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ClickDesk

Brand: ClickDesk

  • 4.5

  • 2 Ratings & 2 Reviews

ClickCheck is a leading live chat service provider in the market offering multi-channel support software for business owners. It is an awesome combo of super-fast text chat service along with audio, video calling features to engage visitors and convert them into happy customers. The software is us...

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₹1049

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Starting at ₹1,049

ClickDesk Software Overview

 

ClickCheck is a leading live chat service provider in the market offering multi-channel support software for business owners. It is an awesome combo of super-fast text chat service along with audio, video calling features to engage visitors and convert them into happy customers. The software is used by more than 180,000 websites across the globe.
 
Product Features
The software can be installed on multiple websites to answer chats from visitors on different websites, from a single platform. The installation is quiet simple and can be completed within few minutes. Plug-ins are available for most of the CMS platforms used to build websites. Clickdesk can be integrated with a host of CRM's, billing and accounting software to effectively manage contacts and automate tasks. The social toolbars allow visitors to connect with company on Facebook and Twitter directly from company’s/user’s website. Below are some of the features

  • Live Chat - Live chat has an incredible amount of potential for increasing customer satisfaction, encouraging sales and maximizing time efficiency for support agents. Intuitive web chat panel lets focus on live support.
  • Video Chat – A way to increase customer retention, is to have voice and video chat options for customer support. It really is that simple. In numerous surveys, only 10% of online shoppers remember text, while 95% remember video chat.
  • Helpdesk software - ClickDesk's complete help desk software comes automatically integrated with live chat tool to keep user on top of issues and questions from the visitors.
  • Social media integration – Users can add like, tweet and follow buttons to widget with social media toolbar. This allow visitors to connect with brand on multiple social networking platforms without leaving website.
  • Mobile app for Mobile support - Put the power of ClickDesk in hands with a streamlined Android app that can be used on the go. Users can install the mobile live chat app today and start taking chats and managing helpdesk tickets from smartphone or tablet.
  • Reporting and analytics - ClickDesk's advanced reports, analytics and metrics are here to help users make better business decisions.
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ClickDesk Company Details

Founded Year:  2011

ClickDesk

Director/Founders Manohar Chapalamadugu
Company Size 1-100

ClickDesk Pricing & Plans

Lite
Starting at ₹1049
    • Quantity

      Quantity
      Quantity
    • Monthly (Month(s))

      Monthly (Month(s))
      Monthly (Month(s))

Key Features

  • Unlimited Chats

  • Widget Customization

  • Chat Transfer & Groups

  • 99.5% Uptime & SSL Security

Pro
Starting at ₹1749
    • Quantity

      Quantity
      Quantity
    • Monthly (Month(s))

      Monthly (Month(s))
      Monthly (Month(s))

Key Features

  • Chat Conferencing

  • CRM Integration and API

  • Video Chat

  • Post Chat Survey

  • Reports and History

Enterprise
Starting at ₹2799
    • Quantity

      Quantity
      Quantity
    • Yearly (Year(s))

      Yearly (Year(s))
      Yearly (Year(s))

Key Features

  • Queuing

  • White Label

  • Unlimited Domains

  • Widget Custom CSS

  • Analytics

ClickDesk Features

  • icon_check Live Chat
    Chat with your visitors real-time and increase conversions. Live chat has an incredible amount of potential for increasing
  • icon_check Video Chat Software
    What's the one thing that big businesses do to increase sales and retention, but most small businesses don't even think about?
  • icon_check Help Desk Management
    Helpdesk built with love for online businesses ClickDesk's complete help desk software comes automatically integrated with our
  • icon_check Social Media Integration
    Increase social media traffic. Bring Twitter and Facebook into our live chat app. Add like, tweet and follow buttons to your
  • icon_check Mobile Support
    Put the power of ClickDesk in your hands with a streamlined Android app you can use on the go. Install the mobile live chat app
ClickDesk Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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ClickDesk Specifications

Supported Platforms
Windows Windows
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Language
English

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ClickDesk Reviews

4.5

Out of 5

img

Overall Rating

Based on
2 Verified Reviews

Rating Breakdown

  • Features 4
  • Value for Money 4
  • Ease of Use 4.5
  • Customer Support 4.5

90% Recommend this Product

Add Review

Vipul Arora

User

4

Reviewed on: Feb 15, 2018

Techjockey Verified

“The best help desk with chat integration”

Pros

I like that the integrated chat is bundled with the help desk. Other companies up charge for this service and it can get a little pricey.

Cons

In some case the connection isn't very quick. It tend to lose connection sometimes when engaging in a conversation.

Garvit Malhotra

User

5

Reviewed on: Apr 10, 2018

Techjockey Verified

“Great way for social connections and messaging”

Pros

Clickdesk comprehenses all social options that small/medium-size companies require in one location. As complex as this sounds, it does not take excessive time, and it does not need any specialist coding understanding. Messaging goes all the method for catering prospective clients to supporting 3rd parties

Cons

A couple of inaccurate statuses that were revealed to consumers while I was offline. Other than of that, there is absolutely nothing I can keep in mind.

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Articles for ClickDesk

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Which operating system does ClickDesk support?

ClickDesk Live Chat Software is compatible with Windows operating systems.

What is deployment type of ClickDesk?

ClickDesk Live Chat Software supports Web-Based.

How much does ClickDesk cost?

ClickDesk Live Chat Software pricing starts at Rs.1049.00.

Who are the potential users of ClickDesk?

ClickDesk Live Chat Software is typically used in All Industries.

Is there any free trial or demo for ClickDesk?

ClickDesk Live Chat Software demo is available for free with Techjockey.com

Is ClickDesk free?

ClickDesk Live Chat Software offers a free trial. However, the premium plan with advanced features available at Techjockey .

How can you download ClickDesk?

For ClickDesk Live Chat Software installation, insert the given CD/USB flash storage in your system and open the Setup Wizard to get started.

How does ClickDesk work?

ClickDesk Live Chat Software helps with Live Chat,Video Chat Software,Help Desk Management and Social Media Integration. It's a complete solution for Mobile Support and Reporting & analytics.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.