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Walla

Brand: Walla Software

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Walla is an AI-powered gym management platform that helps fitness businesses streamline operations, improve member retention, and support studio growth.

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$299

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Starting at $299

Walla Software Overview

What is Walla?

Walla is a sophisticated, AI-powered studio management platform meticulously designed for the boutique fitness industry. It serves as a comprehensive solution for studios specializing in yoga, Pilates, barre, indoor cycling, and HIIT, among others. More than just software, Walla positions itself as a strategic partner, combining deep industry expertise with intelligent technology to help studio owners streamline operations, enhance client retention, and drive profitability.

Developed by fitness industry veterans, the platform directly addresses the common challenges and technological shortcomings that studios face with generic management systems. It integrates all essential business functions, from booking and payroll to marketing and analytics, into a single, intuitive interface, empowering owners to manage and scale their business with data-backed confidence.

Why Choose Walla?

  • Designed for Boutique Fitness: Unlike one-size-fits-all systems, every feature in Walla is tailored to the specific operational needs of a boutique fitness studio. It avoids unnecessary complexity found in software designed for spas, salons, or large gyms.
  • Expert-Led Onboarding and Migration: Transitioning to Walla is a seamless, stress-free process. A dedicated specialist manages the entire data migration from previous platforms like Mindbody or Momence, ensuring that member data, plans, and history are transferred accurately. Most studios are fully operational within 4-8 weeks.
  • Knowledgeable Support: Walla support team consists of product experts with a deep understanding of the fitness industry. This eliminates the frustration of explaining business basics to a support representative, leading to faster and more effective problem resolution.
  • Client-Driven Innovation: The platform development roadmap is directly influenced by feedback from studio owners. This collaborative approach ensures that new features and improvements are relevant, practical, and genuinely solve real-world problems for its users.

Advanced Features of Walla

  • WallaPredict AI Retention Intelligence: A game-changing feature that uses artificial intelligence to predict member churn. It identifies at-risk clients, allowing studio owners to launch automated, targeted re-engagement campaigns before a member decides to leave.
  • Integrated Marketing and Sales Suite: The platform includes a robust set of tools to attract and convert new leads. This includes customizable marketing automations, unlimited audience segmentation for targeted campaigns, and a lead management tracker to monitor the sales pipeline.
  • Branded Studio App: Studios can offer a premium, modern client experience with a fully branded mobile app. This feature, included in the Pro plan, facilitates easy booking, account management, and direct communication through push notifications.
  • Two-Way Texting: Engage with clients directly and effectively through integrated two-way SMS messaging. This tool is ideal for sending reminders, marketing promotions, and providing personalized customer service.
  • Actionable Reporting & AI Dashboards: Move beyond confusing spreadsheets with clear, visual dashboards. Walla provides actionable insights into key performance indicators, tracks progress toward goals, and offers predictive analytics to inform strategic decisions.

Key Capabilities of Walla

  • Manage: This core module simplifies daily operations. It includes intuitive tools for class and appointment scheduling, waitlist management, staff and payroll administration, and seamless processing of plans, memberships, and payments.
  • Grow: Focused on expanding your client base, this module provides a powerful sales and marketing suite. Key capabilities include automated lead nurturing sequences, Google and Meta integrations for lead capture, and a branded app to enhance market presence.
  • Retain: This module is dedicated to keeping the members you've worked hard to acquire. It is powered by the WallaPredict AI for churn prevention and features automated re-engagement flows and sophisticated client account tools to foster loyalty.
  • Insights: Stop guessing and start knowing. This capability delivers clear, concise reporting through AI-powered dashboards. It allows for detailed performance tracking, goal setting, and access to predictive insights to guide business strategy.

How to Use Walla?

  1. Meet: The process begins with a personalized demo tailored to your studio's specific needs and goals. This initial meeting is a no-pressure consultation to see how Walla can work for you.
  2. Migrate: Once you decide to move forward, Walla's dedicated team handles the entire data migration process. They expertly transfer your members, plans, and historical data, eliminating the need for manual spreadsheet work.
  3. Train: The platform is designed to be intuitive and user-friendly. Staff can become confident and proficient in using Walla in just a few hours, often within a single training session.
  4. Grow: From the moment you go live, Walla begins working for your business. Automated features, such as the retention and lead nurture tools, are put on autopilot, allowing you to focus on growth from day one.

Walla Pricing

Walla price starts at USD 299 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Walla Software Company Details

Founded Year:  2020

Walla is a modern platform that simplifies and transforms studio operations, offering comprehensive tools for efficient management.

