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Salesken

Brand: Salesken

  • 4.8

  • 10 Ratings & 10 Reviews

Salesken.ai is a conversational intelligence platform offering sales teams diagnostics intelligence tools for improving performance reducing acquisition costs. Backed by Sequoia Capital Microsoft (M12 Ventures), the conversation intelligence software provides sales reps real-time cues during conversations for better customer engagement. The platform gives managers and sales teams visibility into ...

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Salesken Software Overview

What is Salesken?

Salesken.ai is a conversational intelligence platform offering sales teams diagnostics intelligence tools for improving performance reducing acquisition costs. Backed by Sequoia Capital Microsoft (M12 Ventures), the conversation intelligence software provides sales reps real-time cues during conversations for better customer engagement. The platform gives managers and sales teams visibility into every call for managing customer conversations.

Salesken helps users navigate every sales conversation to get activity and pipeline stats. The conversational intelligence platform for sales is best suited for tailoring conversations according to intent, needs context objection for lead scoring and qualification. 

Why Use Salesken for Coaching Conversations?

Salesken lets you tailor the conversations by aligning your pitch to customers' needs. It helps understand a customer's intent and create interaction plans in this context. You also get access to real-time cues for looking after the objections that may arise. 

Why Use Salesken for Lead Management?

Get diagnostics to understand a customer's intent and the pipeline. Salesken AI helps with lead management and lead loss elimination. In addition, there is a user dashboard for gauging the performance of your sales team. 

Benefits of Salesken

  • Detailed lead scoring insights based on real interactions for marketing sales teams 
  • Provides Real-time and contextual cues for sales teams to close deals
  • Gives deep conversational analytics and diagnostics for sales managers
  • Automates playbook execution to identify areas of improvement

How Does Salesken Work?

  • Step 1: Connect with your Dialer to record conversations and analyze them
  • Step 2: Connect with your CRM to access all the won deals
  • Step 3: Each call is transcribed from speech to text
  • Step 4: All calls come pre-analyzed so that you can jump onto the critical parts of a call with the click of a button.

Who can use Salesken?

  • Sales Leaders for better pipeline visibility/ROI identifying missed opportunities 
  • Sales Managers to coach and train reps through post-call analytics
  • Sales Enablement to increase revenue per rep and shorten the onboarding time
  • Sales Reps to improve their calls and demos to learn from the best

What Problems Does Salesken Address?

  • Understanding the customers intent for improving the pipeline conversions
  • Pipeline details are based on actual conversations to reduce slow onboarding times
  • Access to customers real voice for eliminating poor sales calls and conversations
  • Dashboard to assess teams performance bridge gap between top bottom performers
  • Diagnostics and analytics to identify what's going wrong/right in each conversation
  • Real-time cues/prompts to help reps with faster adoption

Functionalities Offered by Salesken

  • Reviews, scorecards, and real-time updates for managing feedback
  • Click to call option for choosing the call type recording them
  • Contact management with personalized support
  • Insights for the daily call with conversation summaries
  • Machine learning/call analytics for lead management/qualification
  • AI, speech to text customer scoring for agent performance management

How Does Salesken Work?

The latest version of Salesken is primarily used for improving customer management processes. It has an intuitive interface and is simple to use. Salesken can be easily integrated with your existing systems to ensure a smooth workflow. For more information, you can also refer to user manuals and take an online Salesken demo at Techjockey.com.

How to Use Salesken? 

Get started with Salesken in 5 simple steps:

  • Step 1: Buy Salesken installation key from techjockey.com
  • Step 2: Directly login through the official website
  • Step 3: Sign up Create your account
  • Step 4: Add users assign permissions
  • Step 5: Get started with Salesken

What is the Price of Salesmen?

Salesken price details are available on request at techjockey.com

The price may vary based on customization, additional features required, the number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts. 

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Salesken Company Details

Founded Year:  2018

Salesken is a conversational intelligence platform that helps sales teams engage with their customers better. Salesken improves revenue per representative by developing insights on gaps in their sales calls and bridging the gap with real-time cues to the sales reps.

Director/Founders Surga Thilakan
Company Size 1-100 Employees

Salesken Pricing & Plans

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Salesken Features

  • icon_check Assessment Management
    Advanced analytics with real-time talking points for sales reps to handle conversations.
  • icon_check Goal Management
    Inbuilt user dashboard to help you set goals and assess a team's performance.
  • icon_check Performance Management
    Diagnostics for analyzing conversations and improving future interactions.
  • icon_check Archiving & Retention
    Archive conversations and use these to tailor further communications for lead scoring & retention.
  • icon_check Dashboards
    Use the dashboard to measure the performance of your sales reps and teams.
  • icon_check Sales Trend Analysis
    Get access to detailed insights & call summaries for identifying the best performing sales trends.
  • icon_check Lead Management
    Built-in analytics/diagnostics to understand a customer's intent and manage leads.
  • icon_check Reports
    Generate viable reports along with real-time updates to gain vital insights into calling operations.
  • icon_check Lead Capture
    Real-time prompts and cues help capture leads and minimize lead losses.
  • icon_check Call Management
    Use the feature to coach conversations according to customer needs, intent & context.
  • icon_check Performance Metrics
    Automated playbook execution for identifying areas that need improvement.
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Salesken Specifications

