Gotranscript Reviews & Ratings

4.5/5

“Great Overall for Complex / Longer Audio, But Patience Needed”

I often have hour-long recorded sessions (round-tables, podcast interviews). GoTranscript’s human transcription gives me high confidence, so editing is minimal, but I budget the time for waiting.

Pros : For long interviews, academic lectures, multi-speaker recordings, GoTranscript handles them well; human transcribers don’t panic at long or complex audio. High accuracy is maintained.

Cons : Such long files sometimes take full standard turnaround period; revisions take time. If audio is noisy or technical vocabulary, some errors are expected.

Switched from : Sonix

Reason to switch : I left automated-first tools for long, complex audio because their transcripts needed massive cleanup; GoTranscript trades speed for accuracy and that's what I needed for important, longer recordings.

4.5/5

“Excellent for Subtitle & Captioning Projects”

For my video content and YouTube uploads, I needed captions. GoTranscript’s closed-caption service saved me a lot of time vs doing it manually, and the caption timing was pretty accurate.

Pros : Offers subtitles, closed captioning, foreign subtitles etc.; helpful for video creators. Accuracy good, especially for standard dialogue.

Cons : Music/sound effects / non-dialogue audio sometimes mishandled; guidelines not always followed unless explicitly provided.

Switched from : DIY

Reason to switch : I switched from using DIY captions because GoTranscript’s captioning was more affordable and quality of timed subtitles was good enough for my audience without much editing.

4.5/5

“Mixed Feedback from Workers / Transcribers Side”

As a transcriptionist I tried working with GoTranscript. I liked the flexibility—work when I want, from home. But found that pay per minute for harder audio (bad quality, accents) doesn’t seem to scale sufficiently, and sometimes I would wait for tasks.

Pros : Reviewers often say flexible work, remote opportunity, variety of audios (medical, general, lectures).

Cons : Many complain about low pay per audio minute or per file, delays in payment, or uneven work availability.

Switched from : Rev

Reason to switch : I switched from Rev tasks to GoTranscript initially because tasks seemed plentiful and support seemed responsive; later because pay and stability were key, I might shift back or mix platforms to maximize income.

4.5/5

“Affordable Service for Students & Researchers”

As a grad student, I need transcripts of interviews and lectures. GoTranscript lets me get good quality without eating up my budget entirely. I’ve used it for many hours of audio.

Pros : Prices are competitive, especially for longer audio; student discounts or lower rates make big projects manageable.

Cons : For long academic or multi-speaker files, cost adds up; you’ll want to budget accordingly.

Switched from : Otter

Reason to switch : I switched from using AI-only services (like Otter.ai) when accuracy was lacking for my interviews. GoTranscript, though more expensive per minute, saved me time on corrections.

4.5/5

“Transparent Pricing & No Hidden Fees”

I appreciated that GoTranscript quoted me a fixed price before I uploaded files. Compared to other services, I never got surprised by extra fees later.

Pros : Prices are upfront and clear; you can see cost per minute and differ by turnaround. No surprise charges.

Cons : For very urgent jobs, “rush” service is pricier than I expected; sometimes the premium is steep.

Switched from : Sonix

Reason to switch : I left Sonix’s automated-first model because I wanted human accuracy without AI errors; GoTranscript’s human service with transparent pricing gave me certainty on quality and total cost.

4.5/5

“Good for Non-Urgent Projects, But Not Always Fast”

For my academic interviews, I usually use non-rush transcription. The results are excellent. But once I had a video I needed in 12 hours, and even with rush I felt it was a bit tight.

Pros : If you aren’t in a rush, the standard service is reliable and well-edited.

Cons : For tight deadlines, paying for rush options is necessary; turnaround can be slower on large files or unusual content.

Switched from : Rev

Reason to switch : I switched from using Rev Express in those rush scenarios because GoTranscript’s rush option, while not always the fastest, is cheaper and quality very consistent.

4.3/5

“Nearly Perfect Accuracy for Tough Audio”

I sent GoTranscript some interview recordings where accents and audio quality weren’t ideal. The transcript came back clean with few errors; I only had to make minor edits. For my purposes, accuracy is more important than speed.

Pros : GoTranscript delivers very high accuracy, even with heavy accents or background noise; their human transcriptionists do a great job. (High Accuracy Rates… Trained human transcribers handle files with diverse accents and terminology.)

Cons : Turnaround times for long audio files can be slower when you use the standard service; rush options cost more.

Switched from : Rev

Reason to switch : I switched from Rev because Rev’s human transcription was good, but GoTranscript offered similar accuracy at a lower cost with more flexible turnaround options in my language and accent mix.

4.3/5

“Interface & Upload Simplicity Could Be Better”

I like GoTranscript overall, but occasionally I waste time trying to locate which turnaround options or subtitles vs captions I need. The editing tool is usable but a bit rough.

Pros : Uploading files, selecting service options (rush vs standard), format options are fairly straightforward.

Cons : Website navigation sometimes confusing; finding pricing, rush orders, or service details isn’t always intuitive. The transcript editor UI could be more polished.

Switched from : Looppanel

Reason to switch : I switched from using a cleaner UI tool for small jobs because I wanted better accuracy and support; accepting a slightly messier interface, GoTranscript gives me better transcription quality.

4.3/5

“Good Customer Support & Revision Policy”

I ordered a transcript, found some errors in speaker names and timestamps, and asked for a revision. They handled it without extra charge, which I appreciate.

Pros : If something is wrong (missed words, timestamps, etc.), their support will revise. Support responses tend to be decent.

Cons : Sometimes support takes a while for complex or unusual issues; expectations for fast revisions need to be managed.

Reason to switch : I switched from a service that charged for every small correction. GoTranscript’s revision policy and customer support made it more cost-effective for me.

4.3/5

“Multilingual & Accent-Friendly Service”

When transcribing interviews that mix regional dialects or non-native speakers, GoTranscript handled them better than a lot of other human-transcription services I've used. It reduces rework.

Pros : Supports many languages and handles different accents with good quality.

Cons : Sometimes technical jargon or domain-specific terms still need more revision.

Switched from : TranscribeMe

Reason to switch : I moved from an AI/hybrid service because accuracy on accented audio was poor. GoTranscript’s human-based transcription gave much better results.