SolarWinds Web Help Desk

Help Desk Software

Call Expert Free

View all SolarWinds Web Help Desk Alternatives >

ActivDesk

Help Desk Software

Buy Now

View all ActivDesk Alternatives >

Price On Request

Get Best Price

Starting from

₹ 1770

View all plans

Get Best Price

All industries

Hospitality

Ticket Management
Asset Management
Self Service Portal
Ticket / Issue Tracking
Integration

View all SolarWinds Web Help Desk features

Ticketing
Teamwork & Communication
Multichannel Helpdesk
Self Service
Email Integration

View all ActivDesk features

Overall

4.8(2)

Features

4.8

Ease of Use

4.9

Value for Money

4.7

Customer Support

4.7

Likelihood to Recommend

76%

View all SolarWinds Web Help Desk reviews

Overall

4.1(1)

Features

Ease of Use

4.5

Value for Money

Customer Support

Likelihood to Recommend

90%

View all ActivDesk reviews

View (5) Images/Videos

View (4) Images/Videos

Pros

“I ordered a software from Techjockey. I expected it to come in the form of a CD to download. In fact, having queried this, I received a phone call explaining that I would simply have to download a code. Well I did and the downloading process was totally idiot proof. The customer service is excellent and I would recommend Techjockey to anyone.”

Posted - Aug 07, 2018

Cons

“N/A”

Posted - Aug 07, 2018

View all pros & cons reviews

Pros

“very easy to use”

Posted - Feb 27, 2021

View all pros & cons reviews

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between SolarWinds Web Help Desk and ActivDesk

Let’s have a detailed comparison of SolarWinds Web Help Desk vs ActivDesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether SolarWinds Web Help Desk or ActivDesk fits your business.

Comparison of SolarWinds Web Help Desk vs ActivDesk In terms of Features

SolarWinds Web Help Desk includes features like Ticket Management, Asset Management, Self Service Portal and Ticket / Issue Tracking. ActivDesk is known for functionalities like Ticketing, Teamwork & Communication, Multichannel Helpdesk and Self Service. When you compare SolarWinds Web Help Desk vs ActivDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SolarWinds Web Help Desk and ActivDesk In terms of Deployment Type

While SolarWinds Web Help Desk supports Web Based deployment; ActivDesk is suitable for Web Based deployment. While selecting between SolarWinds Web Help Desk and ActivDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SolarWinds Web Help Desk or ActivDesk: Which Is Ideal for Your Industry

SolarWinds Web Help Desk is ideal for industries like All Industries. For Hospitality, ActivDesk is a better choice. If you are confused between SolarWinds Web Help Desk or ActivDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SolarWinds Web Help Desk or ActivDesk

SolarWinds Web Help Desk and ActivDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SolarWinds Web Help Desk and ActivDesk during demo to decide which one is best for your business.

FAQs

Is SolarWinds Web Help Desk better than ActivDesk?

While SolarWinds Web Help Desk offers customized features, ActivDesk has diverse modules. Select between SolarWinds Web Help Desk or ActivDesk as per your business needs.

Are SolarWinds Web Help Desk and ActivDesk same?

Both these products offer similar features but with a different approach. While SolarWinds Web Help Desk emphasizes on user experiences, ActivDesk focuses on functionalities.

Which is better SolarWinds Web Help Desk or ActivDesk?

It all depends on the functionalities that you prefer. While SolarWinds Web Help Desk offers add-ons along with essential features, ActivDesk emphasizes on customization.

Is SolarWinds Web Help Desk the same as ActivDesk?

No, the difference between SolarWinds Web Help Desk and ActivDesk lies in terms of features and functionalities. While SolarWinds Web Help Desk can be customized as per the user’s needs, ActivDesk addresses the diverse audience.

Can SolarWinds Web Help Desk replace ActivDesk?

It depends upon your business requirement. Both SolarWinds Web Help Desk and ActivDesk provides standard features to cater diverse industry needs.

What is the difference between SolarWinds Web Help Desk and ActivDesk?

The difference lies in terms of the user interface and functionalities. While SolarWinds Web Help Desk is customizable, SolarWinds Web Help Desk offers comprehensive modules.