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  3. Twilio VS Zeotel Virtual Receptionist

Twilio VS Zeotel Virtual Receptionist

Let’s have a side-by-side comparison of Twilio vs Zeotel Virtual Receptionist to find out which one is better. This software comparison between Twilio and Zeotel Virtual Receptionist is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Twilio or Zeotel Virtual Receptionist fits your business.

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Twilio
Twilio

4.5

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Zeotel Virtual Receptionist
Zeotel Virtual Receptionist

4.5

Get Free Demo
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Twilio
Twilio

4.5

Get Free Demo
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Zeotel Virtual Receptionist
Zeotel Virtual Receptionist

4.5

Get Free Demo

  • Pricing

  • Ratings

  • Reviews

  • Features

  • Gallery

  • Specifications

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 4 Ratings & 4 Reviews
  • icon_desktop
  • img 3 Ratings & 3 Reviews
  • icon_desktop icon_mac icon_linux

Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 9999

Start Plan

₹ 18999

Basic Plan

₹ 25999

Advanced Plan

View Details img

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  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.5

4 Ratings & 4 Reviews

82% Likelihood to Recommend

See all Twilio reviews

4.5

3 Ratings & 3 Reviews

63% Likelihood to Recommend

See all Zeotel Virtual Receptionist reviews

Pros & Cons

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Pros

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test - Test May 10, 2024

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Twilio's programmable messaging and two-way messaging allow me to talk to my cus...Read more - Sarthak Sep 05, 2022

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Zeotel Virtual Receptionist made our work so easy, it saved us so much of employ...Read more - anjny sharma Feb 25, 2019

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Pls. never buy services from zeotel. Performance is pathetic. 48 hours services ...Read more - Nitish Mukharjee Feb 08, 2019

Cons

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So far so good. I haven’t faced any issues with Twilio yet now. This has been ...Read more - Sarthak Sep 05, 2022

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The only disadvantage that I feel is that Twilio lacks some powerful tracking to...Read more - Mohit Garg Sep 01, 2022

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Pls. never buy services from zeotel. Performance is pathetic. 48 hours services ...Read more - Nitish Mukharjee Feb 08, 2019

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N/A - Salonist Software Jul 14, 2017

Reviews

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Verified customer reviews

test

Test May 10, 2024

A powerful solution to connect with customers via various messaging channels.

Sarthak Sep 05, 2022

See all Twilio reviews

Did great job !

anjny sharma Feb 25, 2019

pathetic service

Nitish Mukharjee Feb 08, 2019

See all Zeotel Virtual Receptionist reviews

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgTelecom
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked Chat / Messaging
  • checked Programmable Voice
  • checked Video
  • checked Email Delivery
  • checked Audio / Video Conferencing
  • checked Integration
  • checked Flexible Workflow
  • checked Cross-Channel Communication
  • checked API
  • checked Scalability and Performance
  • checked Voice Mail
  • checked Alerts
  • checked Call Recording
  • checked Call Screening
  • checked Call Forwarding
  • checked Dedicated Local Numbers
  • checked Deployment Management
  • checked Dashboards
  • checked Robust Calling Capabilities
  • checked Toll Free Number

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk Contact Center

Freshdesk Contact Center

Cube Call centre Solution

Cube Call centre Solution

MyOperator

MyOperator

SanCCS

SanCCS

See all Twilio alternatives img
Knowlarity SuperReceptionist

Knowlarity SuperReceptionist

Exotel

Exotel

EasyGoIVR

EasyGoIVR

Agilis IVR

Agilis IVR

See all Zeotel Virtual Receptionist alternatives img

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Twilio vs Zeotel Virtual Receptionist Comparison FAQs

Software questions,
answered

While Twilio offers customized features, Zeotel Virtual Receptionist has diverse modules. Select between Twilio or Zeotel Virtual Receptionist as per your business needs.

Both these products offer similar features but with a different approach. While Twilio emphasizes on user experiences, Zeotel Virtual Receptionist focuses on functionalities.

It all depends on the functionalities that you prefer. While Twilio offers add-ons along with essential features, Zeotel Virtual Receptionist emphasizes on customization.

No, the difference between Twilio and Zeotel Virtual Receptionist lies in terms of features and functionalities. While Twilio can be customized as per the user’s needs, Zeotel Virtual Receptionist addresses the diverse audience.

It depends upon your business requirement. Both Twilio and Zeotel Virtual Receptionist provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Twilio is customizable, Twilio offers comprehensive modules.

A Quick Comparison Between Twilio vs Zeotel Virtual Receptionist

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Twilio vs Zeotel Virtual Receptionist In terms of Features
  • Comparison Between Twilio and Zeotel Virtual Receptionist In terms of Deployment Type
  • Twilio or Zeotel Virtual Receptionist: Which Is Ideal for Your Industry
  • Which Is Better? - Twilio or Zeotel Virtual Receptionist

Comparison of Twilio vs Zeotel Virtual Receptionist In terms of Features

Twilio includes features like Chat / Messaging, Voicemail, Image & Video and Email Designer. Zeotel Virtual Receptionist is known for functionalities like Scalability and Performance, Voice Mail, Alerts and Call Recording. When you compare Twilio vs Zeotel Virtual Receptionist, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Twilio and Zeotel Virtual Receptionist In terms of Deployment Type

While Twilio supports Web Based deployment; Zeotel Virtual Receptionist is suitable for Web Based deployment. While selecting between Twilio and Zeotel Virtual Receptionist, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Twilio or Zeotel Virtual Receptionist: Which Is Ideal for Your Industry

Twilio is ideal for industries like Telecom. For Contact Center, Zeotel Virtual Receptionist is a better choice. If you are confused between Twilio or Zeotel Virtual Receptionist, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Twilio or Zeotel Virtual Receptionist

Twilio and Zeotel Virtual Receptionist can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Twilio and Zeotel Virtual Receptionist during demo to decide which one is best for your business.

Author: Techjockey Team

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