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  4. Acefone VS MiCloud Connect

Acefone VS MiCloud Connect

Let’s have a side-by-side comparison of Acefone vs MiCloud Connect to find out which one is better. This software comparison between Acefone and MiCloud Connect is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Acefone or MiCloud Connect fits your business.

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Acefone
Acefone

4.4

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MiCloud Connect
MiCloud Connect

4.4

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Acefone
Acefone

4.4

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MiCloud Connect
MiCloud Connect

4.4

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  • Ratings

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  • Rating & Review
  • Platforms
  • Recommended
  • img 13 Ratings & 10 Reviews
  • icon_desktop icon_ios icon_Android
  • img 5 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 1599

Acefone

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Price on Request

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  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.4

13 Ratings & 10 Reviews

87% Likelihood to Recommend

See all Acefone reviews

4.4

5 Ratings & 0 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

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Many users appreciate Acefone’s customer service and responsiveness - Rihan Ali Nov 01, 2025

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Acefone provides live dashboards, performance analytics, agent monitoring and ro...Read more - Chirag Ganguli Sep 09, 2025

Not Available

Currently no pros are available. Please check back later

Cons

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There are a few troubling reviews about billing/contract clarity and difficult c...Read more - Rihan Ali Nov 01, 2025

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Formats we wanted were not available out-of-the-box and needed exports. - Chirag Ganguli Sep 09, 2025

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Some support hiccups but overall solid for mid-sized teams

Rihan Ali Nov 01, 2025

Better call analytics & dashboards improved my decisions

Chirag Ganguli Sep 09, 2025

See all Acefone reviews

Rating

Malkeet Bali Jan 23, 2025

Rating

subhadeep rakshit Dec 04, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgBPO
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Omnichannel Support
  • checked IVR Facility
  • checked ACD & Skill Routing
  • checked Call Recording & Monitoring
  • checked Dialers
  • checked CRM Integrations
  • checked Real Time Analytics
  • checked Automated Reporting
  • checked Workforce Mgmt

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

SanCCS

SanCCS

Cube Call centre Solution

Cube Call centre Solution

DialDesk

DialDesk

MyOperator

MyOperator

See all Acefone alternatives img
SanCCS

SanCCS

Cube Call centre Solution

Cube Call centre Solution

MyOperator

MyOperator

DialDesk

DialDesk

See all MiCloud Connect alternatives img

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Acefone vs MiCloud Connect Comparison FAQs

Software questions,
answered

While Acefone offers customized features, MiCloud Connect has diverse modules. Select between Acefone or MiCloud Connect as per your business needs.

Both these products offer similar features but with a different approach. While Acefone emphasizes on user experiences, MiCloud Connect focuses on functionalities.

It all depends on the functionalities that you prefer. While Acefone offers add-ons along with essential features, MiCloud Connect emphasizes on customization.

No, the difference between Acefone and MiCloud Connect lies in terms of features and functionalities. While Acefone can be customized as per the user’s needs, MiCloud Connect addresses the diverse audience.

It depends upon your business requirement. Both Acefone and MiCloud Connect provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Acefone is customizable, Acefone offers comprehensive modules.

A Quick Comparison Between Acefone vs MiCloud Connect

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison Between Acefone and MiCloud Connect In terms of Deployment Type
  • Acefone or MiCloud Connect: Which Is Ideal for Your Industry
  • Which Is Better? - Acefone or MiCloud Connect

Comparison Between Acefone and MiCloud Connect In terms of Deployment Type

While Acefone supports Web Based deployment; MiCloud Connect is suitable for Web Based and On Premises deployment. While selecting between Acefone and MiCloud Connect, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Acefone or MiCloud Connect: Which Is Ideal for Your Industry

Acefone is ideal for industries like BPO. For All Industries, MiCloud Connect is a better choice. If you are confused between Acefone or MiCloud Connect, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Acefone or MiCloud Connect

Acefone and MiCloud Connect can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Acefone and MiCloud Connect during demo to decide which one is best for your business.

Author: Techjockey Team

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