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Proprofs Knowledge Base

Brand: ProProfs

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$79 $149

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Starting at $79

Proprofs Knowledge Base Software Overview

ProProfs Company Details

Founded Year:  2005

ProProfs is the provider of comprehensive e-learning tools for building, testing, applying, and sharing knowledge.

Director/Founders Sameer Bhatia
Company Size 101-500 Employees

Proprofs Knowledge Base Pricing & Plans

Essentials
Starting at $79 $149 SAVE UPTO 47%
    • Users (Author)

      Users (Author)
      Users (Author)
    • Monthly

      Monthly
      Monthly

Key Features

  • Max 1 Author and 300 pages

  • AI Assistant by ProProfs

  • AI Search

  • Unlimited Public Views

  • Video, Images & Text

Business
Starting at $99 $199 SAVE UPTO 50%
    • Users (Author)

      Users (Author)
      Users (Author)
    • Monthly

      Monthly
      Monthly

Key Features

  • Max 5 Authors and 500 pages

  • Includes all essential features plus:

  • Unlimited Private Sites

  • Unlimited Knowledge Base

  • Unlimited Private viewers

  • Workflow

Enterprise
Starting at $2400
    • Licenses

      Licenses
      Licenses
    • Yearly

      Yearly
      Yearly

Key Features

  • Custom author & page limit

  • Includes everything for enterprise & advance use

  • Unlimited Admins

  • Unlimited Groups & Teams

  • Unlimited Logged/Private Viewers

  • Unlimited Knowledge Base

Proprofs Knowledge Base Features

  • icon_check WYSIWYG Editor
    Create and format documentation using a visual interface that displays content exactly as it will appear once it is published.
  • icon_check Full Text Search
    Utilize an indexed search engine to retrieve relevant articles and documents instantly based on specific keyword matching.
  • icon_check Multi-Language Support
    Author and display help content in over ninety different languages to support a diverse and global audience of end users.
  • icon_check Commenting and Feedback
    Enable team members to leave feedback and discuss article drafts directly within the editor for streamlined collaboration.
  • icon_check Custom CSS Control
    Modify the structural layout and visual presentation of the help site by applying custom cascading style sheet configurations.
  • icon_check SEO Optimization
    Configure meta tags, titles, and descriptions for each page to ensure the documentation is discoverable by web search engines.
  • icon_check Single sign-on
    Integrate with external authentication providers to allow users to securely access private content using existing credentials.
  • icon_check Content Import/ Export
    Bulk upload existing documentation from various formats including Microsoft Word, PDF, and HTML while preserving formatting.
  • icon_check Search Analytics
    Track and analyze user queries to identify successful results, frequent searches, and gaps where content is currently missing.
  • icon_check Article Categorization
    Organize information into a hierarchical structure of folders and subfolders to facilitate logical navigation for users.
  • icon_check Workflow Management
    Assign statuses to articles such as draft, under review, or published to manage the lifecycle of the documentation process.
  • icon_check API Integration
    Connect the knowledge base with external third-party applications to synchronize data and extend the platform's functionality.
  • icon_check Version Comparison
    View two different iterations of a single document side-by-side to highlight specific changes in text, media, or formatting.
Proprofs Knowledge Base Demo Video play icon

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Proprofs Knowledge Base Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Documentation Videos
AI Features
AI Integrated

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Proprofs Knowledge Base Review

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.