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LiveZilla

Brand : LiveZilla

Starting at ₹ 15600

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LiveZilla is an advanced live chat and customer support software that supports real-time communication, multi-language communication, and integrations. ...Read more

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LiveZilla Software Pricing, Features & Reviews

What is LiveZilla?

LiveZilla is a powerful help desk software supporting customer engagement and real-time assistance. It is designed for businesses to help provide customer support through communication, via live chat interactions, ticket management and thus improve service efficiency.

The software supports multi-language communication options for global businesses audiences. It works through a server-client model, integrating with websites to enable instant chats. The user-friendly interface includes chat windows, ticket systems, and visitor monitoring.

LiveZilla website visitors in real-time can get immediate assistance via Live Chat. It provides ticket management for customer queries and its resolution. The platform multi-domain support enables businesses to manage multiple websites from a single platform. It helps businesses to customize the interface and chat widgets to match their brand identity.

The search option allows users to retrieve past conversations and tickets efficiently. Alerts & notifications give key alerts for important interaction, visitor management helps track and analyze website visitors for improved engagement and file transfer and Management supports document sharing between customers and support teams. The platform integrates using API, and offers a Mobile App to respond to inquiries on the go.

Why Choose LiveZilla Help Desk Software?

  • Global Communication: Provides multi-language support to help businesses interact with customers worldwide without language barriers.
  • Multi-Site Management: Supports multiple domains from a single interface, simplifying customer support for businesses with multiple websites.
  • Real-Time Assistance: Enables instant live chat interactions to resolve customer inquiries and provide immediate solutions.
  • File Handling: Allows businesses to transfer and manage files securely, improving document sharing with customers.
  • Customizable Branding: Offers branding options for chat widgets, emails, and interfaces to align with business identity.

Benefits of LiveZilla Help Desk Software

  • Better Customer Support: Helps businesses assist customers in real-time with live chat and help desk tools.
  • Improved Engagement: Helps track and analyze website visitors for enhanced marketing strategies.
  • Increased Productivity: Helps support teams resolve tickets efficiently through automation and search functionality.
  • Stronger Brand Presence: Helps customize chat interfaces to match company branding.
  • Faster File Sharing: Helps users securely transfer files between customers and support teams.
  • Mobile Accessibility: Helps support agents manage customer interactions from mobile devices.
  • Timely Notifications: Helps users stay updated with alerts and automated responses.
  • Integrations: Helps businesses connect with third-party applications via API for smoother workflows.

Pricing of LiveZilla

LiveZilla price in India starts at INR 15600 at techjockey.com.

LiveZilla comes with multiple pricing plans and caters to the diverse customer base.For subscription-related details and offers on premium packages, please request a call back from our product experts.

LiveZilla Pricing & Plans

LiveZilla Pro
  • Multi-Language Support
  • Multi Domain Support
  • API
  • Customization & Branding
  • Integration
  • Search Option
  • Alerts & Notifications
  • File Transfer
  • File Management
  • General Features
  • Live Chat
  • Help Desk Management
  • Visitor Management
  • Mobile App
  • Option(s)
    • Quantity
Starting at ₹ 15600

Get LiveZilla Demo

We make it happen! Get your hands on the best solution based on your needs.

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LiveZilla Features

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Multi-Language Support

Enhances accessibility by allowing users to interact in their preferred language, improving user experience.

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Multi Domain Support

Facilitates handling multiple websites or domains within one platform, ensuring seamless management and operations.

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API

Enables smooth integration with external systems, automating workflows and extending functionality for better productivity.

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Customization & Branding

Offers personalized interface options, ensuring consistency with brand identity and fostering brand recognition.

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Integration

Connects effortlessly with existing tools like CRM or ERP systems to enhance functionality and efficiency.

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Search Option

Simplifies finding specific information or queries, reducing time spent and improving navigation for users.

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Alerts & Notifications

Keeps users informed of updates or queries in real-time, ensuring faster responses and actions.

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File Transfer

Allows secure exchange of documents or media during support, aiding efficient problem resolution and collaboration.

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File Management

Organizes and stores data efficiently, offering easy access and better control over shared information.

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General Features

Includes tools for task automation, user engagement, and streamlined support operations for improved outcomes.

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Live Chat

Facilitates real-time communication, enabling faster issue resolution and better interaction with customers or clients.

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Help Desk Management

Manages tickets, tracks requests, and assigns tasks effectively for an organized support system.

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Visitor Management

Monitors website visitors, gathers insights, and initiates proactive engagement to enhance user experience.

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Mobile App

Enables customer support on mobile devices for accessibility on the go and interaction anytime, anywhere.

LiveZilla Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • English

LiveZilla Reviews

95%

Have recommended this product

Overall Score

4.5/5
Based on 2 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

PK

Pabitra kumar Jena

Verified reviewer:linkedin_verify

User

Reviewed on: Sep 29, 2017

5/5

“serious value products and extremely helpful”

Pros :

Cons :

Features

4.2/5

Value for Money

5/5

Customer Support

4.8/5

Ease of Use

5/5

Likely to Recommend

10/10
BB

BAIDEHISH BISWAL

Verified reviewer:linkedin_verify

User

Reviewed on: Sep 22, 2017

4/5

“Helpul and efficient service”

Pros :

Cons :

Features

4/5

Value for Money

4.3/5

Customer Support

4.7/5

Ease of Use

4.1/5

Likely to Recommend

9/10

LiveZilla FAQ

A Yes, LiveZilla offers a free demo to help businesses explore its live chat and customer support features.
A Yes, LiveZilla Help Desk Software Supports Multi-Domain Support, allowing businesses to manage multiple websites from a single dashboard.
A LiveZilla price in India starts at INR 15600 at techjockey.com.
A Yes, LiveZilla includes File Transfer and File Management features for secure document sharing.
A LiveZilla Help Desk Software is web-based and works on Windows, macOS, and mobile devices via the Mobile App.
A A business can use Customization & Branding to match chat interfaces and emails to their brand identity.
A Yes, Alerts & Notifications send instant updates for new customer inquiries and ticket changes.
A LiveZilla manages customer interactions through Help Desk Management, Search Option, and automated notifications improving customer interactions while customer support.
A Yes, LiveZilla offers visitor tracking tools to monitor activity and provide tailored engagement.
A Yes, LiveZilla provides integration capabilities to connect with CRM systems for better data management.
A Yes, LiveZilla Help Desk Software allows automated responses for common questions, reducing manual effort and speeding up service.

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