About ClickDesk

 

ClickCheck is a leading live chat service provider in the market offering multi-channel support software for business owners. It is an awesome combo of super-fast text chat service along with audio, video calling features to engage visitors and convert them into happy customers. The software is used by more than 180,000 websites across the globe.
 
Product Features
The software can be installed on multiple websites to answer chats from visitors on different websites, from a single platform. The installation is quiet simple and can be completed within few minutes. Plug-ins are available for most of the CMS platforms used to build websites. Clickdesk can be integrated with a host of CRM's, billing and accounting software to effectively manage contacts and automate tasks. The social toolbars allow visitors to connect with company on Facebook and Twitter directly from company’s/user’s website. Below are some of the features

  • Live Chat - Live chat has an incredible amount of potential for increasing customer satisfaction, encouraging sales and maximizing time efficiency for support agents. Intuitive web chat panel lets focus on live support.
  • Video Chat – A way to increase customer retention, is to have voice and video chat options for customer support. It really is that simple. In numerous surveys, only 10% of online shoppers remember text, while 95% remember video chat.
  • Helpdesk software - ClickDesk's complete help desk software comes automatically integrated with live chat tool to keep user on top of issues and questions from the visitors.
  • Social media integration – Users can add like, tweet and follow buttons to widget with social media toolbar. This allow visitors to connect with brand on multiple social networking platforms without leaving website.
  • Mobile app for Mobile support - Put the power of ClickDesk in hands with a streamlined Android app that can be used on the go. Users can install the mobile live chat app today and start taking chats and managing helpdesk tickets from smartphone or tablet.
  • Reporting and analytics - ClickDesk's advanced reports, analytics and metrics are here to help users make better business decisions.

ClickDesk Specification

Deployment

  • Web

    web-based

Operating system

  • W

    Windows

Hardware Configuration :

NA

Software Configuration :

NA

ClickDesk is best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • All Industries

About ClickDesk

ClickDesk was started in 2012 and since inception it has been the preferred chat service for many online businesses across the world. It has helped businesses increase their conversions by more than 30%. 
view more products by ClickDesk

Client References

Agile CRM

Agile CRM

Net Stock

Net Stock

Merantis

Merantis

Quoram

Quoram

Manage Prefect

Manage Prefect

Features of ClickDesk

Chat with your visitors real-time and increase conversions. Live chat has an incredible amount of potential for increasing customer satisfaction, encouraging sales and maximizing time efficiency for support agents. Intuitive web chat panel lets you focus on live support.
Live voice and video chat directly in the browser What's the one thing that big businesses do to increase sales and retention, but most small businesses don't even think about? The most successful businesses in the world include voice and video chat options for customer support. It really is that simple. In numerous surveys, only 10% of online shoppers remember text, while 95% remember video chat.
Helpdesk built with love for online businesses ClickDesk's complete help desk software comes automatically integrated with our live chat tool to keep you on top of issues and questions from your visitors. ClickDesk's complete help desk software comes automatically integrated with our live chat tool to keep you on top of issues and questions from your visitors.
Increase social media traffic. Bring Twitter and Facebook into our live chat app. Add like, tweet and follow buttons to your widget with our social media toolbar. Allows your visitors to connect with your brand on multiple social networking platforms without leaving your website.
Put the power of ClickDesk in your hands with a streamlined Android app you can use on the go. Install the mobile live chat app today and start taking chats and managing helpdesk tickets from your smartphone or tablet.
ClickDesk's advanced reports, analytics and metrics are here to help you make better business decisions

ClickDesk plans and pricing

Web-based

Lite

Rs. 1004.00 ( Per Month )

  • Unlimited Chats
  • Widget Customization
  • Chat Transfer & Groups
  • 99.5% Uptime & SSL Security

Pro

Rs. 1674.00 ( Per Month )

  • Chat Conferencing
  • CRM Integration and API
  • Video Chat
  • Post Chat Survey
  • Reports and History
  • 99.95 % Uptime & SSL Security

Enterprise

Rs. 2679.00 ( Per Month )

  • Queuing
  • White Label
  • Unlimited Domains
  • Widget Custom CSS
  • Analytics
  • Dedicated Account Manager

ClickDesk Demo Video

How to install ClickDesk on your website?

ClickDesk alternatives

Freshdesk

Freshdesk

Technoduce CroplaChat

Technoduce CroplaChat

Zoho SalesIQ

Zoho SalesIQ

Chatongo

Chatongo

Smartsupp

Smartsupp

LiveChat

LiveChat

Olark

Olark

Pure Chat

Pure Chat

ClickDesk Reviews and Ratings

Add Review
User

Deepanshu Choudhary

they provide great service

Overall

13th December, 2016

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • A company to offer you helpful advice is incredible and then to do it for free? un-heard of. I am so glad i chanced upon this company they got me going in the rite direction.
  • Cons -
  • No Cons
User

fkdsjgjdsfbn

trustable

Overall

6th December, 2016

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Well I haven?t chosen a vendor yet, I was very happy with the service provided, including both the online interaction and the personal interaction of the consultant. Totally worth the time to talk to them.
  • Cons -
  • No Cons
User

Vipul Arora

The best help desk with chat integration

Overall

15th February, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • I like that the integrated chat is bundled with the help desk. Other companies up charge for this service and it can get a little pricey.
  • Cons -
  • In some case the connection isn't very quick. It tend to lose connection sometimes when engaging in a conversation.
User

Garvit Malhotra

Great way for social connections and messaging

Overall

10th April, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Clickdesk comprehenses all social options that small/medium-size companies require in one location. As complex as this sounds, it does not take excessive time, and it does not need any specialist coding understanding. Messaging goes all the method for catering prospective clients to supporting 3rd parties
  • Cons -
  • A couple of inaccurate statuses that were revealed to consumers while I was offline. Other than of that, there is absolutely nothing I can keep in mind.

Is this product information sufficient?