LiveAgent VS Zoho Desk

Let’s have a side-by-side comparison of LiveAgent vs Zoho Desk to find out which one is better. This software comparison between LiveAgent and Zoho Desk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether LiveAgent or Zoho Desk fits your business.

Comparison

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LiveAgent

4.6

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Zoho Desk

4.0

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Pricing

Price Plans

₹ 1050

Ticket

₹ 2030

Ticket+Chat

₹ 2730

All-Inclusive

View Details

₹ 540

Express

₹ 1300

Standard

₹ 2100

Professional

+ 1 more plans

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Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.6

4 Ratings & 4 Reviews

Features 4.6

Value for Money 4.5

Ease of Use 4.6

Customer Support 4.4

Likelihood to Recommend

See all LiveAgent reviews

4.0

3 Ratings & 0 Reviews

Features 4.1

Value for Money 4

Ease of Use 3.6

Customer Support 4.3

Likelihood to Recommend

Pros & Cons

Pros

Techjockey helped our company match up with the best software to fulfill our ne...Read more - Bhavin gada Oct 19, 2018

I spoke with John Searle, who was very knowledgeable regarding what options were...Read more - Avinash Kumar Oct 12, 2018

Not Available

Currently no pros are available. Please check back later

Cons

N/A - Bhavin gada Oct 19, 2018

N/A - Avinash Kumar Oct 12, 2018

Not Available

Currently no cons are available. Please check back later

Reviews

Verified customer reviews

I am highly highly satisfied with the service

Bhavin gada Oct 19, 2018

Very Helpful Company

Avinash Kumar Oct 12, 2018

See all LiveAgent reviews

Rating

Suraj King Kumar Jan 20, 2025

Rating

sweety getsiyal Jul 11, 2024

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Ticket Management
Live Chat
Social Media Integration
Analytics and Reporting
Multilingual
Mobile Support
Integration
Security

Ticket Management
Alerts & Notifications
CRM Integration
Mobility
Self-Service System
Layout Management
Time Tracking
Reports
Third Party Integration
Customization
Security
Manager Self Service
Agent Management
Social Network
Call Center Management
Knowledge Base

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Yuma AI

Aide

Gorgias

ServiceKart

See all LiveAgent alternatives

Freshdesk

Support CRM

TxHelpDesk

Stingo Helpdesk

See all Zoho Desk alternatives

LiveAgent vs Zoho Desk Comparison FAQs

Software questions,
answered

While LiveAgent offers customized features, Zoho Desk has diverse modules. Select between LiveAgent or Zoho Desk as per your business needs.

Both these products offer similar features but with a different approach. While LiveAgent emphasizes on user experiences, Zoho Desk focuses on functionalities.

It all depends on the functionalities that you prefer. While LiveAgent offers add-ons along with essential features, Zoho Desk emphasizes on customization.

No, the difference between LiveAgent and Zoho Desk lies in terms of features and functionalities. While LiveAgent can be customized as per the user’s needs, Zoho Desk addresses the diverse audience.

It depends upon your business requirement. Both LiveAgent and Zoho Desk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While LiveAgent is customizable, LiveAgent offers comprehensive modules.

A Quick Comparison Between LiveAgent vs Zoho Desk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of LiveAgent vs Zoho Desk In terms of Features
Comparison Between LiveAgent and Zoho Desk In terms of Deployment Type
LiveAgent or Zoho Desk : Which Is Ideal for Your Industry
Which Is Better? - LiveAgent or Zoho Desk

Comparison of LiveAgent vs Zoho Desk In terms of Features

LiveAgent includes features like Ticket Management, Live Chat, Social Media Integration and Analytics and Reporting. Zoho Desk is known for functionalities like Ticket Management, Alerts & Notifications, CRM Integration and Mobility. When you compare LiveAgent vs Zoho Desk , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between LiveAgent and Zoho Desk In terms of Deployment Type

While LiveAgent supports Web Based deployment; Zoho Desk is suitable for Web Based deployment. While selecting between LiveAgent and Zoho Desk , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

LiveAgent or Zoho Desk : Which Is Ideal for Your Industry

LiveAgent is ideal for industries like All Industries. For All Industries, Zoho Desk is a better choice. If you are confused between LiveAgent or Zoho Desk , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - LiveAgent or Zoho Desk

LiveAgent and Zoho Desk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare LiveAgent and Zoho Desk during demo to decide which one is best for your business.

Author: Techjockey Team

LiveAgent VS Zoho Desk

We provide the best software solution for your business needs

LiveAgent vs Zoho Desk Comparison FAQs

Is LiveAgent better than Zoho Desk ?

Are LiveAgent and Zoho Desk same?

Which is better LiveAgent or Zoho Desk ?

Is LiveAgent the same as Zoho Desk ?

Can LiveAgent replace Zoho Desk ?

What is the difference between LiveAgent and Zoho Desk ?

A Quick Comparison Between LiveAgent vs Zoho Desk

Comparison of LiveAgent vs Zoho Desk In terms of Features

Comparison Between LiveAgent and Zoho Desk In terms of Deployment Type

LiveAgent or Zoho Desk : Which Is Ideal for Your Industry

Which Is Better? - LiveAgent or Zoho Desk

LiveAgent VS Zoho Desk

We provide the best software solution for your business needs

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LiveAgent vs Zoho Desk Comparison FAQs

Is LiveAgent better than Zoho Desk ?

Are LiveAgent and Zoho Desk same?

Which is better LiveAgent or Zoho Desk ?

Is LiveAgent the same as Zoho Desk ?

Can LiveAgent replace Zoho Desk ?

What is the difference between LiveAgent and Zoho Desk ?

A Quick Comparison Between LiveAgent vs Zoho Desk

Comparison of LiveAgent vs Zoho Desk In terms of Features

Comparison Between LiveAgent and Zoho Desk In terms of Deployment Type

LiveAgent or Zoho Desk : Which Is Ideal for Your Industry

Which Is Better? - LiveAgent or Zoho Desk

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