Blink Reviews & Ratings

4.5/5

“Our Deskless Folks Love It”

We used a generic intranet before—desktop only, totally useless in the field. Blink, on the other hand, gives offline access to pay slips and shift rosters. Crafting custom menus for different roles wasn’t trivial, though.

Pros : Designed for frontline workers, offline access to docs

Cons : Needs more customization options

Switched from : Leena AI

Reason to switch : Needed a frontline-ready mobile-first platform.

4.5/5

“Super Intuitive with a Clean Feed”

We moved from Workplace by Meta and immediately appreciated Blink’s socialstyle feed—updates look great on mobile and people actually read them. Chatting with colleagues is seamless too. I do wish it tracked read metrics or reactions more deeply, though.

Pros : Mobile-first design, socialstyle newsfeed, easy chat

Cons : Limited analytics on engagement

Switched from : Woliba

Reason to switch : Needed a mobilefirst experience with a cleaner UX for deskless staff.

4.5/5

“Security That Meets Corporate Needs”

Our IT team approved Blink because it’s secure—SSO, encrypted traffic, audit logs. Setting up SSO took time, and the admin panel could use more granular controls, but it passed compliance testing.

Pros : Encryption, SSO, compliance-grade

Cons : Admin controls feel basic

Switched from : StaffCircle

Reason to switch : Needed secure, auditable communications for frontline staff.

4.3/5

“Great Value, Clear Pricing”

Blink’s $3.40/user/month (standard) seemed reasonable, and add-ons are transparent. But the jump to Premium/Enterprise isn’t advertised clearly—needed a chat with sales to understand features and costs.

Pros : Competitive pricing, no surprise addons

Cons : Business vs Enterprise plan differences unclear publicly

Switched from : Staffbase

Reason to switch : Wanted a predictable-cost communication platform.

4.3/5

“Hub Is Handy, But Search Isn’t”

Everything lives in one place now—payslips, documents, shift calendars. It’s a lifesaver. However, if you search for a policy, you often get partial results that don’t match. Needs a smarter search.

Pros : Central hub for payslips, policies, rotas

Cons : Search function needs improvement

Switched from : Jive N Employee Engagement

Reason to switch : Needed a centralized, secure, mobile-accessible content hub.

4.3/5

“Segmentation Helps Target Messages”

Instead of blasting everyone, we can now tailor announcements to store staff versus HQ. It works well, though building segments took extra clicks.

Pros : Personalized news per team/location

Cons : Admin segmentation tools need polish

Switched from : SnapComms

Reason to switch : Instead of blasting everyone, we can now tailor announcements to store staff versus HQ. It works well, though building segments took extra clicks.

4.3/5

“Support Team Is Responsive and Helpful”

When we needed help migrating content from old tools, Blink’s support team was on it—chat support 24/7 and real help from an account manager. We asked for a few UI tweaks and they’re on the backlog, though not instant.

Pros : Fast support, 24/7 availability

Cons : New feature requests sometimes delayed

Switched from : Appspace

Reason to switch : Wanted vendor-side support for rollout and customization.

4.2/5

“Chatted Less, Engaged More”

Before Blink, internal emails were drowning our inboxes. Now, chats and replies are where discussions live. It’s better! But it’s easy for chaotic threads to form without moderation or pinned posts.

Pros : Reduces needless emails, public and private chat

Cons : More chat moderation tools would help

Switched from : Qandle HRMS

Reason to switch : Wanted a communication system that felt more organized.

4.2/5

“Pulsed Surveys = Useful Feedback”

We started weekly pulse surveys through Blink and got real feedback. But some people don’t trust it’s confidential, so we’d like a fully anonymous mode.

Pros : Fast, easy employee pulse polls

Cons : No anonymity by default

Switched from : SnapComms

Reason to switch : Needed quicker, integrated survey tools to boost engagement.