Mygate Reviews & Ratings

5/5

“Thanks to Mygate”

We’ve been using MyGate for over a year now, and the difference it’s made in how our society functions is night and day. What started as a billing solution has now become the nerve center of our community operations—from complaints to vendor payments, and from notices to polling.

Pros : 1. Seamless Communication: The broadcast feature alone has reduced over 70% of our security office calls. Notices go out instantly, residents get push alerts, and there's a clear log of who has seen them. 2. Smart Payment System: After integrating our payment gateway, we saw a 20% jump in on-time payments. No more chasing residents or sending reminders manually—MyGate handles it all with receipts and logs. 3. Data-Driven Decision Making: Amenity usage, complaint trends, vendor attendance—all available as reports. We’ve made changes like gym timing extensions based on actual usage data. Residents trust the process more now. 4. Custom Billing Flexibility: We have villas and apartments, senior citizens, and special waste pickup charges. MyGate handled complex billing setups without custom development. Adda couldn’t manage this for us earlier. 5. Role-Based Access: Committee members, sub-committees, and even vendors have different access rights. No risk of accidental edits or data leaks. 6. Simplified Handover: As our committee term ends, we’re finally not stressed about transition. Every document, decision trail, contract, and payment record is in one place. 7. Reliable Support: The MyGate team has been responsive to feedback. Some small features we requested were actually implemented in updates.

Cons : 1. Learning Curve for Older Members: While most people adapted quickly, senior residents needed some guidance initially—especially for digital voting and service ticket raising. 2. Limited Custom Reporting (for now): The reports are solid, but advanced custom filtering (like multiple categories at once or cross-year comparisons) would be a welcome addition. 3. Notification Overload: Some residents have mentioned too many app notifications, especially during festivals or maintenance weeks. A digest mode could help.

5/5

“From Chaos to Clarity: Managing Vendor Tasks with Mygate”

We've been using Mygate for vendor task assignments for the past six months, and it's brought serious accountability into play. Our internal team now logs requests, assigns vendors, and marks closure inside the system. No more vendor saying "I was never told" or "the job was already done". If something stays open, we know who it's stuck with.

Pros : Enhanced Accountability: Every task is logged, assigned, and tracked within the system so there's no room for miscommunication or blame-shifting. End-to-End Visibility: From request creation to task closure, the entire workflow is transparent. You always know who is responsible and where things are stuck. Streamlined Workflow: Internal teams can assign jobs directly to vendors without messy follow-ups—everything stays organized in one place.

Cons : While Mygate’s vendor task assignment feature improves accountability, it does come with a few challenges. Some vendors, especially smaller or older ones, may struggle with the app due to limited tech familiarity. Without regular follow-up from the admin team, tasks can remain open even when completed.

4.8/5

“Mygate is Trustworthy Platform!”

Pros : I have used them twice. The first time the download was easy. The second time I had a couple of problems getting the download to work but the company responded to my need for help very quickly and got the issues resolved.

Cons : No cons yet.

4.8/5

“Awesome security tool - Mygate”

Pros : Daily help management and review are great features that help in managing very efficiently.

Cons : Bad customer support as they don't respond when you need them. This makes an issue for their liability

4.7/5

“Amazing software”

Pros : myGate come as a tremendous help, we can favor the section of conveyance young men despite the fact that we are not in a similar city and we realize that the conveyance bundle has come to securely. This is an enormous help

Cons : Security Updates are not frequently received which makes it behind from its new features

4.7/5

“MyGate honest review”

Pros : Mygate app is the best app in India for completed gated community management solution. It provides features such as Child security, Visitor management, Handyman services, Airport cabs, etc.

Cons : As of now there is no such cons but they don't have cab facility like OLA or Uber

4.7/5

“Mygate provides great service.”

Pros : I bought my product through Techjockey and was very pleased with the prompt service and the software. When I had a hick-up this was dealt with by Harry swiftly and successfully. I would use the new company in the future.

Cons : No cons.

4.6/5

“I love MyGate platform!”

Pros : MyGate is very simple to use and it's pretty cool that I can see live feeds from the cameras located in my home. I love that I can manage the cameras remotely.

Cons : No Cons yet.

4.5/5

“How Mygate Helped Us Avoid Missed Payments and Late Fees”

One small but thoughtful feature is how Mygate handles reminders for committee dues. Sometimes, the committee itself forgets annual payments or AMC renewals. Now the system prompts us in advance, and even lets us schedule recurring charges. It sounds minor, but it's saved us a few late fee penalties this year. Things that used to slip through the cracks are now neatly handled by the platform.

Pros : One of the most underrated yet impactful features of Mygate is its smart reminder system for committee dues and annual payments. It helps ensure that important financial obligations like AMC renewals or yearly subscriptions aren’t missed.

Cons : While Mygate’s reminder and recurring charge system is helpful, it does have a few limitations. The reminders are only effective if users regularly check the app or have notifications enabled something not all committee members do.

4.5/5

“MyGate is a device that is easy to install, setup and use.”

Pros : Mygate allows me to monitor the security system of my house and the community. The device can also be used for other applications like unlocking doors, app notifications, doorbell, controlling lights, and more. I love how convenient it is to use.

Cons : Facing some issues from support also receiving updates late.

Reason to switch : It can be controlled from anywhere and anytime.