ClickDesk VS Freshchat

Let’s have a side-by-side comparison of ClickDesk vs Freshchat to find out which one is better. This software comparison between ClickDesk and Freshchat is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ClickDesk or Freshchat fits your business.

Comparison

Add Product

ClickDesk

4.5

Get Free Demo

Freshchat

4.5

Get Free Demo

Pricing

Price Plans

₹ 1049

Lite

₹ 1749

Pro

₹ 2799

Enterprise

View Details

₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

View Details

Techjockey Verified
Free Trial
Lifetime Plan

Free Trial

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.5

2 Ratings & 2 Reviews

Features 4

Value for Money 4

Ease of Use 4.5

Customer Support 4.5

Likelihood to Recommend

See all ClickDesk reviews

4.5

4 Ratings & 0 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 4.2

Customer Support 4.5

Likelihood to Recommend

Pros & Cons

Pros

Clickdesk comprehenses all social options that small/medium-size companies requi...Read more - Garvit Malhotra Apr 10, 2018

I like that the integrated chat is bundled with the help desk. Other companies u...Read more - Vipul Arora Feb 15, 2018

Not Available

Currently no pros are available. Please check back later

Cons

A couple of inaccurate statuses that were revealed to consumers while I was offl...Read more - Garvit Malhotra Apr 10, 2018

In some case the connection isn't very quick. It tend to lose connection sometim...Read more - Vipul Arora Feb 15, 2018

Not Available

Currently no cons are available. Please check back later

Reviews

Verified customer reviews

Great way for social connections and messaging

Garvit Malhotra Apr 10, 2018

The best help desk with chat integration

Vipul Arora Feb 15, 2018

See all ClickDesk reviews

Rating

FPS Job Feb 22, 2024

Rating

Saurabh Joshi Feb 22, 2024

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Live Chat
Video Chat Software
Help Desk Management
Social Media Integration
Mobile Support
Reporting & analytics

Assignment Rules
Chat Bot
IP Whitelisting
Authentication
Email, social, chat, phone channels
Agent Scripts
Speech Enabled IVR
Offline Experience
Auto-Resolve
Chatbot Analytics
Messaging
Custom Reports
Agent Assist AI
Omniroute
Voicebot
Multilingual
Roles & Permissions
Live Translate
Priority Inbox
Canned Responses
Private Notes
User Events & Timeline
User Segmentation
Dashboards
Facebook Messenger
Team Inbox Lite
Files
Performance Reports
CSAT Surveys
WhatsApp Business
IntelliAssign
Co-Browsing
Abandoned Call Metrics

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

PlugtoChat

Chatwoot

Tiledesk

Zoho SalesIQ

See all ClickDesk alternatives

Zoho SalesIQ

Tawk.to

Zendesk

Chatwoot

See all Freshchat alternatives

ClickDesk vs Freshchat Comparison FAQs

Software questions,
answered

While ClickDesk offers customized features, Freshchat has diverse modules. Select between ClickDesk or Freshchat as per your business needs.

Both these products offer similar features but with a different approach. While ClickDesk emphasizes on user experiences, Freshchat focuses on functionalities.

It all depends on the functionalities that you prefer. While ClickDesk offers add-ons along with essential features, Freshchat emphasizes on customization.

No, the difference between ClickDesk and Freshchat lies in terms of features and functionalities. While ClickDesk can be customized as per the user’s needs, Freshchat addresses the diverse audience.

It depends upon your business requirement. Both ClickDesk and Freshchat provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ClickDesk is customizable, ClickDesk offers comprehensive modules.

A Quick Comparison Between ClickDesk vs Freshchat

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of ClickDesk vs Freshchat In terms of Features
Comparison Between ClickDesk and Freshchat In terms of Deployment Type
ClickDesk or Freshchat: Which Is Ideal for Your Industry
Which Is Better? - ClickDesk or Freshchat

Comparison of ClickDesk vs Freshchat In terms of Features

ClickDesk includes features like Live Chat, Video Chat Software, Help Desk Management and Social Media Integration. Freshchat is known for functionalities like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. When you compare ClickDesk vs Freshchat, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ClickDesk and Freshchat In terms of Deployment Type

While ClickDesk supports Web Based deployment; Freshchat is suitable for Web Based deployment. While selecting between ClickDesk and Freshchat, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ClickDesk or Freshchat: Which Is Ideal for Your Industry

ClickDesk is ideal for industries like All Industries. For All Industries, Freshchat is a better choice. If you are confused between ClickDesk or Freshchat, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ClickDesk or Freshchat

ClickDesk and Freshchat can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ClickDesk and Freshchat during demo to decide which one is best for your business.

Author: Techjockey Team

ClickDesk VS Freshchat

We provide the best software solution for your business needs

ClickDesk vs Freshchat Comparison FAQs

Is ClickDesk better than Freshchat?

Are ClickDesk and Freshchat same?

Which is better ClickDesk or Freshchat?

Is ClickDesk the same as Freshchat?

Can ClickDesk replace Freshchat?

What is the difference between ClickDesk and Freshchat?

A Quick Comparison Between ClickDesk vs Freshchat

Comparison of ClickDesk vs Freshchat In terms of Features

Comparison Between ClickDesk and Freshchat In terms of Deployment Type

ClickDesk or Freshchat: Which Is Ideal for Your Industry

Which Is Better? - ClickDesk or Freshchat

ClickDesk VS Freshchat

We provide the best software solution for your business needs

We've sent an OTP verification code to

ClickDesk vs Freshchat Comparison FAQs

Is ClickDesk better than Freshchat?

Are ClickDesk and Freshchat same?

Which is better ClickDesk or Freshchat?

Is ClickDesk the same as Freshchat?

Can ClickDesk replace Freshchat?

What is the difference between ClickDesk and Freshchat?

A Quick Comparison Between ClickDesk vs Freshchat

Comparison of ClickDesk vs Freshchat In terms of Features

Comparison Between ClickDesk and Freshchat In terms of Deployment Type

ClickDesk or Freshchat: Which Is Ideal for Your Industry

Which Is Better? - ClickDesk or Freshchat

We've sent an OTP verification
code to