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Service CRM VS Zoho CRM

Let’s have a side-by-side comparison of Service CRM vs Zoho CRM to find out which one is better. This software comparison between Service CRM and Zoho CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Service CRM or Zoho CRM fits your business.

Starting from

₹ 25000.00 /Quantity

View all plans

Starting at

₹ 1300.00 /User/Month

  • industries All industries
  • industries All industries
  • chek Inventory Management
  • chek Import / Export Management
  • chek Email & SMS Integration
  • chek Analytics & Reporting
  • chek SMS integration & Notification
  • chek Social Media Integration
  • chek Workflow Management
  • chek Analytics & Reporting
  • chek Omnichannel
  • chek Boost Productivity
4.6(4)
str1 4.7
str1 4.9
str1 4.3
str1 4.6

Likelihood to Recommend

100%
4.3(12)
str1 4.5
str1 4.4
str1 4.5
str1 4.3

Likelihood to Recommend

89%

pros-list-icon Pros

Posted - Aug 30, 2018

cons_icon Cons

Posted - Aug 30, 2018

pros-list-icon Pros

Posted - Sep 17, 2016

cons_icon Cons

Posted - Sep 17, 2016

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Service CRM and Zoho CRM

Let’s have a detailed comparison of Service CRM vs Zoho CRM to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Service CRM or Zoho CRM fits your business.

Comparison of Service CRM vs Zoho CRM In terms of Features

Service CRM includes features like Inventory Management, Import / Export Management, Email & SMS Integration and Analytics & Reporting. Zoho CRM is known for functionalities like Social Media Integration, Workflow Management, Analytics & Reporting and Omnichannel. When you compare Service CRM vs Zoho CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Service CRM and Zoho CRM In terms of Deployment Type

While Service CRM supports On Premises deployment; Zoho CRM is suitable for Web Based deployment. While selecting between Service CRM and Zoho CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Service CRM or Zoho CRM: Which Is Ideal for Your Industry

Service CRM is ideal for industries like All Industries. For All Industries, Zoho CRM is a better choice. If you are confused between Service CRM or Zoho CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Service CRM or Zoho CRM

Service CRM and Zoho CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Service CRM and Zoho CRM during demo to decide which one is best for your business.

FAQs

While Service CRM offers customized features, Zoho CRM has diverse modules. Select between Service CRM or Zoho CRM as per your business needs.
Both these products offer similar features but with a different approach. While Service CRM emphasizes on user experiences, Zoho CRM focuses on functionalities.
It all depends on the functionalities that you prefer. While Service CRM offers add-ons along with essential features, Zoho CRM emphasizes on customization.
No, the difference between Service CRM and Zoho CRM lies in terms of features and functionalities. While Service CRM can be customized as per the user’s needs, Zoho CRM addresses the diverse audience.
It depends upon your business requirement. Both Service CRM and Zoho CRM provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Service CRM is customizable, Service CRM offers comprehensive modules.

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