Olark is easy to use live chat software that lets you talk to customers on your website. The Olark live chat app is used by more than 12,000 businesses worldwide. As a result, we39ve seen Olark used in a myriad of ways - marketing conversions, customer support, and sales funnel growth.Product FeatureThe tools you need to close more sales - Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.Simple customization - Having a consistent experience across your site and chat box will result in more sales. With Olark, it39s easy to match exact colors, add your own text, and even change to your customers39 preferred language.Automated messages - While we want businesses to be human in their interactions with customers, we do offer the ability to automate messages based on a visitor39s behavior on your site. This makes it easier for you to serve the right message at the right time without being everywhere at once.Unlimited conversations - With a paid Olark plan, there39s no limit to the number of conversations you can have each month, and no added cost if your chat volume is higher than usual. Our per agent pricing means you only pay for your team members who are going to be on chat. You can add or subtract agents at any time and your price automatically adjusts.Searchable transcripts - Chatting with your customers provides qualitative data, product feedback, and insights you can use to strengthen your sales, marketing, and product initiatives. Searchable transcripts make it easy to filter for conversations or keywords that are most valuable to you.