Director/Founders Doug Hecht, Laura Munkholm
Company Size 1-100 Employees

Walla Pricing & Plans

Core
Starting at $299
    • Location

      Location
      Location
    • Monthly

      Monthly
      Monthly

Key Features

  • Unlimited users

  • WallaPredict retention intelligence

  • Advanced reporting & AI dashboards

  • Google & Meta integrations and forms

  • Ratings, reviews & Book-a-Spot

Pro
Starting at $599
    • Location

      Location
      Location
    • Monthly

      Monthly
      Monthly

Key Features

  • Everything in Core, plus

  • Full marketing suite & custom automations

  • Unlimited audience segmentation

  • Lead tracker & sales tools

  • Two-way texting included

Walla Features

  • icon_check Membership Management
    Create, manage, renew, freeze, and upgrade member subscriptions while tracking complete membership history.
  • icon_check Scheduling
    Schedule fitness classes, trainers, rooms, and recurring sessions with real-time availability management.
  • icon_check Online Booking
    Allow members to book classes, appointments, and services online through web and mobile platforms anytime.
  • icon_check Attendance Tracking
    Monitor member check-ins and class attendance automatically to improve engagement and operational visibility.
  • icon_check Billing & Invoicing
    Generate invoices, automate recurring billing, and manage outstanding payments with complete accuracy.
  • icon_check Payment Processing
    Accept secure online and in-person payments for memberships, classes, packages, and retail purchases.
  • icon_check Customer Relationship Management
    Maintain member profiles, preferences, communication history, and interactions in one centralized database.
  • icon_check Staff Management
    Manage trainer schedules, staff roles, permissions, performance, and daily operational responsibilities.
  • icon_check Reporting & Analytics
    Analyze revenue, attendance, memberships, retention, and business performance through detailed dashboards.
  • icon_check Wait List Management
    Automatically manage class waitlists and notify members when seats become available for booking.
  • icon_check Automatic Notifications
    Send booking confirmations, reminders, cancellations, payment alerts, and promotional messages automatically.
  • icon_check Package Management
    Create and manage class packages, session bundles, pricing plans, and promotional membership offers.
  • icon_check Multi-Location
    Operate multiple fitness centers with centralized control over memberships, staff, schedules, and reporting.
  • icon_check Member Self-Service Portal
    Allow members to manage profiles, bookings, memberships, payments, and account details independently.
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Walla Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
Sports & Lifestyle Spa & Salon Gym Fitness & Wellness
Business Specific
Gym Yoga Zumba Swimming
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs
Customer Support
Phone Email
Language
English
Integration
API Integration
Training Resources
Live Online Documentation Videos
AI Features
AI Integrated
Technology
Next Generation

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Walla Review

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What does Walla do?

Walla is an AI-powered gym management software designed specifically for boutique fitness studios, providing essential tools for studio operations, client experience, growth, and retention. It helps studios manage, grow, and retain members with data-backed insights and automation.

How much does Walla cost?

Walla price starts at USD 299 at techjockey.com.

What are the main features of Walla?

Walla's main features include comprehensive studio management tools like booking, scheduling, payroll, and payment processing, alongside powerful growth features such as a sales and marketing suite, lead nurturing, and a branded app. It also offers AI-powered retention with WallaPredict churn prevention and detailed reporting dashboards for insights.

Is there a free trial for Walla?

Walla offers a demo tailored to your studio's goals, which can be booked to see the platform in action.

Who can use Walla?

Walla is specifically designed for boutique fitness studios, including those specializing in yoga, Pilates, Barre, Lagree, indoor cycling, circuit training, and HIIT, as well as franchise networks and multi-location groups. It is not intended for spas, salons, or other non-fitness businesses.

What is WallaPredict AI?

WallaPredict AI is an intelligent feature included in all Walla plans that predicts client turnover and identifies at-risk members, enabling studios to proactively engage and re-engage them before they churn. This AI-powered tool helps automate retention strategies and improve client experience.

Can Walla help with client retention?

Yes, Walla is specifically designed to boost client retention through its WallaPredict AI churn prevention, which identifies at-risk members, and automated re-engagement flows that help keep clients engaged. It provides tools for an enhanced client experience to foster loyalty.

How does Walla assist with studio migration from other platforms?

Walla offers a comprehensive migration service where their team handles transferring all your existing data, including members, plans, and history, from platforms like Mindbody or Momence. This ensures a smooth transition, with most studios going live within four weeks.

Does Walla offer a branded app for studios?

Yes, Walla offers a branded studio app that helps studios enhance their client experience and marketing efforts. It is included with the Pro and Enterprise plans, and available as an add-on for the Core plan.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.