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Guided Workflows
Empower employees with step-by-step AI-driven customer support processes.
Decision Management
Structure support decisions and scripts via centralised decision trees.
Performance Tracking
Monitor agent performance and interaction quality in real time.
Dashboards
Visualize support metrics, KPIs, and quality scores on unified dashboards.
CRM & Tech Integrations
Seamlessly integrate with CRMs and support systems for unified data flow.
Secure SaaS
Built on AWS, CXFirst.ai offers enterprise-grade reliability and data security.
InsightX
Generate actionable CX insights at micro‑cost using AI analytics.
Brand Name | CXFirst AI LLP Inc |
Information | We are changing the status quo for B2B SaaS play in the CX space. Turning the model on its head, we believe that softwares have a role to play, i.e. to enable businesses deliver outcome. With our approach of AI-native B2B SaaS focused on outcome based model |
Founded Year | 2024 |
Director/Founders | Kapil Sharma |
Company Size | 1-100 Employees |
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