Fonada

Brand : Shivtel Communications

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Fonada is an interactive voice response software for NGOs, government agencies, and enterprises. It is a broadcasting solution that helps develop customer relationships and improve the brand's visibility. This IVR software supports adaptive routing and scalable SMS channels for sending text, video,... Read more

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Fonada Software Pricing, Features & Reviews

What is Fonada?

Fonada provides many exciting features to run promotions, ensure timely transactions and conduct user authentication. While bulk text messaging helps maximise your reach audio messaging helps conduct surveys and promotions. It also allows customers to raise their requirements via missed calls.

Modules by Fonada IVR Software

Text messaging: The software is a reliable customer retention tool providing super-fast SMS delivery along with instant delivery reports.
Audio messaging: The interactive voice response software provides a retry mechanism for bulk inbound calls to previously unreachable numbers. You can also use the feature for multichannel dialing and collecting user responses through touch tones. 
Missed call platform: Companies use missed call services to gauge customer interest and record customer details in their database for further engagement. 
Integrated IVR calling: The IVR calling software provides a dedicated infrastructure with a multichannel dial for bulk calling. 
Outbound dialler: You can use the voice response software for playing pre-recorded messages and making automated voice calls in bulk. 
Call forwarding: The interactive voice response software enables automatic call forwarding for incoming customer calls. 
Integrations: The software uses the HTTP method for integrating with websites, ERP/CRM systems, and other applications.
Bulk voice campaigns: The IVR system software is used for scheduling bulk messages and calls for initiating voice campaigns.

Benefits of Fonada Software

Charges are for only calls that could get connected
Generates detailed reports for calls
Boosts conversion with targeted lead generation across multiple platforms
Highest ratings for inhouse technologies and SIP infrastructure
Real-time reports on the behavior of the voice campaigns

Why Use Fonada IVR Solution

Brand promotion: The software provides access to information broadcasting tools for promoting your services and products and maximizing brand visibility.
Business growth: The IVR software solution provides specialized lead qualification and generation tools for boosting conversions, subscriptions, and enrolment.
Customer engagement: Business feedback, targeted marketing offers, surveys, and polls to increase your business value and enhance brand loyalty.
Customer connects: The software helps connect and communicate with the target audience via outreach programs.

Types of Communication Supported by Fonada

Promotional SMS: Use the IVR software for sending promotions, discounts, and brand SMSs to existing and new customers.
Transactional SMS: The voice response software lets you forward order/booking-related messages and informational and transactional texts to customers easily.
OTP: Get access to routes for authentication, and dedicated funnels for sending OTPs and facilitating transactions and alerts.
International & two-way SMSs: The IVR system software not only makes it easy to forward messages to international users but also sends/receives SMSs over multiple networks.
Bulk SMS: Strengthen existing customer relations and generate new leads by sending targeted messages in bulk to all your prospects.
SMPP: Scalable and dedicated SMPP gateways with adaptive routing for outbound network helps send high-volume messages.

Key Functionalities by Fonada

Text messaging for sending super-fast bulk SMSs
Audio messaging for automated voice calls
Missed call platform for gauging customer interest
Image and video messaging for higher interaction
Enterprise CRM for enhancing business performance

How Does Fonada Work?

The latest version of Fonada broadcasting software is primarily used for sending bulk messages in the form of text, audio, and video. It has an intuitive interface and is simple to use. In addition, Fonada can be easily integrated with your existing systems to ensure a smooth workflow. For more information, you can also refer to user manuals and take an online Fonada demo at Techjockey.com. 

How to Use Fonada?

Get started with Fonada in 5 simple steps

Step 1: Buy Fonada installation key from techjockey.com
Step 2: Directly login through the official website
Step 3: Sign up & create your account
Step 4: Add users & assign permissions
Step 5: Get started with Fonada

What is the Price of Fonada? 

Fonada IVR software price is available on request at techjockey.com. 

Fonada price may vary based on customization, additional features required, the number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts. 

Fonada Pricing & Plans

Fonada price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

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Fonada Features

Promotional SMS

 It helps in sending promotions, discounts, and brand SMS to all your new and existing customers.

Transactional SMS

Send order/booking-related and informational messages easily to your clients for building brand loyalty.  

Text Messaging

The software ensures super-fast SMS delivery services & immediate delivery reports.

Audio Messaging

Play pre-recorded messages for customers before connecting with them through voice calls.

Missed Call Platform

Customers use this option to raise their concern about your product or service. Businesses can also use this feature to gauge

Video Messaging

The option is useful in sending video messages to prospective clients for lead generation.  

Call Forwarding

The module automatically forwards calls of qualifying leads to the right agent. 

Integrate with a third party

The software uses HTTP method for integrating with websites, ERP/CRM systems, and other applications.

Scheduling Bulk Voice

Initiate voice campaigns by scheduling voice calls and messages in bulk with Fonada software.

Reporting

The software generates reports on voice campaigns, sales calls, and bulk messaging. 

OTP SMS

Provides routes for authentication and dedicated funnels for sending OTPs about transactions and alerts.

International SMS

Ensure two-way messaging and send messages to international clients with this IVR software. 

Bulk SMS

Strengthen your customer relationship & generate new leads by sending targeted bulk messages to all your prospects.  

IVR Facility

The software provides a dedicated infrastructure and multichannel dialing for bulk calling.

Fonada Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Customer Support:
Training:
Language:

Windows
Desktop
Web-Based
All Industries
All Businesses
Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
Phone, Email, Live Chat, Communities, Forums
Documentation, Videos
English

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Shivtel Communications Company Details

Brand Name	Shivtel Communications
Information	At Fonada, a proud unit of Shivtel Communications Pvt. Ltd., we revolutionize how businesses connect with customers through cutting-edge CPaaS solutions.
Founded Year	2018
Director/Founders	Sumit Mohan Saxena
Company Size	1-100 Employees