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BeyondTrust Remote Support

Brand: BeyondTrust

  • 4.2

  • 3 Ratings

A remote support software that allows IT teams to remotely access and manage devices across multiple platforms for fast and efficient issue resolution.

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BeyondTrust Remote Support Overview

What is BeyondTrust Remote Support?

BeyondTrust Remote Support is a remote support software that allows IT teams to remotely access and manage devices like PCs, servers, and mobile devices to quickly resolve issues.

It supports both attended (user present) and unattended access, enabling fast troubleshooting and first-call fixes. The platform emphasizes strong security with features like session recording, credential vaulting, and full auditing to ensure compliance.

It also integrates with IT service management tools and works across multiple platforms, including Windows, macOS, Linux, Android, and iOS.

Why Choose BeyondTrust Remote Support Software?

  • Secure Remote Access: Provides enterprise-grade security for remote device access.
  • Cross-Platform Support: Works on Windows, macOS, Linux, iOS, and Android.
  • Attended & Unattended Access: Supports both user-present and unattended sessions.
  • Fast Issue Resolution: Enables IT teams to quickly troubleshoot and fix problems.
  • Session Recording & Auditing: Records all sessions for compliance and auditing.
  • Credential Vaulting: Securely stores and manages passwords.
  • Multi-Factor Authentication (MFA): Adds extra verification for secure access.
  • Integration with ITSM Tools: Seamlessly integrates with service desk platforms.
  • Scalable for Enterprises: Suitable for businesses of all sizes.
  • Granular Permission Controls: Admins can define detailed access permissions.
  • Compliance Ready: Helps meet GDPR, HIPAA, and FIPS 140-2 standards.
  • Customizable User Interface: Tailor the interface to fit IT workflows.

Benefits of BeyondTrust Remote Support Software

  • File Transfer Capability: Quickly transfer files between devices.
  • High Performance & Reliability: Optimized for stable connections, even on low bandwidth.
  • Mobile Device Support: Provides remote support for smartphones and tablets.
  • Proactive Monitoring: Detects and resolves issues before they impact users.
  • Reporting & Analytics: Offers insights into support activities and performance.
  • Custom Branding: Add logos and branding to the support portal.
  • Reduced IT Costs: Minimizes onsite visits and increases efficiency.
  • Global Reach: Enables remote access across geographies without restrictions.

BeyondTrust Remote Support Pricing

BeyondTrust Remote Support price details are available on request at Techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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BeyondTrust Company Details

Founded Year:  1985

BeyondTrust

Director/Founders Marc Maiffret
Company Size 1000+

BeyondTrust Remote Support Pricing & Plans

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BeyondTrust Remote Support Features

  • icon_check Session Management
    Manage multiple remote sessions efficiently with full control and visibility.
  • icon_check Collaboration Tools
    Allow multiple technicians to work together on the same session.
  • icon_check Mobile Support
    Provide secure remote support for iOS and Android devices.
  • icon_check Advanced Features
    Includes file transfer, screen sharing, session recording, and credential vaulting.
  • icon_check Remote Access & Control
    Securely connect to and control devices, both attended and unattended.
  • icon_check Efficiency & Scale
    Designed to handle large teams and enterprises with scalable performance.
  • icon_check Customization & Branding
    Customize the portal with your organization's logo and branding.
  • icon_check Integrations
    Seamlessly connect with ITSM, service desk, and business tools.
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BeyondTrust Remote Support Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based Perpetual Perpetual
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Phone Email Forums
Language
English Deutsche Português Español
Integration
API Integration

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BeyondTrust Remote Support Review

4.2

Out of 5

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Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 4.6
  • Value for Money 4
  • Ease of Use 4.3
  • Customer Support 4

93% Recommend this Product

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BeyondTrust Remote Support Alternatives

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Starting Price:

$50 /Month

How much does BeyondTrust Remote Support cost?

The pricing details for BeyondTrust Remote Support are available on request at Techjockey.com.

Is there a mobile app available for BeyondTrust Remote Support Software?

Yes, BeyondTrust offers mobile apps for iOS and Android.

Which operating systems are compatible with BeyondTrust Remote Support Software?

BeyondTrust supports Ubuntu, Windows, macOS, Linux, iOS, and Android.

Does BeyondTrust Remote Support Software offer a free trial?

BeyondTrust Remote Support free trial is available on request.

How does BeyondTrust Remote Support Software function?

BeyondTrust enables secure remote access, control, and troubleshooting of devices.

Who uses BeyondTrust Remote Support Software?

IT teams, enterprises, and service providers across industries use BeyondTrust Remote Support.

Is a free demo available for BeyondTrust Remote Support Software?

Yes, BeyondTrust Remote Support free demo can be requested.

Is BeyondTrust Remote Support Software available for free?

No, BeyondTrust is a paid solution with pricing shared on request.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.