
    Trains AI using websites, PDFs, documents, and custom content.
  • icon_check Skill Management
    Assigns specialized skills for accurate query handling.
  • icon_check Audit Logs
    Maintains detailed logs of user activities and system actions.
  • icon_check Role-Based Access Control (RBAC)
    Secures platform access with configurable user permissions.
  • icon_check Third Party Integrations
    Connects with Shopify, Salesforce, HubSpot, Slack, and Zapier.
  • icon_check Appointment Scheduling
    Books meetings and syncs appointments with connected calendars.
  • icon_check Performance Insights
    Measures chatbot success, lead conversion, and engagement metrics.
  • icon_check End-to-End Encryption
    Protects conversations with encryption in transit and at rest.
  • icon_check Conversation Preview
    Tests AI agents privately before deploying them live.
  • icon_check Multi Level Access Management
    Controls access for admins, managers, and support agents.

PerfectCSR Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Windows(Phone) Windows(Phone) Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based Perpetual Perpetual
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Forums
Language
English
Training Resources
Live Online Documentation Videos

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PerfectCSR Review

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.