By Ayushee Sharma . September 1, 2021
Summary: Taking directions from an IT person and trying to troubleshoot even a minor computer problem can affect your employee’s productivity. So, the best way out...
By Mayank Dixit . July 25, 2020
Ticket management system and ticketing tools are a software solution created for better handling and resolution of customer grievances as well as issues faced by employees...
By Somya Gupta . May 18, 2020
Listening to your customers and get inputs you can act on! This will not just help win your existing customers’ heart but also help attract the...
By Kalpana Arya . December 23, 2017
Customer service is important for any business. Why? It helps increase customer loyalty Increases the chance of recurring customers Helps increase the spend value of customers...
By Gargee Goswami . April 21, 2017
As the world of technology moves ahead, more businesses are moving towards adopting ticketing management software to fulfil customer needs. A good IT help desk makes...
