IVR Studio Software Pricing, Features & Reviews
What is IVR Studio?
IVR Studio is an Interactive Voice response solution that offers superior quality voice call experiences to its users and their clients. The software features a wide variety of menus and options, enabling its users to build a fast, logical and lucid navigation-based phone system. To fit the standards of the internet and enable independent developers to meet their business requirements, the software allows integration with custom-developed Java classes and existing websites. Most Importantly, IVR Studio is equipped with a point-and-click call flow design that can be easily installed. Further, users can customize their services as per the client’s needs by using the prompt and record feature of the software.
What is Inbound and Outbound IVR?
Interactive Voice Response or IVR helps its users automate the interaction between telephone callers. There are two types of IVR, such as:
- Inbound IVR - It manages all the incoming calls and is mainly used for business phone systems equipped with auto-attendant, music on hold, automatic call routing, and 24/7 self-service. The majority of IVR Systems are designed for inbound calls.
- Outbound IVR - It manages the outgoing calls and is mainly used for reminder calls, conducting surveys through telephones, and for managing notification related calls.
Pricing of IVR Studio
The pricing of IVR Studio is available at the request of interested buyers. You can request a callback from our product expert team, who will offer the support regarding IVR Studio activation key.
Compatible Platform of IVR Studio
IVR Studio is a cloud-based software which is compatible with Windows 2003, XP, 2008, Vista, Windows 7 and 8 operating systems. It can also be used in mobile phones that have VOIP and internet services enabled within them.
Benefits of using IVR Studio
- Accurate call routing along with minimized wait times: The software reduces the call waiting period for callers by routing the calls to available agents in an automatic manner.
- Improve loyalty of customers: Prompt-and-record feature offered by the software enables its users to customize every call and caller self-service in accordance with the needs of their customers.
- Increase business agility: The IVR business phone system helps live agents answer repetitive questions quickly based on previous answers.
- Enhanced call quality: The software gathers information from the caller before connecting them to the live agent to minimize their call duration and also to improve the quality of support provided to them.