Supported Platforms
Windows Windows
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups SMEs
Language
English

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Salesken Reviews

4.8

Out of 5

img

Overall Rating

Based on
10 Verified Reviews

Rating Breakdown

  • Features 4.7
  • Value for Money 4.9
  • Ease of Use 4.7
  • Customer Support 4.8

100% Recommend this Product

Add Review
AI Generated Summary Based on Real Reviews

Customers consistently praise Salesken for its ability to enhance sales performance through insightful analysis of conversations, leading to improved communication and deal closure. Users appreciate its ease of use, real-time feedback, and integration with other tools, which collectively streamline the sales process. The overall sentiment is highly positive, with no significant complaints reported, indicating a strong user satisfaction. However, feedback is limited to early adopters, suggesting a need for broader user experiences to assess long-term effectiveness.

Azan khursheed

Manager

Industry: Retail User since: < 6 months

5

Reviewed on: Jul 9, 2021

Techjockey Verified

“Salesken - Improve your sales calls with instant insights”

Pros

This is a great sales tool. It helps you gain insights into your sales interactions and helps you improve your calls. It is easy to use and it helps you learn from your past sales calls and your colleagues’ sales calls. The product also has a great customer service. They were responsive and helpful.

Cons

It's working fine no issues found yet.

Reason to switch

It is easy to use, and the tool helps you focus on what works. It allows you to learn from your past sales calls and your colleagues’ sales calls

KRISHNAN MLN

President

Industry: E-commerce User since: < 6 months

4.7

Reviewed on: Aug 29, 2021

Techjockey Verified

“Salesken: Improve your sales calls with instant insights”

Pros

This is a great sales tool. It helps you gain insights into your sales interactions and helps you improve your calls. It is easy to use and it helps you learn from your past sales calls and your colleagues’ sales calls. The product also has great customer service. They were responsive and helpful.

Cons

We like these features and did not come across anything else that we didn’t like.

Reason to switch

It is easy to use, and the tool helps you focus on what works.

Akhilesh

VP

Industry: Travel & Tourism User since: < 6 months

4.7

Reviewed on: Apr 25, 2022

Techjockey Verified

“The Easiest Way to Record and Analyze Your Sales Calls”

Pros

Salesken is the best tool for recording and analyzing your calls. It is so easy to use and it is a must-have for any sales manager. The tool is intuitive and saves a ton of time, allowing me to focus on other important things. I am so impressed with this service and recommend it to everyone in the sales industry.

Cons

All the features are very good and don’t really have any complaints about it.

Reason to switch

This tool is incredible. I feel like it's been designed for the exact way I think and therefore using it has been really easy

See All Salesken Reviews

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Which operating system does salesken n support?

Salesken conversational intelligence platform is compatible with Windows operating systems.?

Is there any Salesken app?

Salesken app is available for Android and iOS devices.

What is the deployment type of Salesken?

Salesken conversational intelligence platform supports web-based deployment type.

How much does Salesken cost?

Salesken conversation intelligence platform for sales pricing is available on request at techjockey.com.

Who are the potential users of Salesken?

Salesken is typically used by sales team.

Is there any free trial or demo for Salesken?

Salesken conversation intelligence software demo is available for free with techjockey.com.

How can you download Salesken?

Salesken installation is not required, as it is web-based. Just open the Setup Wizard to get started.

How does Salesken work?

Salesken conversational intelligence platform helps with managing customer interactions. It's a complete solution for handling customer calls and converting leads.?

How did Salesken start off?

Salesken works on the premise that gaps exist between top-performing reps & the average/bottom ones. Its purpose is to bridge this existing gap to prevent losses. As managers use the modules and methodologies provided by the software, there would be higher lead qualifications and conversations.

How do Live Cues in Salesken work?

The conversational intelligence platform supports a meaning engine, which runs in the background for listening to live conversations. There are four of these engines – Generic, Emotion, FAQs & Playbook, Historic. Each would pop up depending on its settings or based on the conversation that is happening in real-time.

Are these live cues in Salesken customizable?

Yes, these are customizable live cues. These are generated after listening to hundreds of conversations and other relevant materials like Sales Playbook, FAQs, etc. The cues that pop up could be regarding an appropriate feature or general conversation/small talk, depending on what is being said in the conversation.

Does Salesken offer a trial?

Yes, Salesken offers trial support. It normally starts a POC/trial for five-ten users for a few months and sees how it goes from there. This helps users identify if Salesken is a good fit for their team. If it is, then users can proceed further for long-term association.?

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.