Srimax Output Desk software is a live chat system specially designed to convert their visitors into customers. Users can initiate chat invitations manually or automatically through Proactive invitations and check their chats in a queue. This software allows users to transfer chats from one operator to another. Operators can also chat with their counterparts through this solution. Srimax Output Desk can be customized as per the clients wish. At the end of the live chat, this software allows the customers to provide feedback to analyze the performance of operators.
Using Output Desk, you can initiate the chat invitations automatically or manually to chat with your visitors to offer proactive chat. It will help you to leave no questions as unanswered.
With Output Desk, you can allow your visitors/customers to rate your operators who responded to them at the end of the chat. It will help you to get the feedback from your customers lively and to improve the support level as well as the satisfaction of your customers.
Using Output Desk, you can able to see the current location of your visitors in the Map.
Output Desk provides the complete and well-informed report to collect your visitors/customers feedback/outlook. It will help you to analyze your performance level and quality.
Output Desk allows you to add predefined responses which are called canned messages that will help you to respond the same questions frequently and save your valuable time.
Using Output Desk, you can get the offline messages from your visitors as e-mails whenever you are away. It will help you to start the chat when you are available. You can set the required e-mail address to which you wish to get your customers’ interactions.
Using Output Desk, you can add the number of operators as your business needs to. It will enable you to chat with all of your visitors at the same time.
Each and every operator can able to view if a visitor is already in a chat with another operator.
Using Output Desk an operator can transfer the chat to another operator, who is specialized with the needs the visitor requests, to provide the right information.
Rs. 603.00 ( Per Month )
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