LiveZilla Software Pricing, Features & Reviews
What is LiveZilla?
LiveZilla is a powerful help desk software supporting customer engagement and real-time assistance. It is designed for businesses to help provide customer support through communication, via live chat interactions, ticket management and thus improve service efficiency.
The software supports multi-language communication options for global businesses audiences. It works through a server-client model, integrating with websites to enable instant chats. The user-friendly interface includes chat windows, ticket systems, and visitor monitoring.
LiveZilla website visitors in real-time can get immediate assistance via Live Chat. It provides ticket management for customer queries and its resolution. The platform multi-domain support enables businesses to manage multiple websites from a single platform. It helps businesses to customize the interface and chat widgets to match their brand identity.
The search option allows users to retrieve past conversations and tickets efficiently. Alerts & notifications give key alerts for important interaction, visitor management helps track and analyze website visitors for improved engagement and file transfer and Management supports document sharing between customers and support teams. The platform integrates using API, and offers a Mobile App to respond to inquiries on the go.
Why Choose LiveZilla Help Desk Software?
- Global Communication: Provides multi-language support to help businesses interact with customers worldwide without language barriers.
- Multi-Site Management: Supports multiple domains from a single interface, simplifying customer support for businesses with multiple websites.
- Real-Time Assistance: Enables instant live chat interactions to resolve customer inquiries and provide immediate solutions.
- File Handling: Allows businesses to transfer and manage files securely, improving document sharing with customers.
- Customizable Branding: Offers branding options for chat widgets, emails, and interfaces to align with business identity.
Benefits of LiveZilla Help Desk Software
- Better Customer Support: Helps businesses assist customers in real-time with live chat and help desk tools.
- Improved Engagement: Helps track and analyze website visitors for enhanced marketing strategies.
- Increased Productivity: Helps support teams resolve tickets efficiently through automation and search functionality.
- Stronger Brand Presence: Helps customize chat interfaces to match company branding.
- Faster File Sharing: Helps users securely transfer files between customers and support teams.
- Mobile Accessibility: Helps support agents manage customer interactions from mobile devices.
- Timely Notifications: Helps users stay updated with alerts and automated responses.
- Integrations: Helps businesses connect with third-party applications via API for smoother workflows.
Pricing of LiveZilla
LiveZilla price in India starts at INR 15600 at techjockey.com.
LiveZilla comes with multiple pricing plans and caters to the diverse customer base.For subscription-related details and offers on premium packages, please request a call back from our product experts.