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LiveZilla VS Freshdesk

Let’s have a side-by-side comparison of LiveZilla vs Freshdesk to find out which one is better. This software comparison between LiveZilla and Freshdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether LiveZilla or Freshdesk fits your business.

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Starting at

₹ 15600.00 /Lifetime

Starting Price

₹ 1399.00 /month

View plans arow
  • industries All industries
  • industries All industries
  • chek General Features
  • chek File Transfer
  • chek Alerts & Notifications
  • chek Search Option
  • chek Integration
  • chek Ticket Management
  • chek Agent Shifts
  • chek Agent Scripts
  • chek Email Bot
  • chek Auto-Triage
4.5(2)
str1 4.0
str1 4.5
str1 4.6
str1 4.7

Likelihood to Recommend

68%

Have you used Freshdesk before?
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pros-list-icon We were looking for a solution for our client's new warehouse project. Our job is to find the answers for our clients, but it was not an area we were familiar with. Techjockey had the information we needed to present our client with viable options. Within moments of using Techjockey site I was able to speak with their reps about what I was looking for, gain a list of potential solutions, and immediately get dialogue with the recommended solution providers. Within two weeks we were able to demo and review all the recommendations and our client was able to make the most informed decision based on their needs. Posted - Sep 22, 2017

cons_icon N/A Posted - Sep 22, 2017

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Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between LiveZilla and Freshdesk

Let’s have a detailed comparison of LiveZilla vs Freshdesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether LiveZilla or Freshdesk fits your business.

Comparison of LiveZilla vs Freshdesk In terms of Features

LiveZilla includes features like General Features, File Transfer, Alerts & Notifications and Search Option. Freshdesk is known for functionalities like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. When you compare LiveZilla vs Freshdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between LiveZilla and Freshdesk In terms of Deployment Type

While LiveZilla supports Web Based deployment; Freshdesk is suitable for Web Based deployment. While selecting between LiveZilla and Freshdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

LiveZilla or Freshdesk: Which Is Ideal for Your Industry

LiveZilla is ideal for industries like All Industries. For All Industries, Freshdesk is a better choice. If you are confused between LiveZilla or Freshdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - LiveZilla or Freshdesk

LiveZilla and Freshdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare LiveZilla and Freshdesk during demo to decide which one is best for your business.

FAQs

While LiveZilla offers customized features, Freshdesk has diverse modules. Select between LiveZilla or Freshdesk as per your business needs.
Both these products offer similar features but with a different approach. While LiveZilla emphasizes on user experiences, Freshdesk focuses on functionalities.
It all depends on the functionalities that you prefer. While LiveZilla offers add-ons along with essential features, Freshdesk emphasizes on customization.
No, the difference between LiveZilla and Freshdesk lies in terms of features and functionalities. While LiveZilla can be customized as per the user’s needs, Freshdesk addresses the diverse audience.
It depends upon your business requirement. Both LiveZilla and Freshdesk provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While LiveZilla is customizable, LiveZilla offers comprehensive modules.

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