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IVR Studio VS Exotel

Let’s have a side-by-side comparison of IVR Studio vs Exotel to find out which one is better. This software comparison between IVR Studio and Exotel is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether IVR Studio or Exotel fits your business.

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Price On Request

Starting Price

₹ 4707.63

View plans arow
  • Contact Center
  • Education
  • Healthcare
  • Logistics
  • E-Commerce
  • chek Easy Setup
  • chek IVR Design
  • chek Outbound IVR
  • chek Call Queuing
  • chek Voice Mail
  • chek Voice & Data Integration
  • chek Get Real-Time Notifications
  • chek Call & SMS Filtering
  • chek Reports & Analytics
  • chek Call Recording

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5(5)
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Likelihood to Recommend

100%

Have you used IVR Studio before?
Write a Review

pros-list-icon Exotel has helped streamline my business and improve communication with my customers. By using this, I can monitor the activity of my sales team, be more responsive to customer inquiries and do it all from my phone. I just love it! Posted - Jan 25, 2021

cons_icon They can think about revamping their UI/UX. Posted - Jan 25, 2021

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between IVR Studio and Exotel

Let’s have a detailed comparison of IVR Studio vs Exotel to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether IVR Studio or Exotel fits your business.

Comparison of IVR Studio vs Exotel In terms of Features

IVR Studio includes features like Easy Setup, IVR Design, Outbound IVR and Call Queuing. Exotel is known for functionalities like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. When you compare IVR Studio vs Exotel, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between IVR Studio and Exotel In terms of Deployment Type

While IVR Studio supports Web Based deployment; Exotel is suitable for Web Based deployment. While selecting between IVR Studio and Exotel, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

IVR Studio or Exotel: Which Is Ideal for Your Industry

IVR Studio is ideal for industries like Contact Center. For Education, Healthcare and Logistics, Exotel is a better choice. If you are confused between IVR Studio or Exotel, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - IVR Studio or Exotel

IVR Studio and Exotel can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare IVR Studio and Exotel during demo to decide which one is best for your business.

FAQs

While IVR Studio offers customized features, Exotel has diverse modules. Select between IVR Studio or Exotel as per your business needs.
Both these products offer similar features but with a different approach. While IVR Studio emphasizes on user experiences, Exotel focuses on functionalities.
It all depends on the functionalities that you prefer. While IVR Studio offers add-ons along with essential features, Exotel emphasizes on customization.
No, the difference between IVR Studio and Exotel lies in terms of features and functionalities. While IVR Studio can be customized as per the user’s needs, Exotel addresses the diverse audience.
It depends upon your business requirement. Both IVR Studio and Exotel provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While IVR Studio is customizable, IVR Studio offers comprehensive modules.

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