Hakimi Bulk SMS Service Reviews & Ratings

4.7/5

“Value for Money Platform”

I've tried multiple platforms for bulk SMS, and Hakimi gave me the best ROI. It’s simple, works well, and costs less than most others. I’ve been waiting for their WhatsApp API for marketing though, which I hear is coming soon. If they add that, it’ll be unbeatable.

Pros : Best rates for the quality offered.

Cons : No WhatsApp integration (yet).

Switched from : SMSCountry

Reason to switch : SMSCountry was too expensive for our needs. Hakimi gave us more bang for the buck.

4.5/5

“Great for One-Time Campaigns”

I used Hakimi for a one-time promotional campaign for a workshop. Setup was smooth, and message delivery was fast. It doesn’t have all the bells and whistles like scheduling or autoresponders, but for simple campaigns, it's perfect. The cost was minimal, and I got great reach for my money.

Pros : No hidden fees; easy to recharge credits.

Cons : Lacks automation or scheduling tools.

Switched from : MSG91

Reason to switch : MSG91 was too technical and pricey for occasional use. Hakimi was easier to manage for one-off needs.

4.5/5

“Reliable But Could Use More Features”

I use Hakimi to promote events at my co-working space. Every time I send a batch, all 2,000 contacts get it in under a minute. However, I do wish there was an easier way to save and categorize contact groups—currently, I have to upload lists manually each time.

Pros : Messages reach on time; zero failures.

Cons : No segmentation or contact groups.

Switched from : karix.io

Reason to switch : Karix had too many enterprise-focused features and wasn’t ideal for quick messaging. Hakimi was just right.

4.5/5

“Amazing Support, Even on Weekends”

What impressed me most was the support team. I had a question on a Sunday, and someone got back to me within 15 minutes. While the interface looks a bit outdated, once you understand the basics, it's super efficient. I now use it weekly to update clients about new offers.

Pros : Support is helpful and responsive.

Cons : UI isn’t beginner-friendly.

Switched from : Gupshup

Reason to switch : Gupshup’s support was unresponsive and took too long to resolve issues. Hakimi was quicker to respond.

4.5/5

“Local, Reliable, and Affordable”

I like supporting local tech, and Hakimi is based in India. Their delivery rates are excellent, especially within the country. I’d love if they had an Android app for when I’m on the move, but otherwise, it's a solid tool for my day-to-day marketing.

Pros : Indian platform, low cost.

Cons : No mobile app.

Switched from : TextGuru

Reason to switch : TextGuru didn’t support regional language messages well. Hakimi did.

4.3/5

“Smooth Experience with Bulk Campaigns”

We run bulk SMS campaigns to over 50,000 users. Hakimi manages this without any hiccups. I noticed the dashboard becomes a little sluggish with large uploads, but it's manageable. I’ve never had delivery delays, and that matters more to me.

Pros : Handles high-volume campaigns well.

Cons : Dashboard performance slows with big lists.

Switched from : Mtalkz Bulk SMS

Reason to switch : mTalkz had delivery inconsistencies during peak hours. Hakimi was more reliable.

4.3/5

“Affordable and Reliable for Small Businesses”

I run a local retail store and needed a simple bulk SMS solution. Hakimi Bulk SMS delivers messages quickly and without fuss. It’s perfect for our discount campaigns. I found the dashboard a bit plain, but everything works as expected. You don’t need to be tech-savvy to get going, which was a huge plus for me.

Pros : Super affordable pricing; reliable delivery.

Cons : Dashboard could be more polished.

Switched from : TextLocal

Reason to switch : TextLocal started charging more for the volume I was sending. Hakimi offered a cheaper solution with the same delivery quality.

4.3/5

“Fast Registration and Start”

Signing up and getting started with Hakimi took barely 10 minutes. That was a pleasant surprise. My first campaign went out within an hour of registering. It works like a charm, but I’d love to see more detailed analytics like click-throughs or engagement stats.

Pros : Quick setup, credits loaded fast.

Cons : Limited analytics.

Switched from : Shree SMS

Reason to switch : Shree SMS needed KYC approval delays. Hakimi was faster and less formal for small businesses.

4.2/5

“Simple and Does the Job”

: I use Hakimi for our clinic appointment reminders. It's a no-fuss, pay-as-you-go platform. While I wish they had clear API docs on the website, their tech support emailed me exactly what I needed. For someone like me who just wants reliable delivery, it’s great.

Pros : Clean pricing and fast delivery.

Cons : No API documentation on the site.

Switched from : SmsHorizon

Reason to switch : I switched from SMSHorizon because they had delays in message delivery. Hakimi delivers instantly.

4.2/5

“Great for Startups”

As a startup, every rupee counts. Hakimi gave us the lowest rates without compromising on performance. The interface is straightforward and helped us send onboarding messages. It lacks integration options, so we have to export data manually—but that’s fine for now.

Pros : Transparent costs, easy to use.

Cons : Doesn’t integrate with CRM.

Switched from : kit 19 - bulk sms tool

Reason to switch : kit 19 was too enterprise-focused and overkill for our early-stage needs. Hakimi fit our budget better.